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Clarion Hotel Mackay Marina

Hotels.comUS$96*
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#6 of 34 Hotels in Mackay
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Clarion Hotel Mackay Marina
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389 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Reviewed 5 days ago NEWvia mobile

Thoroughly enjoyed the hospitality and facilities. Kerry and Nikita very helpful at a time of a family bereavement , very much appreciated. This would be our stopover point in Mackay. Steve and Penny.

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Helpful?
2Thank Steve C
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning Steve and family, Thank you for taking the time to write your review of your recent stay. We understood the reason for your stay and endeavoured to assist where ever possible. We look forward to welcoming you back in the near future under more pleasant of circumstances. Kind regards Kerry Scott Reservations Manager

Newcastle, Australia
Reviewed 6 days ago NEW

An amazing stay, the one bedroom apartment overlooking the marina made for a wonderful relaxing stay, great room service food and service. The close proximity to all the restaurants along the marina front was great to have a wide choice of cuisines, lunch and dinner. Our apartment was spacious and clean, with a small kitchenette and a laundry, the bathroom...

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Helpful?
1Thank KazD132014
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review of your recent stay with us. We are delighted that you enjoyed yourself and were able to relax and experience the local restaurants and facilities. Our Superior Spa Suites are the most sort after, as the view from both the balcony and the spa is conducive to...

Huddersfield, England, United Kingdom
Reviewed 1 week ago

We stayed for 12 nights at The Clarion when visiting from the UK. Absolutely fabulous hotel, great location, fantastic scenery. Staff are fantastic, really helpful. Great pool area. The suites are well equipped and comfortable. Fully enjoyed our stay here.

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Helpful?
1Thank Jeanette B
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. Hope your trip back to the UK was uneventful and we gather you are glad to be home. It was a delight to have you both stay with us on both occasions. We do endeavour to make guest stays, in particular the longer periods, both comfortable and...

Townsville, Australia
Reviewed 1 week ago

Girlie night out. Rooms were very clean and well appointed. Was a very busy weekend for them as the hotel was fully booked, but all seemed calm and was very quiet despite there being a full house. Had the Mother's Day buffet breakfast, which was very nice.

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Helpful?
1Thank Cathy W
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. We are delighted that you enjoyed your stay with us and was able to enjoy the Mothers Day Breakfast as well. Once again, thank you and we look forward to welcoming you back in the near future. Kind regards Kerry Scott / Reservations Manager

Reviewed 1 week ago via mobile

On the weekend of the 13th / 14th May 2017 we attended a family Wedding in Mackay so we booked into the Clarion Hotel Mackay Marina for the Friday and Saturday nights. The Hotel is amazing, spacious rooms, large bathrooms, exquisite food, great views, and the Hotel Staff were exceptional as nothing was too much trouble for them and they...

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Helpful?
Thank Troy P
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review of your recent stay with us. To say we are delighted to read this is an understatement and we are truly appreciative of your feedback. All staff at the hotel do take pride in both the hotel and the high standard of service that they provide to...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Hotel is quite some distance from Mackay. When I stayed there was issues with the air con( so they had to fix it), the room was not overly clean ( a tissue was between the couch and the curtain and hairs in the bathroom) and the gym was not operating due to some issue with leading water. The food was...

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Helpful?
Thank Scott L
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. We are sorry to read that your stay wasn't as expected. Your notes on the room have been forwarded to our Executive Housekeeper to discuss with her staff, as this is not acceptable. In relation to the Gym, unfortunately it was affected by the cyclone, thus not...

Caloundra, Australia
Reviewed 2 weeks ago

Enjoyed a 2 day stopover for a wedding. Top room, very spacious for 2 people, great views over the Mackay marina, excellent restaurant on site. Staff were friendly and very helpful, nothing was too much trouble.

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2Thank pneil25
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review from your recent stay with us. We do pride ourselves in providing high quality service and facilities at the hotel, ensuring to have each guest experience a relaxing and comfortable stay. Our location at the marina is unique to Mackay and one that is frequently commented on...

Surfers Paradise, Australia
Reviewed 3 weeks ago

I treated myself to one night here in a spa suite and wasn't disappointed at all!! The rooms are massive, separate bedroom and living room, en-suite bathroom with a big corner spa and even a washing machine and dryer. There was also a kitchenette, which was more like a mini kitchen. Their mini bar range was amazing, they even had...

