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Grand Mercure Rockford Esplanade Palm Cove

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278 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Rockford Esplanade Palm Cove
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Showing 264: English reviews
Western Australia
Reviewed 16 September 2012

Stayed at the Grand Mercure for 5 nights, and found it to be a very strange place. We had travelled from Perth via Ayres Rock and it had been a very long day by the time we arrived to check-in. We then found no one at reception and a note saying "back in 10 minutes" then struggled to find a...

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2Thank Balilass
A TripAdvisor Member
Palm Beach, Queensland
Level Contributor
3 reviews
3 hotel reviews
3 helpful votes
Reviewed 29 August 2012

Very Disappointed, location excellent, reception staff excellent, tropical setting with pool excellent, unfortunately, the apartment was dirty and dusty inside and out (balcony), furniture soiled inside and out (balcony), coffee cups badly stained, one with mould. My wife and I will not stay at this property again. The ACCOR experience for us has always been very good, not on this...

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1Thank A TripAdvisor Member
Reviewed 28 August 2012 via mobile

We stayed here for a week in August with our 3 yr old. Never again. The apparent second bedroom was just a frosted glass sliding door. Not very good privacy noise or light for a 3 yr old. Pool was freezing and not great for small children. Location and general features ok but wouldn't stay here again. Staff not very...

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1Thank Joey2402payne
Edmonton, Canada
Reviewed 20 August 2012

We visited Palm Cove on our Honeymoon. The Grand Mercure is wonderfully situated. A very nice property with many restaurants. Since it is an apartment there is no maid service. This was not an issue but it would have been nice to know before we booked. The only drawback was some smelly hallways and a couple of loud parties around...

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1Thank ManitobaMike
Australian
Reviewed 15 August 2012

Summary: • Best pool and surrounds in Palm Cove • Well-equipped and spacious rooms with kitchen, laundry and good sized balcony • Good value for money, but the rooms are tired, grubby and in need of maintenance • Front office staff were indifferent and unfriendly Detail: This place has the best pool in Palm Cove hands down; I’ve checked them...

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1Thank BentonHarper
Melbourne, Australia
Reviewed 3 August 2012

My husband and I stayed for 3 nights in July. This apartment hotel is built around the original trees and landscape giving it a lovely natural feel. The good - nice bright spacious rooms, very quiet and private (we didn't ever hear anyone in the surrounding rooms), great location at the top end of the strip and a number of...

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Thank BecandB
sydney
Reviewed 30 July 2012

We stayed at this property for 6 nights in June 12. We primarily chose this this place for the rate and also the spacious rooms. Checkin was smooth and we were able to drop bags at front of hotel before parking our hire car. Checkin staff member was efficient however as this property is apartment style, there are minimal staff...

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Thank adamazzo
Melbourne, Australia
Reviewed 29 July 2012

I booked well in advance looking forward to a great holiday experience. My room was downgraded by email and I overlooked the email, so I was disappointed by the downgrade from a two bedroom apartment (one room for my friend and one room for myselft) to a one average room. I discovered the the new room was a double bed...

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2Thank toxa2012
Reviewed 19 July 2012

Fact: The Grand Mercure Palm Cove is a resort style hotel in a beautiful setting. The rooms are fairly standard hotel rooms. Ours came with a balcony overlooking the lovely pool area. Very nice. Fact:  We couldn't check in until 2:40pm, 40 mins late. However we did manage a late checkout.  We found our bed doona without a cover! Instead it...

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2Thank Lepoppy
Melbourne
Reviewed 16 July 2012

We stayed in a two bedroom, two bathroom ocean view room. Four adults were very impressed ! The apartment was spacious and comfortable and equipped to suit, The balcony overlooking the palms and the beach, only 50m away was a feature. It faced east getting the morning sun. Much time was spent relaxing here. The beautiful pool and large spa...

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Thank Rob C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Grand Mercure Rockford Esplanade Apartments is situated on the beach at exclusive Palm Cove overlooking the Coral Sea perfectly positioned between two World Heritage sites - the Great Barrier Reef and the Daintree Rainforest. Just 25 minutes north of Cairns International Airport in tropical far North Queensland, the resort features a choice of luxuriously appointed studios, lofts, one, two and three bedroom fully self contained apartments, each with a large private balcony or courtyard. Resort facilities include several beachfront restaurants and cafes, expansive free form lagoon style swimming pool, children's pool, outdoor spa, gymnasium, pilates classes, massage and boutique shopping. ... more   less 

Additional Information about Grand Mercure Rockford Esplanade Palm Cove

Address: Cnr Williams Esp & Veivers Rd, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $133 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Mercure Rockford Esplanade Palm Cove 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Grand Mercure Rockford Esplanade Hotel Palm Cove
Mercure Palm Cove
Mercure Hotel Palm Cove
Hotel Style:
#6 Top resorts Hotel in Palm Cove
#9 On the Beach Hotel in Palm Cove
#10 Luxury Hotel in Palm Cove
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Questions & Answers

Questions? Get answers from Grand Mercure Rockford Esplanade Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front room if you can get one.”
 of 5 bubbles O1838RLkevinl, 2 Nov 2016 | Read review
“A few of the rooms are ocean front (ours was). This makes them really special. Loved watching the sun come up every morning.”
 of 5 bubbles BUBBLES00, 5 Sep 2016 | Read review
“views over the pool the best but a bit of an echo sound 3rd floor, mostly from the toads at night”
 of 5 bubbles leannequin, 1 Sep 2016 | Read review
“We enjoyed the rooms facing the pool. Like the higher floor but all good.”
 of 5 bubbles rpknight, 17 Jul 2016 | Read review
“we were very happy with our room which overlooked the huge pool. It was quiet and on 3rd floor.”
 of 5 bubbles SuzyDimm, 14 Jun 2016 | Read review
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