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Hotel Riu Palace Costa Rica

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Hotel Riu Palace Costa Rica
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3,240 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Costa Rica
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Showing 2,762: English reviews
Reviewed 4 days ago NEWvia mobile

Couldn't fault this hotel, very clean and the staff were fantastic! The hotel managers we're extremely helpful, and enquired if our trip booked with Thompson was taking place, as our rep was off ill! Food and drink we're brilliant, particularly the food in Krystal! The buffet had plenty of choice, only negative, sometimes the food wasn't as hot as I...

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Helpful?
Thank Joanne C
Patterson, California
Reviewed 4 days ago NEW

Just got back from COSTA RICA ! We stayed at the Riu Palace and we got nothing but the best service from beginning to end. we got to the hotel at 9:00 am and our agent had requested early check in but we were not sure they were going to allow us to check in that early since check in...

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Thank marianj741
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

We are staying here as I write this. Beautiful setting. Great service. Immaculate gardens. Best room 5062 ocean view. Huge balcony overlooking the middle of the pool. Pool bar does not smell bad. Pool temperature perfect. Entertainment is great. The staff are very welcoming. Red wine is very good Cabernet Sauvignon. Would highly recommend this place.

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1Thank A TripAdvisor Member
Middlebury, Connecticut
Reviewed 5 days ago NEWvia mobile

There are many positive attributes to this hotel. The location is amazing and the service is excellent. All of the employees are helpful and friendly. The drinks were plentiful and top shelf liqour was provided as long as you ask. Shout out to Allen in the Daiquiri bar and Anthony in the entertainment bar. Both are great bartenders who make...

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1Thank Judy B
Conway, South Carolina, United States
Reviewed 6 days ago NEW

Decided to give Riu a try and even though the Motel was very nice its just not for me. The rooms, staff and grounds were nice but I could do so much more with what it cost to stay there. If you are not a big drinker I don't see it. The food is at best average in my opinion....

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Thank Jimmy M
Colorado Springs, Colorado
Reviewed 6 days ago NEW

Overall, most people would enjoy their stay here. However, they have some unfair policies which will impact us every wanting to stay here again (I'll explain at the end). The pros: >As far as all-inclusive resort food, most places I've stayed are very basic. They put so much work into the presentation, and there were some tasty meals. There were...

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7Thank 5CC5
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Costa Rica, responded to this review

Dear guest, Thank you very much for taking the time to write a detailed comment about your stay at our resort. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for any inconveniences that you may have experienced. Our policy is to make every attempt to please and keep our guests...

Clarksville, Tennessee
Reviewed 6 days ago NEWvia mobile

My husband and I stayed at the RIU Palace for one week. The hotel was beautiful, the staff very friendly and helpful, the food amazing and the drinks plentiful. I would say, this is one of our best vacations.

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1Thank classyblue04
Chesapeake, Virginia
Reviewed 1 week ago

We had stayed at the RIU Guanacaste 7 years ago so we had some idea what to expect. Check in was quick and fast but they try to explain everything in 60 seconds and it was a bit daunting. The resort is very large, the grounds are beautiful, they had just had a hurricane 4 days prior to our arrival,...

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1Thank camper81
birmingham
Reviewed 1 week ago

We recently stayed at this really lovely hotel. The booking in was done quickly and efficiently to say the least. Our room had a separate loo, jack and jill sinks and a jaquzzi bath in the bedroom (would have preferred it to be separate as when the jaquzzi was on you could not hear the tv) and a large walk...

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Thank growolddisgracefully
Hornchurch, United Kingdom
Reviewed 1 week ago

Went from 9th to 23rd October. We were very impressed with this hotel. On arrival a separate area had been set up for all Thompson arrivals (with drinks) and we were in our room in no time. The Thompson rep Kirsty, was very friendly and informative and available most of the day, for 6 days of the week. The room...

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3Thank TheAnthillMob

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Riu Palace Costa Rica

Address: Playa Matapalo, Sardinal, Costa Rica
Region: Costa Rica > Province of Guanacaste > Gulf of Papagayo > Sardinal
Price Range: $392 - $634 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Costa Rica 4*
Number of rooms: 538
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Costa Rica staff and other travellers.
751 questions
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Questions? Get answers from Hotel Riu Palace Costa Rica staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet room 1001 at the end of a short hallway, very private, w/view of a pretty garden area.”
 of 5 bubbles jcdaab, 7 Dec 2016 | Read review
“Ask for a room in the left wing overlooking the forest for great views of the wildlife”
 of 5 bubbles kellyseye_8, 7 Dec 2016 | Read review
“ask for an ocean view room”
 of 5 bubbles RBissell, 7 Dec 2016 | Read review
“ocean view would be the best but little more expensive”
 of 5 bubbles marianj741, 6 Dec 2016 | Read review
“Stay away from the stage! It's very loud at night. Although you will hear it no matter where you stay.”
 of 5 bubbles 5CC5, 4 Dec 2016 | Read review
5 of 5
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