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Helpful?
2Thank 649princess
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear 649 Princess Thanks for this awesome review. It was great to read that you enjoyed your stay so much and we hope to welcome you back, for another stay in the near future.

Pons, France
Reviewed 4 weeks ago

Situated away from the town centre and as long as you ignore the oil/fuel storage tanks behind the hotel, the view over the marina and surrounding grounds is lovely. Our room was clean and roomy and the staff were keen to please. We ate at the bar beside the pool in the evening and enjoyed the meal and banter with...

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Helpful?
2Thank peter w
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review of your recent stay with us. We are delighted to see that you enjoyed your visit and that it was enjoyable and relaxing. Our location at the Marina is unique to Mackay which guests always comment on, including the views and high quality of the accommodation and...

Clermont, Australia
Reviewed 4 weeks ago

Quiet getaway luxury-out on the Mackay Marina with delightful ocean views over looking all the boats,close by a couple of nice restaurants and a bar. Love the Seafood Buffets too,a great place to meet with friends for dinner as we live 3 hours away it's a treat.

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1Thank Olgadunn38
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Thank you for taking the time to write your review. We are delighted to read that you enjoyed your stay with us. We do pride ourselves in the high quality of service that we provide to all of our guests to ensure their stay with us is both enjoyable and relaxing. Thank you again and we look forward to you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel Mackay Marina is considered as Mackay's premier hotel. Located on the relaxing waterfront setting of the picturesque Mackay Marina, the hotel is only a short drive from Mackay's city centre and 20 minutes from Mackay Airport and is Mackay's only hotel with marina views over the tropical blue waters of the Coral Sea. The 4.5 Star hotel provides a selection of high quality accommodation rooms, from Deluxe Studio rooms and 1 Bedroom Apartments through to Executive Suites and Superior Spa suites. All rooms are superbly appointed with all the modern conveniences you would expect to make your stay as relaxing and comfortable as possible including; i-pod docking stations, flat screen televisions, fully appointed kitchenettes and private balconies providing fresh sea breezes and views over the marina setting and out to sea. Our onsite Latitude 21 Bar & Restaurant provides modern Australian cuisine and is open for breakfast daily and dinner Monday to Saturday, room service menu is available daily. The Mackay Marina, voted Australia's number 1 marina precinct, is also right on the doorstep providing a choice of bars, cafes and restaurants including George's Thai, Angelo's on the Marina Italian, The Deck Steakhouse and Mackay's famous fresh seafood at The Lighthouse. Harbour Beach is also just a short stroll providing long stretches of golden, sandy beaches. Other facilities include 24 hour reception and on-site security, secure parking, swimming pool, fitness room, complimentary guest laundry on each level, fully air-conditioned hallways as well as unlimited FREE guest WiFi. The Clarion Hotel Mackay Marina provides the perfect setting for conferences, meetings, functions and weddings providing a number of versatile and high quality function rooms and breakout areas. Our dedicated function staff can help tailor an event to suit any occasion. The hotel provides a range of excellent guest services that have built a strong reputation with business travellers and holiday makers and has been awarded best hotel in its category by Choice Hotels Australasia and AHA's Best Superior Accommodation Australia. Our waterfront location and comprehensive facilities combined with friendly and professional service will ensure your stay in Mackay will be comfortable, enjoyable and productive. ... more   less 

Additional Information about Clarion Hotel Mackay Marina

Address: Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $136 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Hotel Mackay Marina 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Clarion Mackay
Mackay Clarion
Hotel Style:
#2 Business Hotel in Mackay
#2 On the Beach Hotel in Mackay
#4 Luxury Hotel in Mackay
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Questions & Answers

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Chicago, Illinois
3 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views over the marina!”
  • View from the 5th floor 5006
  • Sunrise on a grey day! 5th floor one bedroom apartment!
KazD132014, 18 May 2017 | Read review
“Higher level rooms offer great views over the marina and out to sea, lower ones still have good marina views.”
pneil25, 5 May 2017 | Read review
“Definitely get a spa room”
649princess, 28 Apr 2017 | Read review
“I beleive all rooms are positioned to overlook the marina/sea.”
peterw601, 25 Apr 2017 | Read review
“Higher the floor the better the views.”
  • Comfy bed
  • Balcony view
lisalB5825IA, 12 Apr 2017 | Read review
5 of 5
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US$96* /night
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Prices are for 1 room, 2 adults
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