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Grand Bahia Principe El Portillo

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Grand Bahia Principe El Portillo
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5,557 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe El Portillo
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Showing 2,686: English reviews
Sturgeon Falls, ON
Reviewed 2 weeks ago

Stayed at the el Portillo from January 17- 24. Arrived in the evening. Check in was quick & easy. We had booked a Superior Junior Suite & were promptly taken to our room in building 26. Had issues with the AC so we called & within minutes someone was there (patio door hadn't been closed properly). Beautiful large room &...

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8Thank yellowboot
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guests, Thank you for your comments about your relaxing holiday in Grand Bahía Príncipe El Portillo. It is great to hear that you have enjoyed your stay and that you are willing to visit us again. Bahia Principe Hotels & Resorts, your best hotel in Samana Best Regards, Licelot Vicioso Grand Bahia Principe El Portilloi

Ashford, United Kingdom
Reviewed 2 weeks ago via mobile

I would say this hotel covers what most people are looking for on holiday. It is a big hotel and the Bahia group found a really nice location with miles of palm backed sand that is protected from the big waves by a coral reef. So when there isn't too much wind snorkeling can be a fun option. Unlike Puerta...

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8Thank Pedroofpobla
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, On behalf of the entire Grand Bahia El Portillo team I would like to take this opportunity to thank you for the reviews regarding your stay at our hotel. We are very happy to hear that you had a wonderful time, in which you enjoyed our beautiful beach and the good service offered by our staff, specially the...

Guelph, Canada
Reviewed 2 weeks ago

My wife and I vacation an average of twice a year including all over the Caribbean, Mexico, Fiji and Australia. We were looking to find a new destination with a great beach and we were not disappointed with our choice of Grand Bahia Principe El Portillo. We have been fortunate to witness first hand several of the top ranked beaches...

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13Thank Danno27
Customer Servic... B, Social Media coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for choosing Grand Bahia Principe El Portillo for your recent stay, we are delighted that you have spent your vacation with us. On behalf of the entire team, I would like to thank you for your positive comments regarding our wonderful beach, our staff, food and service, your review could be very helpful for our future...

Manitoba, Canada
Reviewed 2 weeks ago

We stayed at the Grand Bahia Principe El Portillo January 17 through the 24th and then stayed at Viva Wyndham Samana January 24 through the 31st. VWS is located mid way between the Samana airport and (EP). This resort has 608 rooms so about 1200 adults plus children when full. The resort is located in a glorious setting with little...

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8Thank bluebomber
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guests, We are very happy to hear that you have found Gran Bahia Principe El Portillo a wonderful hotel and that the assigned rooms were suitable for you and your family. Thank you for your review about the hotel. Your experience is specially valuable for us, as you can give us feed back along the time. We hope to...

Guelph, Canada
Reviewed 2 weeks ago

My husband, 7 year old son and I just returned from a wonderful week at El Portillo. After a tough bus ride (45 minutes through coastal mountains with stunning views but enough twists and turns to have you praying you don't throw-up if you're like me and suffer from motion sickness), we arrived at the beautiful, lush resort. We received...

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9Thank Ashley G
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We appreciate the time you invested in writing a review of your recent stay and on behalf of the Grand Bahia Principe El Portillo .we would like to express our gratitude for the kind words you have submitted about us also we would like to sincerely thank you for acknowledging so many positive elements experienced during your vacations....

Reviewed 2 weeks ago via mobile

We stayed here from 8th till 22nd January and the weather at the start of the holiday wasn't great but it was warmer than England! and it got better. We had a junior suite in block 26 and it was great, spacious, beautiful bathroom, enormous bed and a very private balcony. The room was kept spotlessly clean every day and...

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6Thank Whistoner
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for trusting to Grand Bahia Principe El Portillo, such as special moment as it is your holidays. We feel so happy to read that you have enjoyed so much your stay among us. It is nice for us to realize when our guests have had a good time. At the same time we thank you for...

Fonthill, Canada
Reviewed 2 weeks ago

We stayed last week Jan 24th to Jan 31st resort was very clean, food was great, beach is beautiful, kid friendly (although lacking decent night entertainment) The a la carte were fantastic.. Drive from airport was resort was even beautiful. My dislikes: We booked 4 months in advanced for a group trip (10 of us) We were placed in the...

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2Thank AmyTDawg
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all thank you very much for staying in the Grand Bahia Principe El Portillo and taking the time to write your positive impressions and your suggestions, to improve the service we are offering. The comments and suggestions we receive from our guests are very important to maintain the quality and service in our hotel. We hope...

Toronto Canada
Reviewed 2 weeks ago

I was a little hesitant to book this resort , with the mixed reviews, but went with an open mind and with no great expectations . There was no WOW factor when we arrived , but the place looked fairly decent , nice and clean , figured we would just make the best of it . I have been close...

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4Thank ScarboroughChris
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First and foremost, thank you for posting a review of your stay with us in our TripAdvisor community. We appreciate all of our guests’ opinions as it allows us to develop further our skills, and most importantly learn from and of our profession. We work every day to satisfy our guest needs and we are really happy to...

Toronto, Canada
Reviewed 2 weeks ago

We got back last week from a one week stay and were totally satisfied. In no particular order: Transfer from Samana El Catey airport was about 40 minutes through beautiful mountains and vistas. Check-in was quick and efficient as was check-out. As soon as we got off the bus we were greeted by dancers and staff with moist towels and...

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6Thank Riser
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking the time to communicate the impressions of your vacation with our Tripadvisor community. It is clear that our customers are the most important, naturally so are their comments. At the Gran Bahia Principe El Portillo we have a commitment to provide quality service beyond our guests’ expectations, and it is...

Fergus, Canada
Reviewed 3 weeks ago

We just returned last night from the Grand Bahia El Portillo Samana. Absolutely wonderful experience. The resort is located about 45 min from the Samana airport and an incredibly scenic drive. Samana airport is very small, which is a bonus as you are in and out rather quickly...well if you get all the paperwork completed.(4 different items if you have...

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15Thank Kim M
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a detailed review of your recent stay at Gran Bahía Príncipe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services: 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe El Portillo

Address: Crta. las Terrenas - El Limon, km 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Region: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range: $202 - $647 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 Spa Hotel in Las Terrenas
#2 On the Beach Hotel in Las Terrenas
#3 Family Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe El Portillo staff and other travellers.
790 questions
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Brooklyn, New York

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Questions? Get answers from Grand Bahia Principe El Portillo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early to request a room near the beach. Request a first floor room if stairs are a problem.”
 of 5 bubbles fhaight, 18 Feb 2017 | Read review
“Building 3 5 or 7 are very central”
 of 5 bubbles JOHNNYOntario, 17 Feb 2017 | Read review
“Some rooms are closer to the beach, some to the kids pool - best thing is to send email to customer service prior to arrival and ask”
 of 5 bubbles amberdragoness, 15 Feb 2017 | Read review
“We were in room 8301 - it was a quiet area and located a few minutes from the beach. stairs to climb but we didn't mind.”
 of 5 bubbles olougkel, 14 Feb 2017 | Read review
“Royal golden is quiet”
 of 5 bubbles sunseekerTanya, 12 Feb 2017 | Read review
5 of 5