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From our arrival we had a great experience. The staff were more than helpful and did their best to make everything perfect. The room was well appointed and comfortable. The very early wake up call was on time and checking out was faultless. Would have...More
I am a frequent traveller and this is the worst hotel I have ever stayed in. The rooms are over-priced, tired and not adequately cleaned (there was soap scum and mould in the shower). I had important work documents to submit by 8am and the...More
When you are visiting New Zealand for the first time you want helpful informative staff at the hotel and they were and put our mind at ease , Where to go etc This is a central location so can get their by walking. The benefit...More
Finding the front door was a mission due to very poor signage. Reception area unremarkable apart from unfortunately strong smell of cooking. Reception staff very pleasant and helpful. Room very nice, 1 single and one queen bed. Beautiful snowy white linen. Large well appointed bathroom...More
Thank Robin D
Response from ShalendP_11, Manager at Auckland Airport Kiwi HotelResponded 2 weeks ago
Dear Robin D
Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff.
Please stay in touch with us and we look forward...More
It's a satisfactory hotel for transit or connection flight. Wc is not that good. Breakfast is poor. Generally clean. Not much to say about it, but you can take the yellow bus from the airport to get there. Don't forget to buy the tickets in...More
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 4 weeks ago
Dear Valued Guest,
Thank you for taking the time to share your experience. We appreciate your feedback, it will assist us in improving our services for future guests. Note to be taken if you have your reservation confirmation than you do not have to purchase...More