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Novotel Auckland Airport

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Traveller (768)
Room & Suite (504)
Dining (90)
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Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Novotel Auckland Airport
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Novotel Auckland Airport
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,728)
There are newer reviews for Novotel Auckland Airport
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4,437 results
Traveller rating
2,559
1,473
271
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2,559
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271
82
52
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All reviewsinternational terminalacross the roadauckland airportan early morning flightnew zealandnext morningbuffet breakfastlong flightcomfortable bedconvenient locationarriving lateroom ratebetween flightsrental carwake up callan overnight staystayed one night
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11 - 15 of 4,437 reviews
Reviewed 1 week ago via mobile

A very convenient location for an international flight. Very clean. Restaurant reasonably priced with very tasty food. Rooms modern. Only issues is average customer service at best. Staff not rude just poorly trained.More

Thank Lance L
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 1 week ago

Kia ora Lance, Thanks for coming to stay with us. It's terrific to know that our location suited you perfectly and that you appreciated our restaurant offering. I'm really sorry to read of the service from the team not being that the exceptional levels of...More

Reviewed 1 week ago

We only stayed one night. Staff at reception were excellent and the room was small but we didn't need anything bigger. The room was clean and tidy and we didn't hear a thing all night. We were next to Splendza bar and restaurant which was...More

Thank Ron T
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 1 week ago

Kia ora Ron, So great to have welcomed you - thanks for highlighting the friendly interactions you encountered from the team on arrival. I'm delighted that the room provided all that you needed across the brief stopover. We'd be thrilled to have you come and...More

Reviewed 1 week ago via mobile

My first time utilising the Novotel at Auckland airport. Stayed one night for a very early next day departure and the whole stay was excellent. Quick and professional check-in, room very well appointed with comfortable bed, good amenities and modern decor. Did not use the...More

Thank Oharn
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 1 week ago

Kia ora, Thanks for choosing Our Place. It's so great to read of what a wonderful first stay you had. I appreciate you highlighting the way in which the team made your arrival such a breeze and I'm thrilled that you enjoyed your room, loving...More

Reviewed 1 week ago

After arriving back in the 09 from a 4 day holiday in Fiji, and making it through customs; albeit a nervous experience. Nat and I wandered across to the Novotel, which has irreversibly ruined all other future experiences for us. We were given a top...More

Thank phatnesian
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 1 week ago

Kia ora, It was our great pleasure to welcome you to Our Place as you headed home from your getaway to the Islands - I was delighted too to meet with you on departure. Thanks for sharing how much you loved the stopover with us,...More

Reviewed 1 week ago via mobile

Wow this hotel is something special. I had two very different experiences. I have both very positive and also a very negative review let’s start with positive shall we.😊 The food at the restaurant is to die for, I ordered downstairs at the restaurant &...More

Thank 625jaydenp
Response from Novotel A, Guest Relations Manager at Novotel Auckland AirportResponded 1 week ago

Kia ora Jayden, Thank you so much for taking your time to share this review. I too will start with the positive - I'm really thrilled to know that you had such a wonderful dining experience. Our Chef will be so chuffed to learn that...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$171 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$171 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (768)
Room & Suite (504)
Dining (90)
Amenities (35)
Business Centre & Event Rooms (2)
Questions & Answers
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Ani R
19 June 2018|
Answer
Response from Khalaf K | Reviewed this property |
Yes. The hotel has slots for free parking. However l never used it. You may ask the hotel or check their website. Good luck.
0
Votes
jand8595
11 May 2018|
AnswerShow all 6 answers
Response from Novotel A | Property representative |
Kia ora, Thanks for your query - we're pleased to offer day use rooms with a variety of timing options from 3 through 12 hours between 6am and 6pm. If you'd like to confirm the details and ultimately place a booking please... More
0
Votes
dooda_11
21 March 2018|
AnswerShow all 4 answers
Response from Novotel A | Property representative |
Kia ora, Thanks for your question - if you're stopping over on a weekday our buffet runs until 10:30am. On the weekends this extends until 11am. If this timing doesn't suit you so well we're pleased to offer several a la... More
0
Votes
Room Tips
"The best way to do a lay over / stop over in Auckland if you're just wanting to kick up over night and..."
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"Ask for a room overlooking the tarmac so you can watch the planes."
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"Be cautious of you book a Pre Paid room for double dipping by the hotel accounts department"
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"rooms in top floors are usually quieter"
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