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BIG4 Toowoomba Garden City Holiday Park

99 reviews
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Traveller (5)
Room & Suite (25)
Pool & Beach (2)
Overview
  • Excellent43%
  • Very good38%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
“herb garden”(10 reviews)
“bedroom cabin”(8 reviews)
“jumping pillow”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Suites
Kitchenette
4.0 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (99)Write a Review
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38
13
5
1
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LanguageEnglish
42
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5
1
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All reviewsherb gardenbedroom cabinjumping pillowensuite sitecamp kitchenfriendly parkcement slabclean amenitiesshower blockquiet parkgreat parkregular visitorheated poolgold coastlocal shopsshopping centreshort stroll
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1 - 5 of 99 reviews
Reviewed 4 weeks ago via mobile

Cabin was smaller than shoebox size compared to other Big 4 sites around Australia. Verandah and sitting outside looked into other neighbours cabin less than 3 metres away Pool shuts early as no lighting Slide at pool not working Not as big a park as...More

Thank Katiepri
Response from Colleen W, Manager at BIG4 Toowoomba Garden City Holiday ParkResponded 4 weeks ago

Thank you for your feedback on your recent stay with us. Cabin size is allocated upon customer request at time of booking, we do have many different sized cabins to choose from and I am sure we could accommodate you into a much larger one...More

Reviewed 15 December 2017 via mobile

We stayed here for two nites are our way to Brisbane. The grounds are beautiful, the cabins super clean and the staff are super friendly. Our only complaint....the wifi does not work. It did not work the whole time we were there....we are travelling for...More

1  Thank S C
Response from Greg S, Manager at BIG4 Toowoomba Garden City Holiday ParkResponded 17 December 2017

We really appreciate your wonderful comments and are glad to hear that you enjoyed your stay! With the weather getting warmer, it is a great time to relax with an evening BBQ soaking up the scents and aromas of our lovely garden areas. All staff...More

Reviewed 24 November 2017

We stayed overnight in a 2 berth cottage which was very spacious. Out the front it had a covered veranda. This is was a comfortable place to stay, it also has a small kitchenette with cooking facilities. Office staff very friendly upon arrival. Free Wi-Fi...More

1  Thank michellemugliett
Response from Greg S, Manager at BIG4 Toowoomba Garden City Holiday ParkResponded 26 November 2017

We are so glad to hear you enjoyed your stay. With the warmer weather approaching, a perfect time to relax on the verandah enjoying a cool evening drink soaking up the last rays of sunshine! All our staff take great pride in ensuring guests are...More

Reviewed 27 August 2017

Friendly welcome & quick check in. Shown to site & given excellent assistance to reverse into site. En-suite clean & ample hot water. Park a little hard to find, especially when road works do not help.More

1  Thank george86
Response from Greg S, Manager at BIG4 Toowoomba Garden City Holiday ParkResponded 28 August 2017

Thanks very much George, for your wonderful review and thank you for taking the time to stay with us. We are glad to hear that everything met your expectations. Lovely warm showers are exactly what you need on these chilly early mornings and late evenings!...More

Reviewed 13 August 2017 via mobile

It's not really that difficult to win customer support! This morning our ensuite site had no hot water ... it was a cold morning so I just got dressed rather than fuss about when cold and naked! We reported it when we were leaving and...More

1  Thank Beth D
Response from Greg S, Manager at BIG4 Toowoomba Garden City Holiday ParkResponded 14 August 2017

As all comments are important to us, we do thank you for your feedback. The frustration at having no hot water on a cool morning is certainly understood. We do encourage guests to contact the after hours number (no matter what time of day or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Spa
Details
Price range
US$87 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Accessible rooms, Suites, Non-Smoking Rooms
Details
Price range
US$87 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Family Rooms, Accessible rooms, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (5)
Room & Suite (25)
Pool & Beach (2)
Questions & Answers
Ask a question
kellybruce1
14 December 2016|
AnswerShow all 4 answers
Response from Colleen W | Property representative |
Good morning, Yes, our camp kitchen contains a fixed, portable sized oven and stove top along with a pizza oven which makes beautiful roasts! Kind Regards, Emily
1
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Room Tips
"All cabins would be very quiet as little close by traffic."
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"Check out their w/Site with nice photos of the Park."
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"If looking for some extra space, book 3 room cabin."
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"This park is always quiet and peaceful day or night, so any Cabin or Caravan site should be totally OK."
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