We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Reef House Palm Cove - MGallery Collection

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
The Reef House Palm Cove - MGallery Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

645 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reef House Palm Cove - MGallery Collection
See the most recent reviews
Showing 621: English reviews
Port Douglas, Australia
Reviewed 15 September 2015

We stayed at The Reef House to celebrate my partners 40th Birthday and what an amazing time we had - Greeted with an antipasto platter and a bottle of champagne was a beautiful touch and great start to the evening. The property is stunning and all the staff were truly fantastic - We are locals ( that also work in...

 Report
Helpful?
Thank Josephine S
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Hello Josephine, Thank you very much for your review of the Reef House and Spa, we are very please to know you enjoyed your stay with us. Your partners 40th birthday was obviously a big success and once again we are please to have been able to help. Thank you for staying with us and next time please don't hesitate...

Melbourne, Australia
Reviewed 14 September 2015

We did not want to leave. Palm Cove is such a relaxing place and the Reef House fits the location to a T. We have stayed at Palm Cove and other locations but would recommend the Reef House to friends. The staff were lovely, especially Maya, Michael and Veronica. Always attentive and ready with a smile. Thanks again - and...

 Report
Helpful?
Thank Esther_and_Rodney
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Esther_and_ Rod, Thank you so much for your glowing review, we are please to know you were able to relax and unwind during your stay with us, our Colonial Style Beach House ambiance is ideally suited for this. Maya send her regards and mentioning Mr Potter bought a smile to her face. Thank you again, it was a pleasure...

Melbourne, Australia
Reviewed 11 September 2015

 Report
Helpful?
Thank NatalieTravelz
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Melbourne Australia
Reviewed 10 September 2015

What a great palce - Palm Cove is very tranquil and this hotel provides this calmness. We were upgraded to pool suite on our arrival for a 5 day relaxing trip. 2 great pools to use, nice rooms and very functional. Staff very helpful and the daily 'guests' punch hour was super - to sit and chat with other guests...

 Report
Helpful?
Thank rpaino
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear rpaino, Thank you for your lovely review rpaino, we appreciate the nice comments your have shared with fellow Trip Adviser readers. From the photo you have posted you stayed in a Varandah room with over 60m2 of space including the open verandah and small kitchenette. Why not enjoy a coffee, tea or read the newspaper before heading to the...

A TripAdvisor Member
Cairns, Australia
1 review
Reviewed 7 September 2015 via mobile

What a beautiful tranquil place everything you would expect from a one of a kind hotel. The staff are lovely, attentive and professional. You are made to feel special and the little special touches are what makes a stay here memorable. The Brigadiers Bar, honour bar system is great and enjoyed the guest twilight cocktails. The restaurant degustation menu is...

 Report
Helpful?
Thank A TripAdvisor Member
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Trip Adviser Member, Thank you for your kind review, it was nice to read you enjoyed your stay with us. Our Colonial style Beach House is the perfect place for a tranquil getaway or mini break, we really thrilled you enjoyed Brigadiers drinks and our honor bar. These little touches are unique to the Reef House and so many...

Cairns, Australia
Reviewed 7 September 2015

SO , where to start .... 1st it was a surprise for my husband for our first wedding anniversary , i booked a bedroom spa with gastronomic package .... When we arrived they gave us a basic room instead of the one i have booked 3 weeks ago , i had to go back to reception and explain during almost...

 Report
Helpful?
1Thank natacha h
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Natacha h, Thank you for staying with us to celebrate your special occasion, the experiences you have shared are not in keeping with the reputation of the Reef House and I hope you can accept my personal apology for your stay with us. As a fellow hospitality professional I would like to opportunity to discuss your stay in person,...

Sydney, Australia
Reviewed 7 September 2015

My husband and I returned home from a three night stay celebrating our wedding anniversary in Palm Cove yesterday. Firstly, the pros: the staff in general were a delight. Very attentive and accommodating. Breakfast was lovely with views of the ocean. There are also two pools at The Reef House, one of them being saltwater which was lovely. Now the...

 Report
Helpful?
Thank alexricia
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Alexricia, Thank you for taking the time to write your review, I am sorry to read about your stay and I sincerely hope you can accept my apology. We have shared your review with all employees to help ensure we learn from the experiences your have shared. Our Verandah rooms do come in a variety of styles and configurations,...

Port Moresby, Papua New Guinea
Reviewed 7 September 2015

Lovely hotel with very comfortable room, great breakfast included with many healthy options. Centrally located with easy access to the beach, shops and cafes. Our room had a very nice patio with a view of the pool but privacy was limited. Staff was a bit cool, and not as service oriented as I expected, but overall very professional. There is...

