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Auckland Airport Kiwi Hotel

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Traveller (74)
Room & Suite (33)
Dining (12)
Overview
  • Excellent6%
  • Very good24%
  • Average28%
  • Poor20%
  • Terrible22%
1 week ago
“Bad experience. Stay away!”
2 weeks ago
“Basic”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Airport Transportation
Bar/Lounge
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (505)
There are newer reviews for Auckland Airport Kiwi Hotel
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71 - 75 of 450 reviews
Reviewed 1 August 2017

Arriving at 1pm I was welcomed warmly and shown to my hotel room. I was only there to catch up sleep after travelling from UK to Dunedin. The room was clean and comfortable bed, near reception but I heard no noise, this may be different...More

Thank salliepea66
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 2 August 2017

Dear salliepea66 It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

Reviewed 21 July 2017

I dont understand why they required my licence to confirm it was me as i paid online with a credit card!If I didnt have a licence what would they do then? Pointed in the general direction of our room, kept us waiting at reception without...More

1  Thank amysnana
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 23 July 2017

Thanks for taking your time and providing feed back. Please note: photo Id and credit card are the requirement for the check-in. which is being advertised while booking the room online. In future please do pay attention while doing reservation. Kind Regards Kiwi Hotel

Reviewed 20 July 2017 via mobile

This hotel is not the glitzy 'Holiday Inn' experience but more down to earth with staff that actually talk to you. Room was clean, tidy and beds extremely comfortable. Reminder call for shuttle bus at 4.30am was much needed.More

Thank mjpbideford
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 21 July 2017

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in...More

Reviewed 17 July 2017 via mobile

Good for an overnight stopover. I would consider staying again but would probably also look to other options. Rooms older but clean. Restaurant was overpriced for what is was - took ages, wasn't tasty and my veges consisted of one floret each of broccoli and...More

1  Thank Beshara S
Response from ShalendP_11, Front Office Manager at Auckland Airport Kiwi HotelResponded 21 July 2017

Dear Valued Guest, Thank you for your feedback on your experience at our onsite Restaurant, we appreciate al constructive comments, giving us a better idea on future improvements. We are extremely disappointed that the service you received fell below both your expectations and our standards....More

Reviewed 14 July 2017

Filthy bedcovers - stains and marks all over them. Shower had black mould all around the edges of it. Room was tried and very basic old facilities. Path from reception to hotel was long, we got soaked and walked past disgusting ashtrays etc. Slept okay...More

1  Thank Sharnyn H
Response from ShalendP_11, Manager at Auckland Airport Kiwi HotelResponded 15 July 2017

Dear Sharnyn, Thank you for your comments about the standard of housekeeping. This is of a major concern to me. You can see by our other reviews that we take great pride in our housekeeping standards – we invest a lot of time in training...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$82 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$82 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (74)
Room & Suite (33)
Dining (12)
Questions & Answers
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Mike C
16 October 2017|
Answer
Response from Arbor253 | Reviewed this property |
We did not use laundry service but i am sure that if you spoke nicely to them, they would organise it for a price!
0
Votes
thepum
27 April 2016|
AnswerShow all 4 answers
Response from Fravett | Reviewed this property |
Not sure if they will make breakfast that early
0
Votes
Room Tips
"Ask for a room to the rear, we had a room at the front and you can hear the shuttle coming and going..."
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"Eat elsewhere"
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"Find another hotel."
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"Choose a family room if you want space - big kitchen and bathroom"
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