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Mercure Gladstone

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237 Reviews from our TripAdvisor Community

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Showing 229: English reviews
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Brisbane, Australia
Reviewed 1 week ago

the rooms are clean and well presented. Parking is great and under cover. Attached to the yaralla sports club, no need to worry about driving for dinner or couple of quiet drinks. The facilities are modern and the rooms are quiet and air conditioned. Staff are helpful and has all hours night desk. bonus with the gym next door being...

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Helpful?
Thank Lynne F
Craig C, General Manager at Mercure Gladstone, responded to this review

Thanks Lyne F for providing us with details of your recent stay with us at the Gladstone Mercure. We certainly do cater for all that a business or leisure guest may be after, from the under cover parking to the huge Fitness Centre that our guests have 24 hour access to. Added with the spacious and quiet rooms we have...

Townsville, Australia
Reviewed 3 weeks ago via mobile

Stayed at the Gladstone Mercure when on holidays with the family. Having stayed previously whilst on business I had no hesitation in choosing to stay there with the family. Booked two rooms with breakfast at a very reasonable rate. The rooms were well appointed, very clean and modern. We ate dinner and breakfast at the buffet in the club which...

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Helpful?
Thank gads83
Craig C, General Manager at Mercure Gladstone, responded to this review

Thank you gads83 for your loyalty to the Mercure Gladstone and providing us with details of your most recent family visit. Our room and breakfast package has been very successful over the Summer months, something that we are looking to continue past the Summer period. I am glad that the family enjoyed themselves and look forward to welcoming either yourself...

Mackay, Australia
Reviewed 13 January 2017

Review collected in partnership with Accorhotels.com
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Thank grahammL7857UQ
Emu Park, Australia
Reviewed 10 January 2017

Well worth the trip off the highway for a good nights sleep and good breakfast to start the day. My husband and I enjoyed our brief stop over at this hotel. Very large room and modern bathroom with walk in shower although there was a bit of overspray from the shower and I am not a fan of really huge...

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Thank Vicki S
Cairns, Australia
Reviewed 7 January 2017

We had an overnight stay here on 2/1/17. Hotel was clean . Restaurant was superb both Dinner and Breakfast. Staff were most helpful. Absolutely delighted with our stay. Good location and large well appointed rooms.

Review collected in partnership with Accorhotels.com
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Thank Maureen866
Craig C, General Manager at Mercure Gladstone, responded to this review

Good afternoon Maureen866 Thank you for taking the time to provide us with some feedback from your stay. I am glad that you both enjoyed your stay and will pass this through to the rest of the team. We look forward to welcoming you back next time you are on a road trip. Regards Craig Conley General Manager

Reviewed 2 January 2017 via mobile

Had a great stay here with my family. All hotel, club and restaurant staff were helpful and friendly. In particular Craig from the front desk who helps us with numerous things such as helping us with all our luggage and fixed our TV to name a few things. Room were very clean and nicely set out. Gym was well equipped...

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Helpful?
Thank Penny T
Craig C, General Manager at Mercure Gladstone, responded to this review

Good afternoon Penny Thank you for taking the time to provide us with feedback from your New Years stay. The areas discussed, cleanliness and friendliness of the entire team were reason why we did win the Best in Business Accommodation and Resort award for Gladstone for 2016. I trust that the remainder of the trip up to Cairns went smoothly....

Charters Towers, Australia
Reviewed 1 January 2017

We stayed twice here, once on the trip south, then again on the trip north. Got a good rate, and used my accumulated points to book. On the plus side, the room was a great price, we were upgraded, and the staff was very attentive, friendly and welcoming. A lovely welcome gift of fruit. Great parking, buffet dinner and breakfast...

Review collected in partnership with Accorhotels.com
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Thank Jenny T
Reviewed 30 December 2016 via mobile

Room offers a lucrative space which is about more or less 4yrs old as mentioned by the concierge. Dinner is excellent at the restaurant. Downside is that the breakfast is even a little less than mediocre, not to mention that they only offer instant coffee😣, with not much or even less choices to choose from.

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3Thank Marylou L
Brisbane, Australia
Reviewed 21 December 2016 via mobile

This was my overnight stopover from Mackay to Brisbane. The C/in - C/out was quick & friendly. The room was clean & immaculate. I thank the front desk staff for honouring my request for a quiet room. The overall service standards are great. My only disappointment was with the international dinner buffet, which had mainly roast. Thanks to Zac for...

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Thank AkshaySawant
Mackay, Australia
Reviewed 17 December 2016

On first glance the rooms at the Mercure Gladstone look nice, until you lie on the bed! I would be better off sleeping on the floor. After a horrible night sleep I made my way down to the Bistro to have my breakfast. After being completely ignored for 10 minutes by the older lady working, I assumed it was seat...

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1Thank courty15

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Mercure Gladstone

Address: Cnr Bell and O Connell Street | Barney Point, Gladstone, Queensland 4680, Australia
Region: Australia > Queensland > Gladstone
Price Range: $119 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Gladstone 4.5*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gladstone staff and other travellers.
1 question
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Anchorage, Alaska

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a higher floor away from the main restaurant and gaming area.”
 of 5 bubbles 223vickis, 9 Jan 2017 | Read review
“Try 3rd floor, Good restaurants.”
 of 5 bubbles 861rolfs, 13 Dec 2016 | Read review
“Rooms away from lift are excellent”
  • Pleasant decor
 of 5 bubbles AndrewB376, 22 Nov 2016 | Read review
“Don't think there is a bad room in the complex as they are all well removed from the goings on of the sports club side of the venue.”
 of 5 bubbles 697MikeR, 26 Sep 2016 | Read review
“If you dont eat in the hotel, you will need to drive or taxi to restaurants”
 of 5 bubbles urbantourist2015, 28 Aug 2016 | Read review
5 of 5