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Grand Bahia Principe El Portillo

Certificate of Excellence
27/06/2017 28/06/2017
1 room 2 adults 0 children
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5,793 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe El Portillo
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Showing 2,799: English reviews
Staten Island, New York
Reviewed 10 December 2013

Very nice place. Rooms are very clean. Compare to other places where rooms are smelly. And food is delicious many choices to chose from. Didn't like the restaurant (sea food). Overall our stay was unforgettable.

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Helpful?
2Thank msr238
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We greatly appreciate that you have chosen our Grand Bahia Principe El Portillo as your holiday destination. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction. Bahia Principe Hotels & Resorts for your summer holidays in Samana Kisha Rodríguez Then Grand Bahia Principe El Portillo

Prague, Czech Republic
Reviewed 8 December 2013

Overall Very clean, well kept resort with good food/drink, nice people and great beach. Please read bellow more details about rooms, beach, food-drink and other stuff, thanks for helpful votes :) Check-in/reception Check in was one of very few problems, there was some mess to assign us a room (pre-booked via travel agency). Furthermore, we had to wait strictly to...

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Helpful?
5Thank Skopik
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your kind opinion about our hotel, we really appreciate it because it helps us to learn about our guest needs and satisfy them. We are really so happy that you have enjoyed your stay in our hotel and our beautiful beach we hope to welcome you once again in Grand Bahia Principe El...

Vancouver, Canada
Reviewed 8 December 2013

This was our first trip to Samana in the Dominican Republic, last two weeks of November 2013.(86-90 degrees every day)We usually go to Hawaii as we live on the Pacific, but I must say my eyes were opened wide with the natural beauty that exists in Samana.(extremely beautiful place)The resort is lush green with palm trees galore, if you want...

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Helpful?
3Thank Alex M
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take...

Reviewed 7 December 2013

This hotel really does have a lovely location. The beach is isolated and stunning. I would also say that the main pool has been thoughtfully and attractively located. The buffet food is OK. We have been to iberostar all-inclusive hotels before (in Jamaica and the D.R) and the food there was of a higher quality and more varied when it...

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Helpful?
2Thank TuckerFamily
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome...

Sudbury, ON
Reviewed 5 December 2013

We have been to the Dominican several times now, but it was our first trip to the Samana area. After this vacation, it is easy to say it won't be our last trip to the area. Overall the resort was exactly what we were looking for. I won't repeat what a lot of the other reviews have already said, but...

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Helpful?
8Thank hsr28
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly, we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We greatly appreciate your comments about facilities, services, grounds and the friendliness of our staff; Comments such as like yours are what motivate us as a team every day to...

Reviewed 5 December 2013

Buffett was great, theme nights were awesome. The ala cart restaurants were exceptional. Staff were great, never had a problem with anything really. The disco was rockin, no matter what they played it was a good time. Would go back in a heart beat

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Helpful?
4Thank Biggis85
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your nice words about your recent stay at Gran Bahía Príncipe El Portillo. We are really glad that you have enjoyed our hotel, food and service. We hope to welcome you back again next time to make your holiday once again a memorable vacation!!! Bahia Principe Hotels & Resorts, a 5 star experience...

Merrimack, New Hampshire
Reviewed 4 December 2013

Enjoyed my stay... I will be back. Excellent value !!! Country is beautiful. People are very nice... The food and drinks were great. I recommend seeing Limon waterfalls... Make sure you fly into an airport close by...

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Helpful?
2Thank Andrew W
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahía Príncipe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome...

Mooretown
Reviewed 3 December 2013

We stayed here from Nov.11-18, 2013.The resort is very clean, and rooms are large and comfortable. The staff has limited English but are very friendly and are willing to help with anything needed. The beach is great. We never had a problem getting beach chairs. The beach has lots of shade for those who want to get out of the...

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Helpful?
3Thank sunlover5152
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guests, We are very happy to hear that you have found Grand Bahia Principe El Portillo a wonderful hotel and that the assigned rooms were suitable for you and your family. Thank you for your review about the hotel. Your experience is especially valuable for us, as you can give us feedback along the time. We work every day...

Portland, Oregon
Reviewed 3 December 2013

We spent 7 days in this resort (followed by 4 days in Cabarete) and we enjoyed it greatly. The staff is very efficient and pleasant. The buffets (including the non stop snack bar buffet) are good and varied (especially considering the price of the resort which I found to be very reasonable). This is a spacious resort, with two pools...

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Helpful?
1Thank shareinfo21
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your kind opinion about our hotel, we really appreciate it because it helps us to learn about our guest needs and satisfy them. We are really so happy that you have enjoyed your stay in our hotel and our beautiful beach we hope to welcome you once again in Grand Bahia Principe El...

England
Reviewed 29 November 2013

What a fantastic hotel! And with a stunning natural beach that runs runs for miles in either direction. The resort was amazing, the facilities, the food, the drinks, and the ever smiling cheerful staff always ready to help. There was a buffet and 4 different ala-carte restaurants that we could choose from during the course of our stay, and all...

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Helpful?
4Thank EasyBob
Customer Servic... B, Jefe Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is a real pleasure to us to get your comment. You can be sure that there is no biggest reward for us than to get a message like yours knowing you are really blissful with the product of our effort to do everything to make your daughter wedding dream reality. We are glad that you have enjoyed...

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27/06/2017 28/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 8 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $180 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 606
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
883 questions
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Brooklyn, New York

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms where amazing we had a Jr suit rain shower and hot tub with jets pottsy landed in the disco”
3gshepherds, 17 May 2017 | Read review
“Ask for a quiet room away from the entertainment”
793marianb, 9 May 2017 | Read review
“Upgrade to luxury accommodations”
Lorena-and-Stan, 4 May 2017 | Read review
“You want a room near the lobby.”
lindacB4717FJ, 2 May 2017 | Read review
“Go with the Jr. Suite, it is well worth the extra few dollars.”
797waynep, 1 May 2017 | Read review
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