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Novotel Auckland Airport

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Novotel Auckland Airport
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3,817 Reviews from our TripAdvisor Community

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Showing 3,612: English reviews
Hamilton, New Zealand
Reviewed 12 January 2015

We have stayed at this hotel numerous times and we find the moment you walk in you get a great experience from the reception staff to the rooms to the dining.The terminal across the driveway is so handy for the early morning flights that we take. Next time will be later flight so we can stay even longer

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Helpful?
Thank Anne M
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Anne, Welcome back, and thank you for sharing this fantastic review again online! Yes please do stay with us longer - there is a winery nearby you can visit and have a little day trip before heading off overseas!. Thank you for your stay, and see you next time. Sunny Goo Rooms Division Manager

Sydney, Australia
Reviewed 12 January 2015

We've stayed at the Novotel on several occasions and it's always very comfortable and clean with friendly staff and good breakfasts. However, I think it's overpriced for what it offers. There isn't a swimming pool, for example. Having said that, airport hotels are often expensive and it is a quality establishment

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Helpful?
1Thank enaidnosnibor
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Great to hear our team was able to deliver consistent service, and that you were able to have a comfortable stay again. I'm sorry that you feel the price may be expensive. However, the high demand of the hotel is reflected on the price, and we recommend our guests to book in advance to save...

London, United Kingdom
Reviewed 11 January 2015

We had booked two rooms prior to our flight to Queenstown and the location of the hotel could not have been better. The style of the hotel is very modern and incredibly efficient with its layout. I thought the rooms were spot on for an overnight stopover, the restaurant was good with helpful staff and the early breakfast before our...

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Helpful?
Thank gordondixon
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Gordon, Thank you for your review, Glad to see that you were able to have a good stopover to get you ready for the next journey, and hope you and your friends enjoyed the trip down to Queenstown, it is truly a magnificent place! Thank you for your stay with us, have a great rest of the week. Sunny...

Canberra, Australia
Reviewed 11 January 2015

Brand new and right next door to the Auckland Terminal. Lovely property with efficient reception staff, excellent air conditioning and lovely showers. All together a property I'd gladly return to in future - look out for Accor's 40% Private sales else you'll be paying full rack-rate for this popular property. The other airport hotels are all beyond reasonable walking distance...

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Helpful?
Thank John W
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review John, Global private sale for our loyalty members are on currently - thank you for sharing the tip for future travellers! it is a sale you do not want to miss. It is a great compliment when guests mention about the age of the property - we are now near four years old and team...

Queensland
Reviewed 11 January 2015

We stayed here overnight. The hotel is literally across the road from the terminal - ideal as we had a 6.45 international flight to catch. The hotel has very tasteful décor. Beds are comfortable - shame it wasn't a longer sleep! The restaurant had beautiful meals and staff were very pleasant. I would not hesitate to stay here again.

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Helpful?
Thank amosi
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review. Despite the short stay you had with us, I'm glad to see you had a comfortable visit, and even had great experience at the restaurant. I hope the extra sleep you had in the morning for staying with us helped a little to prepare you for the next journey ahead. Thank you for your visit,...

Warkworth New Zealand
Reviewed 10 January 2015

The only hotel at the Auckland airport that is accessible via a short walk after a long overseas flight is the Novatel next to the International Terminal. This modern operation has all the features of a four star hotel and is sufficiently soundproof that there is no interruption to a good nights sleep from aircraft noise. The price is moderately...

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Helpful?
Thank Steve H
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Steve, You are absolutely right, after a long haul journey last thing you want is to hop on another transportation to finally have some rest. Walk across the pedestrian crossing and we are right here! Thank you for sharing great feedback on the hotel, and choosing to stay with us. Hope you had a fantastic holiday overseas, and see...

england
Reviewed 10 January 2015

We really liked this hotel they seemed to get everything just right the staff are polite the decor very tasteful and modern and comfortable. The rooms are well thought out and designed to customer needs. The breakfast is very good. The hotel is right on the terminal. It's the little extra things that make guests feel welcome.well done Novotel.

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Helpful?
Thank geminigirlengland
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you so much for your great feedback on the stay. Big well done to every department of the hotel to receive this great compliment! It is far from home, so I hope the stay with us helped you a little to recover in between travels. Weather has been wonderful too so I do hope you had a great time...

Dunedin, New Zealand
Reviewed 9 January 2015

This a great hotel to stay at if you have to overnight between flights. It's located right in front of the international terminal. It's modern, clean and quiet. The rooms are spacious and have good amenities. The linen and towels are good quality. There is food available 24 hrs and the staff are very friendly and helpful.

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Helpful?
Thank Sarah Y
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Sarah, Thank you for your positive review online. We currently have global private sale on to our membership holders to book and save upto 40% on accommodation - if you have set date of business travel, book now and grab a great deal online! Thank you for your stay with us, and see you again soon, Sunny Goo Rooms...

Christchurch, New Zealand
Reviewed 9 January 2015

Imagine a quality hotel about 70 metres from the entrance to the international terminal from which you are due to depart on an early international flight the next day! Someone deserves a medal for putting it there. No worries with taxis, shuttle buses etc - no risk of missing your flight (as long as you set the alarm or ask...

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Helpful?
Thank magic006
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Wonderful review for future travellers to read - stress free stay with comfortable sleep! Thank you for sharing this magical review with us! It is certainly great to join the membership to collect points on your spends. and eventually you can use these points to book - or use it as a voucher! No doubt we will be welcoming you...

Dunedin
Reviewed 9 January 2015

Spent a night at Novotel Auckland Airport before and after a five week holiday to Fiji as us Dunedinites cannot get to Fiji in one day, at this time of the year! This adds another $600 or so to an already expensive trip. Novotel is a very busy hotel with guests coming and going at all hours, and located within...

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Helpful?
Thank flicarose
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Great photo of the hotel! Thank you for sharing this with us and the travellers online. Thank you so much for the compliments all round and sharing detailed information on the services we offer. We thrive on guest feedbacks and I will certainly share this with the team. It would be great start of the week! For the bath, we...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $240 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Family Hotel in Mangere
#1 Business Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Green Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
28 questions
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Questions? Get answers from Novotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the runaway is a bit of a thrill!”
 of 5 bubbles prameshs, 29 Nov 2016 | Read review
“If you're looking for a room with a good runway view, then request one on a high floor but also a lower number.”
 of 5 bubbles ramyon74, 26 Nov 2016 | Read review
“Let them know when you are arriving.”
 of 5 bubbles A7669BBmariac, 18 Nov 2016 | Read review
“For a title extra you can get a runway view but very quiet room”
 of 5 bubbles tripforfun, 5 Nov 2016 | Read review
“Nice rooms overlooking the runways and see aircraft landinsb and taking off No noise in the rooms”
 of 5 bubbles Iansnell, 31 Oct 2016 | Read review
5 of 5
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