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BEST WESTERN PLUS Launceston

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1,141 Reviews from our TripAdvisor Community

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Showing 1,120: English reviews
Brighton, Australia
Reviewed 7 August 2014

Very clean, spacious and comfortable. Great location. Breakfast was cheap and easy. The main shopping strip is right at the front door practically. Free wifi was a bonus. I would most definitely stay here again.

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Helpful?
Thank imyabuddy
Reviewed 30 July 2014 via mobile

This was incredible service for the cost. Rooms were not dated, although there was minor ware and tear (which can be expected) it was very clean and decorated well. I am very impressed with the fact that breakfast was fully included, and it wasn't just cereal- it was the whole buffet! This barely ever happens without additional charge, and it...

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Thank Jessica C
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Jessica C, Thank you for taking the time to review the BEST WESTERN PLUS Launceston I am really please to hear you enjoyed your breakfast here in Snappers Restaurant; our Breakfast Chef takes great pride in his work and is always looking to improve. We look forward to having you stay again here in Launceston Best Regards, Leon Wood...

Albury
Reviewed 28 July 2014

Loved this Motel, was in a great location, very friendly, Kaisha (forgive me if not correct spelling) was absolutely awesome, answered all my questions, and the million my 9yo daughter had for her..lol...buffet brekkie and parking included, couldn't have asked for more, great value, highly recommend and would definitely stay here again.. only thing i would have to pick at,...

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Thank AlburyMel
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear AlburyMel, Thank you for your review of the BEST WESTERN PLUS Launceston. I'm really please to hear you enjoyed your stay, particularly the buffet breakfast and car parking. Thank you also for the positive comments about our staff, they really are a great asset to the property. We look forward to having both yourself and your daughter to stay...

Reviewed 23 July 2014

Stayed here with 2 kids. As they did not have our room ready they upgraded us to a suite with a separate lounge room and bathroom. No swimming pool attached to this hotel and they charge for car parking. The restaurant's are both great for food. Right in the city so perfect location for walking distance.

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Thank Trisha R
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Trisha R Thank you for staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. I am happy to read that you enjoyed your stay at the Hotel. We hope you will come back and see us again soon. Thank you again for taking the time to write a review. Kind...

Burnie, Australia
Reviewed 20 July 2014

Room was very clean and the bed was extremely comfortable. The only HUGE problem was that the key cards did not work efficiently. One did not work at all and the other one had to be put in and out about 20 times at varying speeds before it would work, every single time. SO if you want to get into...

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Helpful?
Thank Tracey P
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Tracey P Thank you for staying at BEST WESTERN PLUS Launceston. I do apologize that your key didn’t work, I have arranged for all locks in the Hotel to have their sensors cleaned. Thank you again for your comments and we hope you will come back and see us again soon. Kind regards, Leon Wood

Reviewed 15 July 2014

No complaints from us although the rooms will be better when refurbishment is completed. Price was reasonable so we were satisfied with our choice. Parking for guests at $6.00 per night seems a bit of a bad choice. I'm sure most patrons would rather pay $10.00 extra per night and be offered "free" parking. My pet hate is extra for...

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Helpful?
Thank Mark C
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Mark C Thank you for staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. I am pleased to read that you enjoyed your stay at the Hotel, I have made a note about the car parking and will be offering a package that includes car parking moving forward. Thank you...

Hobart, Australia
Reviewed 11 July 2014

When a client told me that they had booked this hotel for a business trip to Launceston I was not expecting very much (in fact I was expecting an out of date motel with ghastly bedspreads) and I have to say I was nicely surprised by how modern the hotel was. I am not sure what some of the more...

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1Thank SuziiW
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear SuziiW Thank you for staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. I am pleased to read that you enjoyed your stay at the Hotel and you found the Hotel a nice surprise. We are in the process of finishing off the first stage of our refurbishment and the...

Launceston
Reviewed 11 July 2014

Great hotel to stay. Staff very helpful & accommodating. Room was neat Value for money. However the hotel was close to all teh shops & eating places but litte out of the way from UTAS. Buffet breakfast was the same every morning - no variety

Review collected in partnership with Easytobook.com
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Thank Reena P
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Reena P Thank you for staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. I am happy to read that you enjoyed your stay at the Hotel and you found the Hotel a "Great hotel to stay. Staff very helpful & accommodating. Room was neat and Value for money". We...

Melbourne, Australia
Reviewed 1 July 2014

Stayed at this hotel as we could not get a room at the Sebel which we had previously stayed at in Launceston. When we arrived at the Best Western we had to move rooms three times before they got it right. We asked for a queen room yet they kept sending us to a triple room (extra bed). The rooms...

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Thank Lambrini A
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Brini A On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again...

Glen Waverley, Victoria, Australia
Reviewed 30 June 2014

We purchased two nights here as a part of a 4.5 star wotif mystery deal. I honestly think that the 4.5 stars might be self-rated, as it doesn't even compare with real 4.5 star hotels we've stayed in. The accommodation is neat, clean and functional, but very basic. Close to everything, located in the heart of Launceston. Breakfast not included...

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Thank Franca L
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Franca L Thank you for staying at BEST WESTERN PLUS Launceston and writing a review Your business is very important to us and we value your feedback. I am happy to read that you enjoyed your stay at the Hotel and you found the Hotel “accommodation neat, clean and functional" I am pleased to note that we are accredited...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about BEST WESTERN PLUS Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $119 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
BEST WESTERN PLUS Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Launceston staff and other travellers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get there early to secure a parking spot”
 of 5 bubbles 740jodiew, 12 Feb 2017 | Read review
“2 Double beds”
 of 5 bubbles TammyInSydney, 26 Jan 2017 | Read review
“Book direct and ask for free parking. They also offer seniors rates which sometimes includes free breakfast.”
 of 5 bubbles BibiTasmania, 16 Jan 2017 | Read review
“Shower was in the bath. Is a big step up, over and down to the bathroom floor. Beware if you have mobility issues. ”
 of 5 bubbles melindaland, 14 Jan 2017 | Read review
“A little bit too much movement in the King size bed, but otherwise a very comfortable, well maintained room.”
 of 5 bubbles Sandtill, 8 Jan 2017 | Read review
5 of 5