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Heartland Hotel Auckland Airport

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Heartland Hotel Auckland Airport
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1,094 Reviews from our TripAdvisor Community

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Showing 1,030: English reviews
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Queanbeyan, Australia
Reviewed 3 days ago NEW

Stayed one night at this hotel. The room was large, comfortable and clean. Staff were very welcoming and helpful. There is an outdoor pool and a decent restaurant and bar on site. The hotel provides shuttle bus to the airport which we did not use because we had our own car.

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Helpful?
Thank Leap601
Rockhampton, Australia
Reviewed 3 days ago NEWvia mobile

Nice clean hotel close to the airport with great staff. Room service available with good quality food and only small room service charge. No in-room mini bar. Cot was set up as requested. Limited selection of sky channels , two sport, one movie channel and a few other general sky channels

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Thank 470camm
Tonbridge, United Kingdom
Reviewed 3 days ago NEW

I found the hotel to be clean, comfortable and convenient for the airport with a shuttle bus provided. The reception staff were business like rather than as friendly as in other hotels. The room was a reasonable size with all that was needed. The bathroom was a wet room suitable for disabled guests. The only negative was deliveries being made...

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Thank Supergranbee
Campobasso, Italy
Reviewed 6 days ago NEW

The hotel is fine, close to the airport and enough clean. The menu with fish and chips and the chicken sandwich definitely not a 4 star. The breakfast buffet is quite scary and never seen a poorer buffet. Needs to improve the F&B of this hotel. Also the menus need some cleaning as they were mostly dirty. Personnel nice and...

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Helpful?
Thank Carlo D
Melbourne, Australia
Reviewed 6 days ago NEW

We had booked the Heartland because it is close to the airport and were spending one night prior to setting off on a four week tour. The room was great, staff at reception and in the restaurant were friendly and attentive. Our room, however, had no hangers in the wardrobe. I requested to have a couple so i could hang...

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Thank daydreamer1206
Reviewed 6 days ago NEW

Great room with a separate lounge to watch tv and your cup of tea. Spacious bathroom very well lighted, good bed... Small swimming pool at the entrance . A laundry room at each floor makes it very practical when you just spend a night there .

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Thank Michael E
Reviewed 1 week ago NEW

The room rates vary depending on the season. The shuttle seems to be regular and it is a very short drive from the airport. The driver and front desk attendant were very kind and welcoming. Everyone was very helpful. The rooms are basic but clean. The breakfast is convenient before having to get to the airport to catch an early...

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Helpful?
Thank Lopeti_Fekasoni
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and offering feedback on your recent stay

Westchester, New York
Reviewed 1 week ago via mobile

Hotel #10 of 18 nights across NZ. Overnight to catch flight home. Weighing reviews and nearby options this seemed reasonable for the price and it exceeded expectations. Everyone efficient. Charming shuttle driver Julia! Front desk basic, efficient, granting late check out and a quiet room that was very much so. Not glamorous but functional, clean and comfortable with good mattress...

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Thank jwsmd3
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Your valuable feedback it most appreciated for our team. Your comments will be shared with our team

New York City, New York
Reviewed 1 week ago

The location was the best part of the hotel. Staff were not very helpful and not proactive. Room was OK but some details were overlooked. Room service only delivered half of my breakfast order and the response was almost like they didn't care because they didn't offer to correct it just to reduce the cost of the breakfast. If another...

Review collected in partnership with Scenic Hotel Group
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Helpful?
Thank Kriz19
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and giving feedback on your recent stay. Your comments will be shared with our team and it was disappointing to read your stay was not to your liking. I appreciate you sharing this valuable experience and these points have not gone unnoticed.

Sydney, Australia
Reviewed 3 weeks ago via mobile

Pros: location close to airport. Free car park, super fast internet. Reasonable price. Cons: very tired furniture, stained carpets, chairs. Reception staff polite but not very friendly. No minibar, bathroom needs renovation. Pool needs better maintenance. Checkin Car park spots too narrow and a car parked next to my car dented my car door while opening its door (not directly...

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Helpful?
Thank FrequentTraveller666
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your honest feedback on your recent stay and raising some valuable points to share with our teams

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $170 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#5 Family Hotel in Mangere
#5 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
16 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free airport shuttle service and late check-out up to 12 noon is allowed upon your request.”
 of 5 bubbles 879gh, 4 Jan 2017 | Read review
“Shower and facilities all very good.”
 of 5 bubbles anthonysY4044UT, 25 Dec 2016 | Read review
“Get a room at the front of the hotel”
 of 5 bubbles helenwr2015, 18 Dec 2016 | Read review
“Ask to be at the opposite wing to the Chinese tourists or find another hotel”
 of 5 bubbles basename164_friends, 6 Dec 2016 | Read review
“A good hotel for travellers needing a stopover close to Auckland airport”
 of 5 bubbles Helen638, 17 Nov 2016 | Read review
5 of 5