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Airport Gateway Hotel

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Airport Gateway Hotel
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472 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Hastings, New Zealand
Reviewed 25 August 2015

Stayed here as a stopover between flights. The reason we chose this location was because we saw it advertised as a grab a deal on the internet and wanted somewhere to stay overnight that was reasonable in price but offered good accommodation. This location met both requirements. The only complaint we had was that we found the beds to hard...

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Helpful?
Thank mandy_wallace
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for posting your favorable review on TripAdvisor and for choosing Auckland Gateway Hotel as your preferred accommodations. I am delighted you both enjoyed our hotel location and were able to soak up the atmosphere at your leisure. Having noted your feedback regarding the hard bed, I am very sorry for this inconvenience. Your comments have most...

Reviewed 19 August 2015 via mobile

A nice welcome to a dilapidated motel until we entered the restaurant. Floor manager curt and abrupt. Dining room freezing, and was told no heating would be turned on. A mistake on one order, undercooked potatoes and pumpkin on three others. Fish of the day had an extremely weird lemon sauce. Salad was three days too old. Dining room filled...

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Helpful?
Thank 804haileyr
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our improvement. Providing our guests with the best possible hospitality and service has always been our...

Tauranga, New Zealand
Reviewed 12 August 2015

Good location and easy access to airport the next morning. Clean rooms, and functional, although the hotel is a bit tired. That said I was only staying overnight. Good value, as I got a grab-one deal with free parking.

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1Thank 900dan97
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest Thank you for staying with us and sharing your experience. Thank you for recommending our property on Trip Advisor. We look forward to serving you again. Kind regards Manager

Christchurch, New Zealand
Reviewed 11 August 2015

The hotel is in need of a makeover - peeling wallpaper, hairdryer didn't blow hot air, bathroom dated etc. The bed was okay but the only form of heating was an oil heater that took ages to warm up. The shuttle service to the airport was good.

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1Thank 911deb
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest We would like to thank you for choosing our hotel and sharing such a nice feedback. We are happy that you had a great experience staying with us. We look forward to seeing you again soon. Regards Gateway Hotel

Reviewed 9 August 2015 via mobile

It may be close to the airport and offers a shuttle but its not worth it. The whole place is damp and dingy like something out of a horror film. The staff were all completely unfriendly. We got the room and breakfast package only to find breakfast isn't offered toll 7am. We only stayed because we had an early flight!...

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Helpful?
Thank Stephen B
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest We appreciate your feedback about your recent stay. First of all my due apologies for your uncomfortable stay at our property and your points are noted for improvement and compliance. Hope you will give us another opportunity to serve you. We look forward to seeing you again soon. Kind Regards, Manager

Mangawhai, New Zealand
Reviewed 4 August 2015

We booked here for one night before our early morning flight, as they had the parking deal. Our room was quite tired and shabby, and the ranch slider door did not lock. It did have a security chain, but that may not hold the door if forced. After advising reception of our dissatisfaction, we were given a 'suite'. It looked...

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Thank PatriciaJoy
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our improvement. Our hotel is under the process of renovation and on your next trip please...

Bielefeld, Germany
Reviewed 28 July 2015

We enjoyed our stay, the room was big and clean. The personal was friendly. Free pick up from the airport. WiFi for the first day free. A small supermarket in the near and some restaurants on the left site.

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Helpful?
Thank usercheck2015
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Greetings from Airport Gateway Hotel. At the outset, we would like to thank you for choosing our hotel and taking the time to leave such a nice feedback about the property. We certainly look forward to serve you again soon. Kind Regard, Gateway Hotel

Shanghai
Reviewed 24 July 2015

I booked a night at the Airport Gateway knowing the hotel wasn't too flash which I wasn't too worried about as it was the free parking I wanted for the 5 days I would be away for. When I entered the hotel car park I struggled to find somewhere to park as there are so many cars stacked up in...

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1Thank NZExpat
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Thank you for your feedback from your recent stay with us. We wish to sincerely apologize about the parking issues and please accept our apology for the inconvenience. Gateway hotel has plenty of car parking and our friendly staff always try their best to accommodate guests car. Once again, we appreciate you taking the time to share your...

Reviewed 20 July 2015 via mobile

Being a girl safe environment is my first priority at the time of booking a room in a hotel n I am so glad that I chose this hotel for my two days stay in Auckland. Best services, hospitality and friendly staff. Thanks for making my trip more comfortable n happening :-)

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Thank AppyRP
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest Greetings from Airport Gateway Hotel At the outset, we would like to thank you for choosing our hotel and taking the time to leave such a nice feedback about the property. Your kind words of praise will help us further to strive for higher standards of services. We certainly look forward to serve you again soon. Kind Regard,...

Sydney, Australia
Reviewed 20 July 2015

As an older single traveller this hotel was ideal overnight before an early morning flight - the shuttle to and from the airport was very efficient. It is older style but clean and a comfortable bed. Staff friendly and helpful. Would stay again.

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Thank cruiser35
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest It is wonderful to hear that you enjoyed the hotel facilities, our location & the service you received throughout your stay. It is always a pleasure to hear that our guests have had a wonderful time with the assistance of our Ambassadors. Thank you once again for your feedback & we look forward to welcoming you back to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Airport Gateway Hotel

Address: 206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $139 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Gateway Hotel 3*
Number of rooms: 50
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Also Known As:
Airport Gateway Mangere
Hotel Airport Gateway
Airport Gateway Hotel Auckland/Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Airport Gateway Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 106. Overlooks the pool.”
 of 5 bubbles JocelynMaryFaith, 23 Nov 2016 | Read review
“Motel is quiet”
 of 5 bubbles AndrewH161, 5 Nov 2016 | Read review
“Request a room towards the back of the hotel”
 of 5 bubbles 105Tracey, 16 Oct 2016 | Read review
“Don't stay there.”
 of 5 bubbles ABCCCR, 2 Oct 2016 | Read review
“Great pillows, hard mattress. Go elsewhere to eat - ALL meals. Expect a dirty car if using "park-&-fly".”
 of 5 bubbles kaley2016, 21 Sep 2016 | Read review
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