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Airport Gateway Hotel

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206 Kirkbride Road Auckland Airport, Mangere, Auckland New Zealand
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Traveller (116)
Room & Suite (54)
Dining (5)

About

#18 of 21 hotels in Mangere
Location
Cleanliness
Service
Value
Situated near the airport, hotel features a free 24-hour airport Yellow Bus service and a restaurant. There is free on-site parking for up to 5 days for travelers flying in or out of Auckland. 1 GB of free WiFi is provided per day, per guest. All rooms are air conditioning, and have a refrigerator and tea and coffee making facilities. Each room has a work desk with WI-Fi internet access. All rooms include cable TV. The restaurant offers international cuisine, and is open for breakfast and dinner. Featuring a pool table and a fireplace, the bar is the perfect place to unwind with a drink.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Free airport transportation
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Shops
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
42Car recommended
Grade: 42 out of 100
14Restaurantswithin 1 km
0Attractionswithin 1 km
657Reviews5Q+A100Room tips
Traveller rating
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Keri K wrote a review May 2021
Sydney, Australia185 contributions14 helpful votes
+1
We were very impressed with this little hotel. Great service from the moment we arrived until the moment we checked out. Our room was very comfortable and the bed was one of the best I have slept in. Felt and looked very clean. Breakfast was delicious and a great variety.
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip: There was plenty of parking available and it is definitely worth checking out.
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Response from Shalend Prasad, General Manager at Airport Gateway Hotel
Responded 30 May 2021
Dear Keza, Thank you for taking the time to share your experience. We’re thrilled that you enjoyed the details of gateway experience, and appreciate you spreading the word about all that we have to offer. We will certainly share your comments with the wider team and we do hope that you will continue to enjoy gateway Hotel Auckland Airport for many years to come. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager
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Kina wrote a review Mar 2021
1 contribution
My bf and I stayed here from the 6 Feb to the 14 Feb, believe me i will never forget the following people Tanika, Angela and Pauline, i love yous so much!! You were all so welcoming, warm and friendly it almost made us feel as if we didn't have a home to go to that's how pleasantly happy we were and it was funny everytime we heard the cleaning happening in the hallway i would come out just to say hi. People don't appreciate how much work it takes and effort put in to change bedsheets, do a room up etc, kudos to you botj beautiful ladies always know we appreciate you both and thank you for making us feel at home Angela and Pauline. Tanika you completely assisted us in everything we needed, i gave feedback to you and you made it a positive thing showing your professionalism and i thank you for this, trust me if it was anyone else i would complain but because it was you at reception, i saw you as a lovely individual just doing her job and i appreciate your hard work also. All you ladies are a blessing to this hotel and only due to you 3 we will always be returning here. We are the couple who had the apples and brownie and the loud girl who always spoke to yous everyday lol! Great service and best stay first visit and no regrets at all, the only regret is we made a stupid decision to go to Kiwi Hotel down the road who were completely appalling, curtains torn, messed up room, everything was old and rusty if you broke anything your bond is gone basically. Thank you for making our stay enjoyable, we will be back but definitely could we get the big room with a kitchen. Thanks heaps ladies and keep up the fantastic work, Kina and Walter will be back soon 😁
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Shalend Prasad, Owner at Airport Gateway Hotel
Responded 13 May 2021
Dear KinaVea, Thank you for taking the time to provide a glowing review online on your recently concluded stay at Airport Gateway Hotel. We are delighted to read that you enjoyed your stay. Also, It is great to see that our some prominent staff were helpful for your travel plans with good quality rooms and facilities. We are happy to hear that we have met your expectations. Look forward to welcome you back on your next trip to Auckland soon. With Regards Management
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Derrick Simanu wrote a review Nov 2020
1 contribution
On the Saturday 26th September 2020. My self, wife, 12 month old daughter, sister and 3 year old nephew stayed at one of your hotels (Airport Gateway Hotel Auckland) . We were disappointed as soon as we arrived for check-in when we had to wait 15 minutes at the reception for someone to turn up. An hour into our stay music was played loudly from our neighbouring rooms and people were drinking from their cars outside our room. This made it difficult for our kids to sleep. While checking up on our daughter, we found a bed bug next to her face! (See attached photo proof of this) The big one looked swollen and full of blood, us believing it was fresh from biting my daughter. While looking for other bedbugs we found two blood spots at the foot of the bed sheets. This is disgusting and very unhygienic. My wife then went to reception to explain our issues and the man on the desk offered us a different room, she didn’t receive any