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Quest Ballarat

Hotels.comUS$109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quest Ballarat
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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Reviewed 2 days ago NEW

Staff went above and beyond to make my stay enjoyable. Location was perfect with plenty of dining options nearby. Stayed here a few times now and would certainly be happy to return - for either business or leisure.

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Thank justineK6098DD
Adealide
Reviewed 4 days ago NEW

The room was fine. Comfortable and well positioned. Friendly staff. I would recommend it to a colleague. The restaurants were all nearby and there was a good choice. The room was clean and fox to was also good.

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Thank George P
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi George P, Thank you for your lovely comments - it is great to know that you enjoyed your stay and made the most of our location and facilities. We look forward to seeing you again at Quest Ballarat. Kind Regards Katherine - Front Office Team Leader

Reviewed 4 days ago NEW

Would not stay anywhere else. Close to everything, clean friendly staff. Beds are comfy clean pillows are good. Towels could be better but all over an excellent place to stay. Staff are amazing and helpful.

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Thank pabsy119
QBallarat, Quest Ballarat at Quest Ballarat, responded to this review

Dear Pabsy, Thank you for staying at Quest Ballarat, we appreciate your business. Thank you for your lovely comments in your review, we will pass them on to our friendly front office staff. Kind regards, The Quest Ballarat team.

Reviewed 1 week ago via mobile

Stayed here for several nights on business. Hotel was clean and comfortable however the lack of a lift is enough to ensure we won't return. Lugging suitcases up and down two flights of stairs was not fun.

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Thank Susan P
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi Susan P, Thank you for taking the time to review your time with us. I am glad your stay was clean and comfortable. I am happy to advise that a lift will be installed later this year, and should be in operation by November/December. Given this, we do hope to see you again at Quest Ballarat. Regards, Katherine -...

Melbourne, Australia
Reviewed 1 week ago

A pleasant stay at Quest Ballarat. bring your own wine if arriving in the cold! Rooms nice, staff helpful. Apartment well set up, and comfortable. Able to hire movies, though selection not great. Need to be able to get a snack easily if you arrive late.

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Thank carolinemO7334HD
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thank you for your feedback, carolinemO7334HD - I am glad you found your apartment to be well set up and comfortable. You will be pleased to know that we have just in the last few days purchased some new release DVD's. We are also in the process of arranging mini bars in our apartments for guest convenience. Until this happens...

Ballarat, Australia
Reviewed 1 week ago

Fulfilled our requirement of being walking distance to center of shopping and restaurant precinct. The one bedroom unit was great for our extended stay. My wife's only complaint was that there was not a television in the bedroom.

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Thank trishtrev1
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi trishtrev1, thank you for your lovely review. I am glad you enjoyed our convenient location, and apartment facilities during your recent stay. I am pleased to say that installing TV's in the bedrooms in our One Bedroom Apartments is currently on our upgrade agenda for later this year. We wish you all the best for your future travels, and...

Melbourne, Australia
Reviewed 2 weeks ago

Everything you would ever want when visiting Ballarat - comfortable bed, fresh coffee in the reception, guest laundry and a lovely staff. Great options for breakfast nearby as well. Good parking behind the building and handy to have a kitchenette in the room.

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Thank Wombatstew
QBallarat, Quest Ballarat at Quest Ballarat, responded to this review

Dear Wombatstew, Thank you for staying with us and for your lovely review. We are happy that you enjoyed our spacious apartments and all the dining options close to our central Ballarat location. We hope that you will visit us again soon. Regards, The Quest Ballarat team.

Sydney, Australia
Reviewed 3 weeks ago

Safe Lock and Phone didn't work in the first place and not been fixed till checked out after staying 2 nights. The staff is not that helpful for above and not good follow-up. Construction noise can be heard at night.

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Thank yifanz630
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thank you for taking the time to review your recent stay, yifanz630. I apologise that your safe was not looked at when you first reported it to Reception. All staff are trained in replacement of safe batteries, so I am unsure as to why this was not fixed at the time for you, or at the very least, the next...

Reviewed 3 weeks ago

Comfortable, clean accommodation with friendly staff. Only criticism was a lack of hand washing detergent for kitchen sink and some TV channels being inoperable. Car parking at back of Quest was a plus

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Thank B8943QCgregt
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Hi B8943QCgregt, Thank you for your lovely review - it is great to know that you were comfortable during your stay. We were experiencing some issues with Foxtel during your stay, however this was unfortunately beyond our control. I apologise for any inconvenience caused, and am happy to say that the issue has now been resolved by Foxtel. We hope...

Melbourne, Australia
Reviewed 3 weeks ago

We stayed in April 2017 and there was a lot of road noise in our ground floor apartment, it rained overnight and there was a terrible drain noise that woke me during the night. Also advertised Foxtel and it wasn't working for the weekend. On face value a nice property but not great value.

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Helpful?
Thank mark w
QBallarat, Front Office Manager at Quest Ballarat, responded to this review

Thank you for your feedback, mark w. I apologise that Foxtel was not operable during your stay. Unfortunately this was an issue with Foxtel itself, and beyond our control. The issue has now been resolved and I apologise for any inconvenience this may have caused. We wish you well for future travels and hope to see you again at Quest...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quest Ballarat is the perfect place to stay for either business or leisure while in Ballarat. Centrally located within the old Loreto College building, Quest Ballarat has everything you need. ... more   less 

Additional Information about Quest Ballarat

Address: 7-11 Dawson Street North, Ballarat, Victoria 3350, Australia
Region: Australia > Victoria > Ballarat
Price Range: $159 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Ballarat 4.5*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Travelocity, Expedia, Booking.com, Agoda, Ctrip TA, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Quest Ballarat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Ballarat Victoria
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Questions & Answers

Questions? Get answers from Quest Ballarat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an apartment at the back as it’s handy to the car-park... easy walk to our room with luggage.”
856jond, 29 Mar 2017 | Read review
“Probably a better view from the front facing rooms.”
justindN7684NE, 15 Mar 2017 | Read review
“I imagine all rooms are as quiet as ours. Double brick heritage building recently renovated.”
728travellinglady, 16 Feb 2017 | Read review
“Ask for the first floor if you don't want to climb up and down stairs.”
ferguson5plus1, 1 Jan 2017 | Read review
“If you have lots of luggage go for the ground floor.”
639Traveller01, 6 Dec 2016 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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