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Quality Hotel Bentinck

52 reviews
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Traveller (4)
Room & Suite (12)
Dining (1)
Overview
  • Excellent43%
  • Very good38%
  • Average13%
  • Poor3%
  • Terrible3%
Travellers talk about
“modern rooms”(2 reviews)
“no lift”(2 reviews)
“top floor”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (52)Write a Review
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1 - 5 of 50 reviews
Reviewed 4 January 2018

We stayed here as a stopover between Adelaide and Melbourne on 29 December. We booked the 1 Room Suite, Harbor View, King Bed (Room 28). This is an upstairs room overlooking Bentinck Street to the south over the harbour as advertised. On check-in about 5.30pm...More

1  Thank Tony P
Reviewed 2 December 2017 via mobile

Large rooms with quality furnishings and very comfy bed. No lift so we had to climb two flights of stairs with luggage which is not an issue if you are fit and able. Our only negative was breakfast. We chose to order hot brekkie and...More

Thank JannieLou
Response from Robert H, General Manager at Quality Hotel BentinckResponded 6 December 2017

Thank you for taking the time to write your online review Jannie. I apologise that your cooked breakfast was not up to our usual high standard. I have spoken to the breakfast cook involved and let our owner know of the problem. When you next...More

Reviewed 26 September 2017

It was a cold evening in Portland when we checked in. Reception was closed so we checked in at the bar which was fine. I had high hopes of a room with a view of the port given the Hotel was nearly empty but was...More

Thank AussieHolidays
Response from Robert H, Owner at Quality Hotel BentinckResponded 4 October 2017

Thank you for taking the time to write your online review. Our Hotel was built in 1856 and when we did our renovations we were working around the original bluestone walls so there are a few dog leg hallways but it also means that each...More

Reviewed 28 May 2017

To book into this hotel the booking and key allocation happens in the bar. So we had to wait in the bar while the local "inbreds" were watching their Saturday football. They couldn't help but make insulting comments about us. Not particularly welcoming. We asked...More

Thank kiwi572014
Response from Robert H, Manager at Quality Hotel BentinckResponded 21 September 2017

I am sorry that you were not happy with our check in process. I can only presume that you arrived in a period where our reception area was unmanned due to the Reception staff member having a break. As for the rest of your review...More

Reviewed 7 May 2017 via mobile

Been staying here for business since 2014 and can't go anywhere else as the Staff, Accommodation, Fine food and Location is in my books 5 star Hospitality at its best. Late yesterday whilst driving across Victoria for work doing a late job tried calling to...More

Thank stephen b
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Breakfast included
Laundry Service
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$127 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (4)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Call the hotel and ask if amplified music will be played in the bar the night of your stay."
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"The 3 storey building doesn't have a lift."
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"Ask for a room as far away from the bar/band as possible."
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"If you don't like loud music playing where you sleep, avoid Friday and saturday nights over the bar."
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