apology. We obviously declined this offer, if one of the rooms has bedbugs it’s likely multiple rooms do as they spread extremely easily (my wife works in a hotel so is aware of how bedbugs spread) Then I went to reception to ask for a refund, and if they could call another hotel to book us in for the night at this stage it was 11.30pm. I still didn’t receive an apology but got told all other hotels were booked. The man kept repeating how they cleaned the rooms everyday and instead for us to be moved into another room which we didn’t want to do. As we packed our things and got ready to leave. We received a call from the reception that they can rebook us for the hotel next door but we had already made the decision to go home. We noticed my sister's room had a paper towel crammed into the door latch hole (so the door can be pushed in while locked) . We think people do this to break into rooms which made us feel even more uncomfortable and uneasy for ourselves if we stayed, and future guests. We are very disappointed with how the situation was dealt with and that we had to cut our holiday short by a few days and drove back home to Rotorua after midnight which was a 3 and a half hour drive with two frustrated kids. When we got home we had to clean our clothes, get our car professionally cleaned to ensure we don’t spread the bugs back home. Which was a hassle and overall a very unpleasant experience. Proof of photos taken and can be attached
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Date of stay: September 2020Trip type: Travelled with family
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Response from Shalend Prasad, General Manager at Airport Gateway Hotel
Responded 14 Dec 2020
Dear Valued Guest, Thank you for your feedback. It is disappointing to hear that our standards were not up to par. We have undertaken a comprehensive training scheme with our staff in regards to customer service and the next time you are at our property there will be noticeable differences. We look forward to welcoming you back in the near future. Regards Hotel Manager
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Louise G wrote a review Nov 2020
Launceston, Australia3 contributions
My husband and I were treated appallingly when we arrived on the evening of our honeymoon. The front desk worker was rude and hostile. We asked for dinner options, and she directed us to the restaurant, only to be told by the restaurant staff that the kitchen was closed. It was like a scene from Fawlty Towers. I would have laughed if I wasn't tired, hungry, and just wanting a decent meal. We had to catch a taxi to the nearest BP petrol station to buy some pies for supper. After minimal sleep, I was reluctant to deal with the front desk staff, but thankfully a young woman at the front desk was friendly,professional and helpful. Apart from one decent staff member, avoid this hotel at all times.
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Date of stay: December 2019Trip type: Travelled as a couple
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Response from Shalend Prasad, General Manager at Airport Gateway Hotel
Responded 14 Dec 2020
Dear Valued Guest, Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Warm Regards, Management Team
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Sharon dennison wrote a review Nov 2020
1 contribution
The location of the hotel is awesome, staying in this hotel was a great experience in terms of everything. Be in comfort, cleanliness, convenience, and customer service. It was a last-minute urgent requirement of ours and this hotel was a blessing in disguise for us. The night staff working at the reception on that day was extremely helpful and pleasant. He welcomes us with a great smile and gave great customer service to be remembered and makes us to choose this hotel again in the future. Will Surely recommend this hotel to our friends & family. Me and my partner were really delighted with the services of the hotel and night staff. We needed some cutlery for our dinner which nyt staff Mr. Dee arranged for us immediately. Special thanks to Dee for delighting us with his great customer support. Cheers!! WellDone.. You got a happy customer...
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Date of stay: October 2020
Location
Service
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Response from Shalend Prasad, General Manager at Airport Gateway Hotel
Responded 14 Dec 2020
Dear Sharry, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm Regards.
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PRICE RANGE
US$46 - US$85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
airport gateway mangere, hotel airport gateway
LOCATION
New ZealandNorth IslandAucklandMangere
NUMBER OF ROOMS
52
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Frequently Asked Questions about Airport Gateway Hotel
What are some of the property amenities at Airport Gateway Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Airport Gateway Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Airport Gateway Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Airport Gateway Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Airport Gateway Hotel?
Conveniently located restaurants include Indian Express, The Strawberry Farm, and Post Office Public House.
Does Airport Gateway Hotel have an airport shuttle?
Yes, Airport Gateway Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Airport Gateway Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Mangere.
Are there any historical sites close to Airport Gateway Hotel?
Many travellers enjoy visiting Howick Historical Village (12.5 km), Parnell (13.7 km), and Eden Garden (10.7 km).
Is Airport Gateway Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.