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Heartland Hotel Auckland Airport

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Heartland Hotel Auckland Airport
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1,116 Reviews from our TripAdvisor Community

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There are newer reviews for Heartland Hotel Auckland Airport
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Showing 1,050: English reviews
Reviewed 10 April 2015

We stayed here overnight when we arrived in NZ and also on our departure to Australia. Both nights we had good service, our room was clean and the rate reasonable. The free shuttle is available at any hour and was a bonus service as our flight was leaving at 6.00am. The room is well equipped with amenities and towels and...

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Helpful?
Thank Lavena P
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your review. It is lovely to hear our hotel accommodated your needs.

Easton, Maryland
Reviewed 7 April 2015

Stayed here a few weeks ago and received lovely service from Kathryn the young lady in reception she was friendly and helpful. Easy and hassle free check in. She was able to help us with our travel and was full of useful information for our trip to south island and provided us with places to stop at. Overall great Service...

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Helpful?
Thank USA86
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for the wonderful feedback for Kathryn. Your comments have been shared with her and they really made her day. Appreciate you taking the time to share your thoughts.

Seattle, Washington
Reviewed 7 April 2015

The hotel is in a warehouse area that was reasonably quiet on the weekend we were there. It is convenient to the airport but would not be my choice as a base to visit Auckland. There are better choices for that purpose. We had a suite that was functional but not luxurious, with a microwave and a small refrigerator. The...

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Helpful?
Thank Richard D
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your review. The hotel is a great option for travellers who would like to stay close to the Airport or on business outside the CBD of Auckland.

Kerikeri, New Zealand
Reviewed 2 April 2015

The hotel staff were friendly and check in was simple. The room was very clean and the beds were great. We had an interlinking room due to picking friends up from AKL very late. Bought 24 hours of internet and Skyped my wife, no problem! Breakfast was more than ample and lots of choice. Would definitely stay here again.

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Helpful?
Thank LucyBest14
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time and reviewing our property. Your comments will be shared with our team

Gore, New Zealand
Reviewed 2 April 2015

Stayed here after being to the Eagles concert, after previously staying here in November this is a good budget hotel to stay at near the airport with free pick up and drop off which is a big plus, the rooms are comfortable and the food alright great for a stopover and only 5 min from airport, better than we expected.

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Thank Paulmatheson
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for review. Your feedback will most definitely be shared with our team

Christchurch, New Zealand
Reviewed 29 March 2015

Airport close by but even though it was, we still got a good nights sleep. Room was modern and spacious but TV channels were a bit lacking as there was no sport channels in room - you had to watch sports in the hotel lobby/bar. I was going to park car here for the one night we were there but...

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Thank Sharon L
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. I need to take the time to clarify about our carparking costs. If you are staying at the hotel, carparking is complimentary. The only time the hotel charges for carparking is once guests depart the hotel and leave the car behind. Rates vary charged depending on time period required. Our Front Office team may have...

Silver City, New Mexico
Reviewed 29 March 2015

We were in room 317 which is very quiet (even has a wall to block hallway noise). It had plenty of space. Check-in/out staff were very helpful. Shuttle drivers were friendly. Hotel is located in industrial park but we took a walkabout before dinner that was pleasant. The Runway restaurant was fine (Angus burger & Caesar salad were our choices)....

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Helpful?
Thank wherenext066
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Your comments are welcomed by our team

Australia
Reviewed 28 March 2015

Property offers a free shuttle. The rooms are spacious and clean and have everything including wireless that you need. The check in Staff are extremely helpful and friendly. The food was ordinary but not bad. Couldn't really fault the hotel or the staff.

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2Thank lyndaann1975
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for taking the time to offer feedback to our team

Kapiti coast
Reviewed 28 March 2015

Two nights in March - Room one was Standard Studio, 2 large beds - soft/firm, excellent linen, plenty of pillows with snugg overcover. Plenty of bedside lamps and a good sized TV/Internet combo which did not dominate the room. No sofa seating although there was a table with sturdy seats. Great curtains to stop sunlight. Aircon was quite enough to...

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Helpful?
Thank Tim B
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. Your comments have been shared with our team

Basingstoke
Reviewed 27 March 2015

Quick check-in by efficient and friendly staff. Had to ask about WiFi after overhearing person next to me have problems with it not being available explained to them. Loved the free shuttle from airport - as the hotel is in the middle of an industrial estate it would be difficult to find otherwise. No spa pool which was advertised as...

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Helpful?
Thank sandieis4
hhaa14, General Manager at Heartland Hotel Auckland Airport, responded to this review

Thank you for your feedback. I have past your comments our to our F&B team to address. The hotel has a spa pool available for guests enjoyment close to the pool.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Within 5 minutes drive of Auckland International and Domestic Airport, Heartland Hotel Auckland Airport offers a convenient, comfortable, clean, affordable and spacious airport stopover accommodation solution for individuals, families or special interest groups. Other great benefits include FREE local phone calls FREE WI-FI FREE airport shuttle pickups and drop offs, friendly and welcoming yet informal kiwi style hospitality. Our property features an outdoor swimming pool and spa, plenty of onsite parking, conference facilities, a breakfast room and a lobby bar serving light meals and refreshments. For a more subtantial food offering there are several eateries within walking distance! ... more   less 

Additional Information about Heartland Hotel Auckland Airport

Address: 14 Airpark Drive, Mangere 2022, New Zealand (Formerly Bella Vista Express Hotel Auckland Airport)
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: $161 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heartland Hotel Auckland Airport 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Ventura Hotel Airport
Ventura Hotel Mangere
Heartland Hotel Auckland Airport Mangere
Hotel Style:
#4 Luxury Hotel in Mangere
#5 Romantic Hotel in Mangere
#5 Family Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Auckland Airport staff and other travellers.
18 questions
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Questions? Get answers from Heartland Hotel Auckland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highest floor away from the motorway”
Drurolnz, 10 Apr 2017 | Read review
“Try for away from motorway if they have such things.”
amr100, 29 Mar 2017 | Read review
“Free airport shuttle service and late check-out up to 12 noon is allowed upon your request.”
879gh, 4 Jan 2017 | Read review
“Shower and facilities all very good.”
anthonysY4044UT, 25 Dec 2016 | Read review
“Get a room at the front of the hotel”
helenwr2015, 18 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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