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The motel room was neglected with paint peeling, heating was in poor condition , bin in bathroom was rusting basically a motel room in poor condition. The split system in the room was not operating as it should making comfort on a very cold day...More
Response from Handson Y, Manager at Peppinella MotelResponded 3 days ago
Sorry to hear your bad experience.
We are here to help if you have any problem with the air conditioning. It will be better than what you had however Ballarat is so cold heating cant beat the winter.
Peppinella Motel was not walking distance to the sites or restaurants but very comfortable and especially warm. Having the second room while traveling with 2 children was an absolute bonus, as you don't normally get 2 rooms for the price.
Response from Handson Y, General Manager at Peppinella MotelResponded 20 July 2017
Not impressed at all. The photos on Booking.com are obviously outdated. Areas of the room were dirty, cobwebs in the bathroom. It was freezing when we arrived. Would have been nice if they turned the heater on for us given it was winter. Not worth...More
Response from Handson Y, Manager at Peppinella MotelResponded 16 July 2017
Thanks for your comments.
It would be helpful if you mention the time of arrival when you make the reservation then we could definitely turn the heater on for you. We do have low occupancy rate during the winter, we would make sure the room...More
We made a quick visit to Ballarat and chose the Peppinella. We were pleasantly surprised. The gentleman at reception was very welcoming. The room very clean, the bed very comfortable, and stocked with all we needed - spare blankets, pillows, towels etc., ( unlike the...More
The room was comfortable had trouble working the remote for the TV as they had a power saving device attached. Reception staff weren't very friendly. Easy to navigate from here to the city centre. A 20 minute walk to the Bistro at the Trotting track...More
US$81 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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