 Report
Helpful?
Thank Shirley R
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Shirley R, Thank you for your Trip Adviser review, we thank you for your positive feedback and constructive comments as well. We have recently done upgrades on wifi so we will check the room you stayed in to ensure everything is working correctly, we will also check on the ants you reported. This is the first report in a...

Reviewed 4 September 2015 via mobile

My husband and I just enjoyed the most relaxing 7 nights away. The resort is just beautiful in every way! The rooms are welcoming, cosy and coastal. Perfect to relax in! Our favourite part of each day was waking up to a continental breakfast on the front deck overlooking the ocean! The most beautiful, dreamy setting! Wow! The staff here...

 Report
Helpful?
Thank Trevor L
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear Trevor L, Thank you very much for your glowing review, it was our pleasure to have you stay with us! Sharing a laugh with you at our Brigadier drinks was a great highlight each day and we can not wait to have you stay with us again. Michael, Meggan, Maya and Norm all send their regards and wish you...

Melbourne
Reviewed 2 September 2015

My 60th birthday treat to myself, we were very lucky to have an ocean view room. When at the reef house I spent all my time on the front verandah admiring the amazing view sunrise to sunset. My travelling companion swam every day in the salt water pool enjoying every lap.

 Report
Helpful?
Thank JeanGliddon
Wayne H, General Manager at The Reef House Palm Cove - MGallery Collection, responded to this review

Dear JeanGliddon, Thank you so much for inviting us to your 60th birthday party JeanGliddon ! It is great to read you enjoyed your celebration. The balconies in our rooms are so large and spacious, our ocean view rooms are so close you can hear the sounds of the ocean at night as well. Thanks again JeanGliddon,

341 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (292)
Viewed
Pool/Beach Area (28)
Viewed
Hotel & Grounds (35)
Viewed
Room/Suite (22)
Viewed
Dining (18)
Viewed
View from Room (12)
Viewed
Bathroom (7)
Viewed
Family/Play Areas (1)
Viewed
Other (169)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Room/Suite (26)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (5)
Viewed
Hotel & Grounds (5)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Palm Cove hotels
0.5 km away
Alamanda Palm Cove by Lancemore
0.2 km away
The Reef Retreat Palm Cove
The Reef Retreat Palm Cove
#2 of 12 in Palm Cove
491 reviews
0.0 km away
Sarayi Boutique Hotel
Sarayi Boutique Hotel
#9 of 12 in Palm Cove
287 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Mantra Amphora
Mantra Amphora
#8 of 12 in Palm Cove
862 reviews
0.9 km away
Pullman Palm Cove Sea Temple Resort & Spa
0.2 km away
Peppers Beach Club & Spa
Peppers Beach Club & Spa
#4 of 12 in Palm Cove
1,574 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located just 25 minutes north of Cairns in the secluded Palm Cove, an upscale boutique beachfront experience awaits guests at Reef House Palm Cove - MGallery Collection.The resort offers a warm, personalised service for all guests and together with its comprehensive range of resort facilities, The Reef House is the perfect getaway for couples seeking romantic bliss or simply a holiday in sheer relaxation. ... more   less 

Additional Information about The Reef House Palm Cove - MGallery Collection

Address: 99 Williams Esp, Palm Cove, Queensland 4879, Australia (Formerly Sebel Reef House)
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $208 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reef House Palm Cove - MGallery Collection 5*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Agoda, Priceline, HotelsforEveryone, ACCOR, Hotels.com, Booking.com and Jetsetter so you can book your The Reef House Palm Cove - MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Hotel Style:
#5 Spa Hotel in Palm Cove
#5 On the Beach Hotel in Palm Cove
#6 Luxury Hotel in Palm Cove
#7 Romantic Hotel in Palm Cove
#8 Family Hotel in Palm Cove
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reef House Palm Cove - MGallery Collection staff and other travellers.
5 questions
Ask a question
Rosebud, Australia
Woodside, Australia
over a year ago

See all questions (5)

Questions? Get answers from The Reef House Palm Cove - MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are fabulous, the website shows the full selection in great detail.”
 of 5 bubbles msantoro03, 5 Dec 2016 | Read review
“We liked our room facing the pool. We did not worry about looking at others”
 of 5 bubbles DianeG113, 22 Nov 2016 | Read review
“Make sure you get an upgraded/refurbished room!!”
  • Old clock radio I'd expect in a backpackers...
 of 5 bubbles samanthaa460, 16 Nov 2016 | Read review
“Choose 1 of the 5 sea facing rooms.”
 of 5 bubbles SusieMacSydney, 12 Nov 2016 | Read review
“Not applicable as we did not stay there”
 of 5 bubbles , 11 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay