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Novotel Auckland Airport

NovotelUS$159*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel Auckland Airport
Novotel Auckland Airport
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4,179 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Auckland Airport
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Showing 3,933: English reviews
Hendersonville, North Carolina
Reviewed 21 October 2015

Despite being located at the airport, the rooms were quiet. The exercise room was large and well-equipped and breakfast was amazing. Some will find the bath tub a bit hard to access. This is a lovely place to rest and recharge after a long trip.

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Helpful?
Thank ebinde
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thanks so much for your review! We have both indulgence (with our breakfast spread) and workout covered - we're pleased you were able to experience and enjoy both! We hope to see you again if you return to our part of the world. Jonathan Tremain Guest Relations Manager

Gold Coast, Australia
Reviewed 20 October 2015

This is about our 5th time staying here and just love the location next to the airport. So handy when you have an early or late arriving flight. The bar and restaurant is fantastic and the food is amazing. Our boys loved the little kids corner. We will definitely be back.

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Helpful?
Thank Shelton151
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thanks so much for choosing our place again and for your review! We're so pleased the food went down a treat and that the younger travels felt well catered for. We look forward to welcoming you again soon. Jonathan Tremain Guest Relations Manager

New Zealand
Reviewed 20 October 2015

Love the location as it is right at the Auckland Airport. Breakfast was great and we were then able to check our bags in at the airport and then head back for a drink in the hotel before heading through customs.

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Helpful?
Thank PaulGNewZealand
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thank you for your review! We really are right on the doorstep of the terminal! I'm pleased this made the check-in before breakfast option a possibility for you. We look forward to welcoming you back to our place again soon. Jonathan Tremain Guest Relations Manager

Shanghai, China
Reviewed 19 October 2015

Pros: - This hotel is just located in the perfect location, you cross the road from the arrivals in Auckland airport and you can check in. Cons: - Rates are outrageous for the room that it is - Staff depends on the person serves you, some are nice, but some others are rude, in a hotel service and smile should...

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Helpful?
Thank elenaweng
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thanks so much for your review! While I'm delighted that our location was favourable to you I'm really sorry to hear of your experience with some of our staff. I would like to know more about these interactions, as you're right that a smile goes a long way. Please feel free to make contact with me by email (h7485-gr@accor.com) and...

Sydney, New South Wales, Australia
Reviewed 18 October 2015 via mobile

Great facilities in the room, particularly the rainforest shower, make this hotel a joy to stay at - unlike 99% of other Airport Hotels around the wall. Superior room glazing mean noise from outside is not a factor. Closer to the international terminal than the car park (see photo) make this the perfect airport stay - I actually enjoyed it...

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Thank Albywon
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thank you for your review! What a delight to read that you found a stay at our place a "refreshing" experience. You're very welcome anytime! Jonathan Tremain Guest Relations Manager

Reviewed 17 October 2015 via mobile

This is the second time we have stayed here in order to catch an early morning flight - the perfect arrangement. The hotel accommodation is excellent, their staff polite and helpful and the restaurant service and food quality also very very good.

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1Thank Bunkshyde
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thank you for your review! Wonderful to know that your stays have been positive experiences overall. We certainly look forward to welcoming you again soon! Jonathan Tremain Guest Relations Manager

Reviewed 17 October 2015

This is my 3rd stay at Novotel Auckland. It is the perfect place to settle prior to hopping on a 14 hour flight. The rooms are scenic, and amazingly quiet. Honestly, despite being situated next to a runway (which offers fantastic views of the runways if the blackout shades aren't pulled), it is one of the most quiet, soundless hotel...

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Helpful?
Thank Holden236
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thank you for your review - great to welcome you back! I'm delighted that the quietness of our rooms is a stand out feature of your stays (and that you love the views) Thanks for sharing your travel tip - we'd hate to neglect anyone from an experience in first class but we'd be very pleased to welcome them to...

Havelock North, New Zealand
Reviewed 15 October 2015

Review collected in partnership with Accorhotels.com
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Thank citbig13
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Dunedin, New Zealand
Reviewed 15 October 2015

I normally try to avoid staying overnight in Auckland and we usually stay in the cheaper hotels but this particular time we decided to splash out and stay in the Novotel and I'm so glad we did. Just a short walk from the domestic terminal, check in was quick and easy and check out even easier. The hotel is modern...

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Helpful?
Thank Holly M
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thank you for your review! I'm so pleased that our location, just those steps from check-in, made such an impression on you. More so, to read that the entire experience was a positive one for you! We delighted you plan to return and look forward to welcoming you. Jonathan Tremain Guest Relations Manager

Reviewed 14 October 2015 via mobile

I stayed here for after arriving on a late flight. It's location, no less than a 90 second walk from the airport is great. The downside is they charge a premium where you can stay at The Langham in downtown Auckland for a similar price. Pros: Modern ammenities Location (I wouldn't recommend if you were staying in Auckland) Clean Cons:...

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Helpful?
Thank Regan J
NovotelAKLAirport, Guest Relations Manager at Novotel Auckland Airport, responded to this review

Thank you for your review! We certainly aim to meet the needs of those arriving and departing from the airport and it's pleasing to know that you choose us for those very reasons. We look forward to welcoming you back to our place again soon. Jonathan Tremain Guest Relations Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $242 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Family Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
33 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors are quieter and more restful.”
PerryB137, 26 May 2017 | Read review
“All rooms are much the same .Higher floors have view of runway.”
NihonBaba, 24 May 2017 | Read review
“High floor runway view is nice.”
davidbH5418KW, 22 May 2017 | Read review
“Ask for a room that overlooks the terminal for a better view”
ronvoyage, 16 May 2017 | Read review
“Ask for the rooms that overlook the airport. The plane watching is great”
PAJ28, 16 May 2017 | Read review
5 of 5
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US$159* /night
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Prices are for 1 room, 2 adults
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