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Windmill Motel & Reception Centre

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Windmill Motel & Reception Centre
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103 Reviews from our TripAdvisor Community

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There are newer reviews for Windmill Motel & Reception Centre
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Showing 101: English reviews
Apple Tree Creek
Reviewed 14 October 2016

First time staying at this motel & it will not be the last. From the moment you walk into reception the service level is well above normal standards –the young lady on duty when I checked in was more than happy to shuffle my room to a downstairs (personal preference) with minimal fuss. Nice large parking spaces are a nice...

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Helpful?
Thank 22OnTheRoadAgain
Management response:

Dear 22OnTheRoadAgain, Thanks for taking the time to review our Hotel during your time in Mackay. I was delighted to read you enjoyed your stay and in particular your dinner as we have just launched our Summer Menu at the time you were staying with us. I will certainly pass on your positive feedback to our Kitchen team! Thanks again...

Townsville, Australia
Reviewed 13 October 2016 via mobile

Nice little motel room with a very comfortable bed. Will probably request a lower room if we stay there again though as its a lot of effort getting everything in and out from the upstairs rooms each time with a young baby in tow.

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Helpful?
Thank amy90102
Management response:

Dear Amy90102, Thank you for your taking the time to write a review. We certainly have ground floor rooms available so please do mention that to us when you make your next booking. We look forward to welcoming you back soon. Kind Regards, James

Reviewed 11 October 2016 via mobile

Under new management. I came to Mackay for business. The room was lovely and clean and modern. The staff are lovely and friendly. The food was awesome! I really didn't want to go home to my own Motel. Thank you for making my stay enjoyable. Keep up the great work!

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Helpful?
Thank Madmumma1
Management response:

Dear Madmumma1, Thank you for taking the time to review us on Trip Advisor. We are so glad you enjoyed your stay with us and certainly hope to welcome you back again soon. Kind Regards James

Reviewed 19 September 2016 via mobile

This is the second time I've stayed here for the night while driving from Townsville to Brisbane and am satisfied with the overall stay. The room was clean, quiet and reasonably spacious. Reception service was friendly and helpful as expected. Probably wouldn't stay here if you were looking to get into the Mackay nightlife as the cbd is a little...

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Helpful?
Thank Damien H
Management response:

Dear Damien H, Thanks for taking the time to write a review on your recent stay. We really appreciate the feedback. We hope we will have the opportunity to welcome you back again soon. Kind Regards Management

Berkeley, California
Reviewed 12 September 2016 via mobile

Loved the hotel. Very convenient for what we needed. It was basic but it served our needs. The omelette was the most beautiful one I have ever seen. And the people who worked here were amazing and very helpful.

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Helpful?
Thank Katy M
Management response:

Dear Katy M, Thank you for your review. I am so glad you enjoyed your stay with us and I will certainly pass on your positive comments re: your omelette to Chef! Kind Regards, James General Manager

Brisbane, Australia
Reviewed 24 August 2016 via mobile

Found the room was very clean and bed comfortable. The amenities for our event and the catering was ideal for our needs. We had a great BBQ buffet provided, conference room facility and most important, undercover car parking. Used the Cafe style eatery and bar to also provide a good service. But a little slow. We would stay again.

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Helpful?
Thank AuntyMim
Management response:

Dear AuntyMim, Thank you for taking the time to review us on Trip Advisor. I was delighted to see you enjoyed your stay with us and will certainly share your feedback with the rest of the team. We hope to welcome you back again soon! Kind Regards, Management

Camden, Australia
Reviewed 9 August 2016

We recently stayed 3 nights at the Windmill motel for work. The rooms were older but very clean, comfortable and cosy. The bed was comfortable and the bathroom and shower were a good size. The staff both in the morel reception and the restaurant were super friendly and the whole place had a "family feel' about it. The food was...

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Helpful?
Thank gatremma
Management response:

Dear gatremma, Thank you for your kind words regarding your recent stay with us. We understand when travelling how important it is nice to stay somewhere where you feel welcome and comfortable and I was so pleased to read that you enjoyed your stay. I certainly hope in the future we might get a chance to welcome you back! Kind...

Brisbane, Australia
Reviewed 19 May 2016

Very clean, comfortable stay at the Windmill Motel. The staff were very friendly and helpful and provided exceptional service. Good location, convenient to the main road but far enough away to be quiet. Lovely setting beside the waterway which is nice for a walk. Convenient, undercover parking directly outside. Our room was spotlessly clean and had all the amenities we...

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Thank 259HappyTraveller
Management response:

Dear 259HappyTraveller, Thank you for your feedback from your recent stay with us, Our staff will be delighted with your feedback! Kind Regards, Management

Reviewed 26 April 2016 via mobile

We stayed at the windmill for a friends wedding and loved the place. We had a 2 bedroom apartment which was quite large and perfect for our family. All the staff were friendly and the managers were easy to talk to and if there was anything wrong would fix the problem (like our air con that was leaking the first...

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Thank Chris H
Rockhampton, Australia
Reviewed 18 April 2016 via mobile

The room was very nice, clean, tidy, spacious and we'll appointed. Staff were friendly and courteous. The restaurant was very nicely set out and pleasant with an outdoor dining area at the front with a nice water feature/ fountain and gardens. The meals were very nice and fresh. Unfortunately the room only had one small window and the veranda area...

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Helpful?
Thank Allan W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Windmill Motel and Reception Centre is located 1.7 km (1 mi) from Mount Pleasant Shopping Centre and 3.7 km (2.3 mi) from Jubilee Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking. All 63 rooms feature free WiFi, Foxtel and Tea & Coffee making facilities. The Windmill Motel is in a perfect location for those who enjoy keeping fit with many running tracks located around the Gooseponds at the back of the property. ... more   less 

Additional Information about Windmill Motel & Reception Centre

Address: 5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $96 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windmill Motel & Reception Centre 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Best Western Mackay
Mackay Best Western
Hotel Style:
#2 Spa Hotel in Mackay
#13 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Windmill Motel & Reception Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that overlooks the lake”
 of 5 bubbles 495mareep, 21 Dec 2016 | Read review
“If challenged by stairs, request a ground floor room on booking”
 of 5 bubbles niknod2, 21 Oct 2016 | Read review
“Some rooms at the rear overlook the waterway”
 of 5 bubbles 259HappyTraveller, 19 May 2016 | Read review
“Apartments across the road have a good view but a good set of stairs”
 of 5 bubbles Vicky4878, 17 Oct 2015 | Read review
“Upstairs and downstairs rooms. Downstairs rooms are easier to access”
 of 5 bubbles Henwood1, 7 Nov 2014 | Read review
5 of 5