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Grand Bahia Principe El Portillo

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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5,807 Reviews from our TripAdvisor Community

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Showing 2,806: English reviews
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Halifax, Canada
Reviewed yesterday NEW

My wife and i and two sisters and brothers in law traveled here April 23 to 30th. The resort was spotless.food was excellent add the staff could not have been better. the rooms were extremly nice , we upgraded to the junior suites building 11 second and third floors . Unfortanatly we had a lot of rain, which is no...

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Helpful?
1Thank mauricetpower
Voorhees, New Jersey
Reviewed 3 days ago NEW

Normally when we vacation in the DR we go to Punta Cana, however this trip my wife suggested we go to the Samana/Las Terrenas area. I was hesitant at first because I am used to the resorts in Punta Cana because we live here in the Capital. From the moment we arrived, actually before we arrived on the drive in...

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Helpful?
2Thank floyd1976
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve...

Reviewed 3 days ago NEWvia mobile

Spent a great week. Great beach quiet Lots of snorkelling Great food at all buffets, really great Great food at à la carte, but terrible service. We even left a dinner before our main plate one night after 2 hours of waiting and finished of at the buffet . Nice and clean rooms. Not to big resort just the right...

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Helpful?
1Thank Macdar
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are greatly appreciating your comments. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again to the Gran Bahia Principe El Portillo and to thank them in person. Contact us at our email address info.elportillo@bahia-principe.com. Greetings from El Portillo. Braulio Vasquez Grand Bahia Principe El Portillo

Fort Erie, Canada
Reviewed 4 days ago NEW

I loved the location of this resort. The beach was so beautiful and I really enjoyed watching the Kite Surfers ( I think thats what its called lol). The restaurants where amazing. So many food choices and a vegetarian section which for me could only be improved by making the food vegan. I eat a vegan diet but to allow...

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Helpful?
Thank tracysW4071KD
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your nice words about your recent stay at Gran Bahía Príncipe El Portillo. We are really glad that you have enjoyed our hotel, food and service. We hope to welcome you back again next time to make your holiday once again a memorable vacation!!! For any enquiry, please do not hesitate to reach...

Newport News, Virginia
Reviewed 4 days ago NEWvia mobile

Second time going to this beautiful resort loved it I recommend this resort for rest and relaxation. Pure heaven on earth. This resort is not for alot of night life they have a few shows. Must go so El limon waterfall simply gorgeous.

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Helpful?
Thank tinabbutler
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear guest, On behalf of our General Manager and all Team Members at Gran Bahia Principe El Portillo we thank you for you valuable comments and we hope to have the pleasure of welcoming you again in the near future. Please, do not hesitate to contact us info.elportillo@bahia-principe.com for your next visit. Yours respectfully, Braulio Vasquez Grand Bahia Principe El...

Norfolk, Virginia
Reviewed 5 days ago NEWvia mobile

Had an amazing 2 week stay may 6 to 21. Beach: Beautiful!  So many fish and water so calm and clear.  Love all the palm trees that line the beach and mountains you can see off to the distance.  We went for a walk down the beach to the left toward town everyday. So pretty.  There is a guy a...

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Helpful?
6Thank jszcz002
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for taking your time to write this detailed review for your recent stay at Grand Bahia Principe El Portillo We are really glad that you have enjoyed your stay with us, specially our services. We work every day to satisfy our guest needs and to make their stay a memorable holiday and we are...

Reviewed 5 days ago NEWvia mobile

everything you need in one place. we only left to shop in the small town taxi are right out side main gate only 20 dollars round trip or try to bargain down to 15. I thought some of the excursions were a bit pricey but if it just relaxation you want can beat it. there is a restaurant right by...

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Helpful?
1Thank Luis M
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for taking your time to write this nice review about our hotel! We are really happy that you have enjoy your holiday in El Portillo and at Grand Bahia Principe El Portillo. We are really glad to see that you have enjoyed every minute with us, we work hard to succeed our guest needs...

Montreal, Canada
Reviewed 1 week ago NEW

Nice place, very clean and very relaxing. We have tried 3 A la carte restaurant. The best of the best being Orquidea with top class food and service. Just fantastic! Buffet very good at dinner and at lunch with great seating areas outside very relaxing. Staff is very friendly and nice. Staff at reception / Lobby are just always smiling...

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Helpful?
4Thank Joson
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially our services and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services. We are very proud to...

Toronto, Canada
Reviewed 1 week ago

This is the second time at this resort, and I liked it again. The beach is by far the big draw at this place. It is spectacular, sandy, calm, and warm. The rest of the place is very nice, and kept spotlessly. I constantly saw staff members cleaning one thing or another. The was one thing that was not what...

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Helpful?
2Thank Donna F
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our staff. We deeply regret to learn that your expectations as a Privilege member, be sure that we will send your comments to the head of the Privilege Club. Please do not hesitate on contacting us in...

Shallow Lake
Reviewed 1 week ago

It was amazing the staff was perfect everything was pottsy style I loved it so people book now pottsy has landed there next year again 5 star in pottsy eyes singer dancer and king I love all you dj pottsy on fire in the house of the Dominican Republic

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Helpful?
Thank John P
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Please allow us to reassure that we are extremely proud to know that you had a fantastic time with us. It is a pleasure for all of us to hear that we were able to fulfill your expectations. Thank you for your comments and looking forward to welcome you next year in our Grand Bahia Principe El Portillo!...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $180 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#3 On the Beach Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
892 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building# 11 was excellent , nice and quiet,everyting is within a 4 minute walk”
mauricetpower, 27 May 2017 | Read review
“choose something close to the lobby”
floyd1976, 25 May 2017 | Read review
“The rooms where amazing we had a Jr suit rain shower and hot tub with jets pottsy landed in the disco”
3gshepherds, 17 May 2017 | Read review
“Ask for a quiet room away from the entertainment”
793marianb, 9 May 2017 | Read review
“Upgrade to luxury accommodations”
Lorena-and-Stan, 4 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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