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Airport Gateway Hotel

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Traveller (61)
Room & Suite (23)
Dining (5)
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Overview
  • Excellent12%
  • Very good20%
  • Average23%
  • Poor14%
  • Terrible31%
1 week ago
“quite bad”
3 weeks ago
“Unlikely to come back. ”
Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
Bar/Lounge
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)
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131 - 135 of 525 reviews
Reviewed 1 March 2016

The service was rude, from the guy doing the airport pickups to the man behind the counter who was just plan arrogant. Our flight was delayed and there was a mix up with our booking but Im so glad of this. When we walked through...More

Thank Kylie6676
Response from airportgh, Manager at Airport Gateway HotelResponded 7 March 2016

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our...More

Reviewed 20 February 2016 via mobile

The accommodation was clean & tidy. The staff were friendly. The wifi worked well but only for one device for 24 hours. The price was also cheap. Although I didn't use it, the swimming pool was filled with algae & leaves. It was the middle...More

Thank antmnz
Response from airportgh, Manager at Airport Gateway HotelResponded 25 February 2016

Dear Guest, Thank you for taking the time to post your review on TripAdvisor and it was our pleasure to welcome you back to the Airport Gateway Hotel. Thank you for your kind compliments in regards to the staff and accommodation. We certainly do like...More

Reviewed 19 February 2016 via mobile

On arrival we waited for 20 mins to check in. Instructions for shuttle were poor. Room was basic with previous soap left in shower. On return from our trip , we phoned for a shuttle. Was told it would be 10 mins. Waited 40. Phoned...More

Thank jennyrK26MW
Response from airportgh, Manager at Airport Gateway HotelResponded 25 February 2016

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our...More

Reviewed 19 February 2016

This motel was a bit rundown looking from the outside but the interior looked as if it had been refurbished. The room we were allocated was a refurbished one. Only small but had all the necessities. Bonus was the attached bar & restaurant. We had...More

Thank bevgay
Response from airportgh, Manager at Airport Gateway HotelResponded 25 February 2016

Dear Guest, Greetings from Gateway Hotel. Thank you for your kind words & taking the time to share your Gateway experience. We are truly delighted that you enjoyed your experience with us. Gateway Hotel strives to provide superior levels of personalised service to all guests;...More

Reviewed 13 February 2016

Was put up here after engine trouble on an Air NZ flight and can't believe it is being supported by Air NZ. Black revolting carpets in the hallways, broken mini-fridge with rotten smelly milk that stunk out the room when opened. Had I not checked...More

Thank Corey R
Response from airportgh, Manager at Airport Gateway HotelResponded 18 February 2016

Dear Guest, Greetings from the Gateway Hotel. We appreciate your feedback about your recent stay. First of all my due apologies for your uncomfortable stay at our property and your points are noted for improvement and compliance. Our hotel is under the process of renovation...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$83 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$83 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (61)
Room & Suite (23)
Dining (5)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
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Mirella899
12 December 2017|
AnswerShow all 7 answers
Response from airportgh | Property representative |
***Free Airport Transfers We have free shuttle transfer service, once you arrive at the airport, please go to the I-Site on the left after exiting customs in the International arrival hall (or baggage carousel area domestic... More
0
Votes
25 August 2017|
AnswerShow all 8 answers
Response from airportgh | Property representative |
***Free Airport Transfers We have free shuttle transfer service, once you arrive at the airport, please go to the I-Site on the left after exiting customs in the International arrival hall (or baggage carousel area domestic... More
0
Votes
JTF622
14 April 2017|
AnswerShow all 2 answers
Response from airportgh | Property representative |
Dear Guest, Yes with one night booking we offer 5 days car park free and after five days charges of $5 per day applies. Regards
0
Votes
Room Tips
"All rooms we have stayed at seem similar, so I think all rooms would be nice."
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"How expensive? I have to select luxury here... How is the reality? Budget style."
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"The family suite was really roomy"
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"Mine was one at the back of the building and, I suspect a renovated one"
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