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Novotel Auckland Airport

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Novotel Auckland Airport
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3,915 Reviews from our TripAdvisor Community

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Showing 3,696: English reviews
Cincinnati, Ohio
Reviewed 11 March 2015

Free Wifi in lobby or walk across the street to the airport for 30 minutes of free WiFi. My room was closest to the runway with no noise at all. Restaurant very expensive cheaper alternatives in the airport. Do NOT rely on them for a wake up call. At check-out (5:00am), I asked the desk clerk to cancel our 4:00AM...

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Helpful?
Thank GBBB66
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I'm very sorry to hear about the wake up call, it is strongly recommended for guests to record the time on the registration paper to ensure it is recorded twice. One in our system, and the other on paper. I do apologise if you had to rush through in the morning due to this shortfall....

Dunedin
Reviewed 11 March 2015 via mobile

Really lovely hotel in a fantastic location. Rooms are spacious and modern as well as being nice and quiet. Just a hop skip and a jump to the international terminal and only a short stroll to the domestic terminal. A great place to stay if you are on an early morning flight and will save you money not needing a...

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Helpful?
Thank touchofmagick
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Cost of the transportation is something that many forget, and thank you for sharing the tip online. Hope your hop skip and a jump wasn't too early in the morning and you were able to have a good night's rest with us. Have a great rest of the week, and see you next time! Sunny...

Venice, Florida
Reviewed 11 March 2015

Review collected in partnership with Accorhotels.com
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Thank yvonnemcnamara22
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Manchester, United Kingdom
Reviewed 11 March 2015

We arrived very late to the hotel and stayed for one night. the staff was very friendly and helpful. We were really pleased to stay there and the restaurant was very good as we didn't have time for other place to eat we were very happy to eat in the hotel. the room was very comfortable, big clean, lovely shower...

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Helpful?
Thank Jane M
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Jane, It is certainly less stressful to be closest possible to the airport when you have short connecting flight! Bonus is getting your feet up and rest within five minutes of walking out of the terminal after a long long flight. Thank you for your stay with us, and hope you enjoyed (or enjoying) visit to New Zealand. Have...

London
Reviewed 10 March 2015

Stayed just the one night on route from London to Tahiti. Ideally located for us just across from the terminal building at Auckland Airport. Efficient check-in with plenty of friendly young staff including help to get bags to our room. We had booked a Superior King-size Bedroom which was spacious, quiet and comfortable. We ate in the restaurant just the...

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Helpful?
Thank Pinner Traveller
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hope you had a wonderful time in Tahiti. It would have been a long flight, and I'm glad you had a little break in between with us to get a good rest to fight off the jetlag. Great to see your positive note on our frontline staff, we have few new trainees joined us and with full of energy, they...

Reviewed 10 March 2015

Review collected in partnership with Novotel Hotels
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Thank Laura H
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

South Australia, Australia
Reviewed 10 March 2015

Stayed at the Novotel for one night before an early departure. Room is fitted out with lovely furnishings, quite modern. It isn't a large room, but it is very comfortable and practical. It does include handy touches like an iron that works, which is a godsend compared to some hotels. We ate dinner at the restaurant downstairs, and whilst the...

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Helpful?
Thank jmadl
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Whilst it is great to see the positive feedback on the layout of the room and the comfort, I'm very sorry to hear about your experience at the restaurant. All our managers are actively involved in reading and actioning on feedbacks received and I'm confident that your review will be shared with the team to...

Rotorua
Reviewed 10 March 2015

Review collected in partnership with Accorhotels.com
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Thank alisonsRotorua
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Wanganui
Reviewed 9 March 2015 via mobile

Rates are often high but your paying to be literally a stones throw from the international terminal for those terrible red eye flights! Hotel rooms are fine, quite nice even! Staff were helpful and attentive. There's a reason though I only award 3 stars and not 5 stars. For a new hotel, windows that open would have been nice! My...

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Helpful?
Thank Jevanx
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, I'm very sorry to see your disappointment during your short visit with us, it would be great to hear from you to get some details on the booking, so I can share feedback with the relevant team members who were present at the time. My contact email address is below, if you could please get...

Melbourne, Australia
Reviewed 9 March 2015

Had a very brief overnight stay between flights and was impressed with this hotel. Location just a few steps from the entrance/exit to the terminal is absolutely perfect. Check in was very quick, which is what you want around midnight. Room was very small but comfortable and clean. Bathroom was good with a nice shower. Most importantly good black out...

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Helpful?
Thank crb412
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Great to see you had a good short rest before your next flight, and I'm glad our team was able to assist you with a quick check in. We also have express checkout boxes available in the lobby for our guests to drop room keys in the morning to avoid queuing at the desk. Account...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $240 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
28 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors on the North side have great views.”
 of 5 bubbles Billton, 14 Jan 2017 | Read review
“All rooms air con and quiet”
 of 5 bubbles ChrisJLH, 5 Jan 2017 | Read review
“Stay here for luxury and convenience”
 of 5 bubbles GTHSATX, 2 Jan 2017 | Read review
“Having children we loved our room with a view of the runway.”
 of 5 bubbles 430emmaf, 1 Jan 2017 | Read review
“If you want to see planes, ask for a room with a view of the airport (most probably have that anyway)”
 of 5 bubbles jerryskc, 26 Dec 2016 | Read review
5 of 5
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