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Burke and Wills Hotel

TravelocityUS$85*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Burke and Wills Hotel
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273 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Brisbane, Australia
Reviewed 4 days ago NEWvia mobile

The hotel is not flashy but has an ambience of days gone by. Rooms are small and the sink is too small in the bathroom. Traveling on business that's all I really need. Food at the restaurant and bar (pub) is always good (and generous).

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Thank Michael C
Inverell, Australia
Reviewed 4 days ago NEW

We have regularly used the hotel since 2010 with the staff being pleasant and helpful. Our room was clean and the Queen bed in our room on the 5th floor was comfortable. The hotel is starting to look a bit tired and certainly due for an update with paint peeling on the ceiling of the bathroom. Reception staff indicated the...

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Thank gamain
Ipswich, Australia
Reviewed 1 week ago

Location excellent, walking distance from everything you need. Staff are outstanding and I have been here a good couple of times on business and they remember me now by name. Food options are excellent with separate dining area open until late. Breakfast - my favourite is awesome - try the chef's eggs - yum. Décor a little tired but beds...

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Thank vanessakissane
Reviewed 4 weeks ago via mobile

As first timers visiting Toowoomba we needed the help of Trip Advisor to choose our accommodation for 1 night and we were glad we stayed here. The rooms were basic but comfortable and in keeping with the older classic style. The staff made our stay extra special by offering good old fashioned customer service and were genuinely happy to assist....

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Thank Sally B
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Sally B, Thank you for taking the time to leave a wonderful four star review. We are so pleased to hear you enjoyed so many aspects of your stay. The staff are our greatest asset and we are glad they made your stay so accommodating. We are very proud of Lynda and all her hard work. We will be...

Reviewed 18 April 2017 via mobile

The staff are absolutely lovely. That's where it ends... The mattress was so broken it was like sleeping on an deflated air mattress. The furnishings were run down ... Carpets stained. Definitely shouldn't be a 4 star.

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Helpful?
Thank Melody A
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Melody A, Firstly thank you for taking the time to leave a TripAdvisor review. Please accept our sincere apologies in regards to problems with your room. A refurbishment is scheduled for this year which will correct all the problems you listed above. Our staff do a wonderful job and we will be sure to inform them of your kind...

Brisbane, Australia
Reviewed 11 April 2017

Stayed at this hotel for business. Lovely clean room, very comfy bed, great staff, room service meals also well presented and good variety. Unfortunately this hotel is looking tired and needs renovation to keep up with other more modern hotels in this area.

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Helpful?
Thank Lynette H
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Lynette H, Thank you for taking the time to leave feedback on your recent stay. We are pleased to hear your stay was a positive one and that you enjoyed so many aspects of the hotel. Yes the hotel is in need of a face lift which is why we have scheduled renovations to begin this year. Thank you...

Brisbane, Australia
Reviewed 10 April 2017

Originally the idea of this trip to Toowoomba was for my wife and I to attend a colleagues fundraising Luncheon on the Friday and then to stay the night and enjoy a visit to Toowoomba the next day. Last minute my wife had a function in Brisbane Friday evening she was required to attend. Instead of not staying the night...

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Helpful?
Thank Guy C
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Guy C, Thank you for taking the time to leave such an in depth review on your recent stay at the Burke and Wills Hotel. We are pleased to hear you enjoyed so any aspects of your stay. Our reception staff do a wonderful job and we will be sure to pass your kind word onto them. We are...

Reviewed 30 March 2017 via mobile

Great staff, great location, desperately needs a refit. That said the staff are faultless, and the best part of the stay. Rooms are well appointed and clean. Do not park your car under the trees in the carpark unless you want it covered in lorikeet poo

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Thank jason r
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Jason R, Thank you for taking the time to leave your valuable feedback, your time is greatly appreciated. The hotel is definitely aging which is why we have scheduled renovation to commence this year. The staff do a wonderful job and we appreciate all their hard work. Thank you again for your feedback and we hope to see you...

Reviewed 23 March 2017 via mobile

My son and I stayed in the hotel for one night. The staff are polite and very friendly but the place is sadly very run down and in desperate need of immediate renovations. There is a bar and restaurant which look very dilapidated with worn out carpet and looks like something out of the 60s. The rooms are pricey plus...

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Helpful?
Thank Sandy H
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Sandy H, Firstly we would like to thank you for taking the time to leave a review. Yes the hotel is in need of a renovation which is why we are scheduled to refurbish it this year. Hopefully the re-design will solve all the problems in which you listed. Our staff do a wonderful job and we will be...

Toowoomba, Australia
Reviewed 20 March 2017

OK. Yes it's an old building, but like an aging hollywood actress you can only tell if you look very very closely. Think of it more as refined and elegant, without the intimidation. The staff were friendly and professional, the rooms spotless, bed super comfortable, bathroom smallish but sufficient. I would not hesitate to stay here again.

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Helpful?
Thank peppermintschnapps
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear peppermintschnapps, Thank you for taking the time to leave a wonderful five star review. We are so pleased to hear you enjoyed so many aspects of the Burke and Wills Hotel. We will be sure to pass your kind words onto the entire team. Thank you again and we look forward to seeing you on your next visit. Kind...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Burke and Wills Hotel

Address: Burke & Wills Hotel 554 Ruthven St, Toowoomba, Queensland 4350, Australia
Region: Australia > Queensland > Toowoomba
Price Range: $125 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Burke and Wills Hotel 4.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Quality Inn Toowoomba
Burke And Wills Hotel Toowoomba, Queensland
Hotel Style:
#5 Luxury Hotel in Toowoomba
#9 Romantic Hotel in Toowoomba
#11 Business Hotel in Toowoomba
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Questions & Answers

Questions? Get answers from Burke and Wills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take their advice seriously and don't park under the tree - the birds are lovely but not on your paint work.”
vanessakissane, 16 May 2017 | Read review
“I found the Rooms small noisy lots of trucks at night, no views sorry.”
lynetteh978, 10 Apr 2017 | Read review
“Haven't stayed often enough to build up an idea of this.”
GuyC145, 9 Apr 2017 | Read review
“Ask that not adjacent to lift well. Noise all night through the wall.”
DaphiesDucks, 12 Mar 2017 | Read review
“Rooms facing North are cool in summer.”
977tonyc, 11 Feb 2017 | Read review
5 of 5
Travelocity
US$85* /night
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Prices are for 1 room, 2 adults
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