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BEST WESTERN PLUS Launceston

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BEST WESTERN PLUS Launceston
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1,178 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Launceston
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Showing 1,155: English reviews
Reviewed 2 February 2015 via mobile

My friend and I stayed here for the weekend, the location of this Hotel is great walking distance from the City Park and pubs and clubs. The rooms are very clean and tidy. I found the staff to be very helpful and polite well done Best Western Plus you do a great job keep it up, I will definitely stay...

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Helpful?
Thank inny1
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear inny1 Thank you for staying at BEST WESTERN PLUS Launceston. I am pleased to read that you had a great weekend at our Hotel and you found the location close to the city centre. We look forward to seeing you back in launceston soon Kind regards Leon Wood

Melbourne, Australia
Reviewed 30 January 2015

Location is perfect, right in the heart of Launceston. Rooms were clean, comfortable and recently updated. This place was run by Mercure a year ago and the service and quality is far better under Best Western

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2Thank JayS174
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear jayS174 Thank you for staying at BEST WESTERN PLUS Launceston I am pleased to read that you have seen a positive change since Best Western has taken over. We still have a number of exiting improvements yet to come. We look forward to seeing you back in launceston soon. Kind regards Leon Wood

Sydney, Australia
Reviewed 27 January 2015

There should be air conditioning built in the hotel rather than giving a very noise cooler fan! They required $6 per day for hotel parking, we came after 5pm on Saturday and left at 7.30am on Monday, they charged us $12 fully for 2 days. It's just the normal rate for that parking, no special for guests at all! And...

Review collected in partnership with Best Western
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Thank Yoko L
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Yoko L Thank you for staying at BEST WESTERN PLUS Launceston. I am sorry that your room that you booked didn’t have Air-conditioning. We are in the process of upgrading the remaining rooms which we hope will be completed soon. Unfortunately mineral water or other mini bar items are not free for any guests in the Hotel, but it...

Reviewed 24 January 2015 via mobile

Not bad, but not great. A place to lay your head but nothing commendable or noteworthy aside from a definite need for a facelift and more than one receptionist on at peak check in time - 2.30pm Saturdays. I will say that the receptionist was doing a marvellous job at keeping her cool under the immense pressure of a cue...

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Helpful?
Thank SiobhanStone88
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear SiobhanStone88 Thank you for staying at BEST WESTERN PLUS Launceston. Thank you for your comments. I do apologise that you must have received one of our non-refurbished rooms. We are in the process of upgrading the remaining rooms which we hope will be completed soon. My apologies for the slow check in on Saturday, we do pride ourselves on...

Newcastle, Australia
Reviewed 22 January 2015

I expected just an okay average type of hotel here but this was a little bit nicer, slightly bigger room etc than I expected. In a great location in the centre of town and they did quite a decent buffet breakfast. Service was nice and friendly as well, as it was all around Tasmania.

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1Thank Scott P
Boston, MA area
Reviewed 22 January 2015

The best thing about this hotel is the breakfast. The worst is the front desk, which did not have our reservation although it had been prepaid and sent through by the travel agent. Eventually the records were found and we were checked in but before we departed another front desk assistant wanted me to pay again on checkout, claiming that...

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Thank TrudyTheTraveller
Queensland, Australia
Reviewed 21 January 2015

The location of the hotel is very convenient, within a walkable distance of everything. The cheap parking facility is perfect and allows you to leave your car while you visit the city. The staff is professional and friendly, and did go the extra mile to help us with our breakfasts, parking and itinerary. We had a good size room on...

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Thank WorldCitizen85
Manly, Australia
Reviewed 15 January 2015

Stayed for 2 nights. Located centrally in Launceston and within walking distance of most attractions in Launceston. + Check in was fine we came in after a tour group. + room - a king bed with a single was a little warm. A better layout may have included a sofa bed. + Bathroom old with had small bath with shower...

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Thank ken t
Vaxjo, Sweden
Reviewed 15 January 2015 via mobile

Stayed here on a "secret hotel" deal for one night. We had to wait a long time to check in and when we finally got our room it was extremely smelly (of what I don't know but it was a foul smell). When asking to change rooms we were told they could only downgrade us. The room in general was...

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1Thank Turbo B
Melbourne, Victoria, Australia
Reviewed 12 January 2015

Hotel room was fine and the extra bed requested at additional cost.Biggest problem is air conditioning not there and they provided with small cooler(water filled) which is not enough for a hot and humid day. It was sweating through out the night.Bathroom small and no exhaust at all and all the smell from bath/Toilet comes to the room. Few water...

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Helpful?
Thank william_serrao
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear William_serro Thank you for staying at BEST WESTERN PLUS Launceston. I am pleased to read that you enjoyed the location “right in the heart of the city”. I’m sorry that your room that you booked didn’t have Air-conditioning. We do only advertise the room types that have Air-Conditioning as 2 floors don’t. We are in the process of completing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about BEST WESTERN PLUS Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $103 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
BEST WESTERN PLUS Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Launceston staff and other travellers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Launceston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing back of the hotel”
 of 5 bubbles jackieb127, 20 Mar 2017 | Read review
“Although the bathroom was a little small the bed was huge & very comfortable. The room was also quiet big. Staff very friendly.”
 of 5 bubbles 114judym, 7 Mar 2017 | Read review
“ carpets could do with a redo . and a paint job in bathroom .”
 of 5 bubbles soniasZ245NJ, 6 Mar 2017 | Read review
“Free wifi - awesome”
 of 5 bubbles gardencottage84, 5 Mar 2017 | Read review
“Get there early to secure a parking spot”
 of 5 bubbles 740jodiew, 12 Feb 2017 | Read review
5 of 5