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Rydges Gladstone Hotel

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1 room 2 adults 0 children
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Rydges Gladstone Hotel
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187 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Brisbane, Australia
Reviewed 14 November 2016 via mobile

Stayed at Rydges for a night recently and found it to be conveniently located. Room was dated but comfortable. Air Conditioner was really old and not very effective. Bed was comfortable but furniture in the room was old and dirty. Carpet in the room and rest of the hotel was smelly, old and stained. The hotel needs updating urgently! Reception...

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Helpful?
Thank tm2015370
Reviewed 12 November 2016

I recently stayed at the Capricorn Apartments and the Rydges staff were amazing. The cleaning staff were very impressive. I will be staying here again.The room was very clean and you had access to facilities in the Rydges hotel which is opposite the apartments. The location is right in the city with walking distance to pubs, shops, banks and nail...

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Helpful?
Thank Chitlen M
Management response:

Dear Chitlen M, Thank you for your great review of the hotel! We are glad that you had an enjoyable stay with us and hope to welcome you back to Rydges Gladstone again soon Warm Regards Clive Wardle Hotel Manager

Perrh
Reviewed 25 October 2016 via mobile

OK. good and bad. The bathroom is very old and tired, desperately needs an upgrade. Old air dryer mounted in the wall was broken, easy to fix and replace. Noisy old air con. Food is very average. The wifi is so bad it won't download a 30 second clip. I won't stay here again.

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1Thank Lee6355
Management response:

Dear Lee6355, Thank you for your review. It is through guest feedback that we can constantly improve our product. The issues mentioned have been looked into with the maintenance team. The wifi has been reviewed with our provider and resolved. Again thank you for taking the time to leave a review Kind Regards Clive Wardle Hotel Manager

Gladstone, Australia
Reviewed 20 October 2016

The apartment was in a great location in the middle of town and walking distance to all the restaurants and new water feature on the wharf. The room was clean, tidy, very comfortable and quiet. The staff were excellent and made us feel at home.

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Thank lizran2016
Management response:

Dear Lizran, Thank you for your review on Trip Advisor from your recent stay at Rydges Gladstone. I am please to read you had an enjoyable stay with us whilst visiting Gladstone. Hope to welcome you back very soon Warm Regards Clive Wardle Hotel Manager

South Pacific
Reviewed 13 October 2016

I had read the very mixed reviews on this property and decided to give it a try. Unfortunately the property has commenced a long overdue refurbishment and is half shut down. The restaurant only trades Monday to Friday and there is no breakfast buffet, you can order breakfast at a discounted rate but l would not bother again until it's...

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Thank steve m
Management response:

Dear Steve m, Thank you for your comments from your recent stay at Rydges Gladstone. I apologise during your stay the hotel had roof works being conducted. All of this is complete. Again thank you for your review and hope to see you again soon with Rydges Gladstone Kind Regards Clive Wardle Hotel manager

Ipswich, Australia
Reviewed 5 October 2016 via mobile

Stayed at the hotel, only for 1 night and I was disappointed to say the least. The air conditioning unit was not working at the hotel, I was advised it was going to be out all week. When I arrived, I wasn't informed of the problem until my credit card payment had been processed. The fridge hadn't been cleaned for...

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Thank Sharyn C
Management response:

Dear Sharyn, Thank you for your review on Trip Advisor. I would like to sincerely apologise for the unforseen Airconditioning issue during your stay. The system is back to working order and again I sincerely apologise. Hope to welcome you back to Rydges Gladstone. Kind regards Clive Wardle Hotel Manager

Cairns, Australia
Reviewed 4 October 2016

On check in the staff on the desk could not have been more friendly. Very helpful and chatty. Made you feel very welcomed. Only stayed the one night. Nice and comfy Room and bed. Great price for the night and will be back if ever in Gladstone again.

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1Thank Kurt W
Management response:

Dear Kurt, Thank you for taking the time to write a favourable review. Excellent to hear you enjoyed our Rydges dream beds and friendly staff. Hope to welcome you back to the hotel soon. Warm Regards Clive Wardle Hotel Manager

Almeria, Spain
Reviewed 30 September 2016

On arrival offered an upgrade, which I declined. The accommodation is near perfect, the service exceptional, all round. Reception, two very helpful and very knowledgeable young ladies. Superb breakfast, which was usually so large I couldn't do it justice. The cheerful room servicing people are happy to spare a moment and offer information to leisure activities. I enjoy fishing, it...

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1Thank Rooster_España
Management response:

Dear Rooster, Thank you for your excellent review of the hotel! We are glad that you had an enjoyable stay with us. Look forward to welcoming you back to Rydges Gladstone again soon. Warm Regards Clive Wardle Hotel Manager

Brisbane, Australia
Reviewed 28 September 2016 via mobile

What makes this place amazing is the friendly staff, super comfy beds and pillows and the restaurant food. All round Rydges is a winner and have there every time I have been to Gladstone. We book all work trips for staff to stay in as we don't have to worry about anything when we stay here plus a free drink...

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1Thank MarcelleAUS
Management response:

Dear Marcelle, Thank you for your review on Trip Advisor from your recent stay at Rydges Gladstone. I am please to read you had such an enjoyable stay with us whilst visiting Gladstone. Look forward to your return and will have the Rydges Membership drink ready. Warm Regards Clive Wardle Hotel Manager

Beresfield
Reviewed 13 September 2016

Rydges Apartments, quiet, especially in September, Room is well appointed, kitchenette available and air conditioned. Close to the shopping centre, and most things to see are within a short travel distance. Restaurant across the road in the main Hotel.

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1Thank BKM547
Management response:

BKM547, Thank you for your excellent review of Rydges Gladstone. We are glad you had an enjoyable stay with us and hope to welcome you back to the hotel again soon. Warm Regards Clive Wardle Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Rydges Gladstone Hotel

Address: City Plaza 100 Goondoon St, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Region: Australia > Queensland > Gladstone
Price Range: $99 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Gladstone Hotel 4*
Number of rooms: 73
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Also Known As:
Rydges Hotel Gladstone
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Questions & Answers

Questions? Get answers from Rydges Gladstone Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Become a member for room discount”
 of 5 bubbles johnboy1775, 27 Feb 2017 | Read review
“if your driving to the hotel park out the back and then take the lift up to the ground foor”
 of 5 bubbles stevemN9031KA, 12 Oct 2016 | Read review
“If you need information, just ask.”
 of 5 bubbles Rooster_España, 30 Sep 2016 | Read review
“Apartments are excellent”
 of 5 bubbles BKM547, 12 Sep 2016 | Read review
“Become a Rydges member before booking and get 10% off. You may even get a complimentary drink voucher on arrival (I did).”
  • Mini bar includes some children's games too
  • Nice big QUEEN bed
  • Comfy lounge chair to sit in while watching TV (flat screen)
 of 5 bubbles Haraldy2k, 8 Aug 2016 | Read review
5 of 5