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Sarayi Boutique Hotel

Expedia.comUS$98*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$153*
US$98*
US$102*
US$153*
US$98*
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Sarayi Boutique Hotel
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308 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Merbein
Reviewed 2 days ago NEW

Large clean quiet rooms. Ample off street parking. Walk across road to beach. Small private courtyard at back of unit. Large balcony area upstairs. Was lovely to sit and chat with friends while enjoying a light refreshment. Roof top pool also available though we didn't use it. Great location.

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Helpful?
Thank Jenn3505
Reviewed 3 weeks ago

An altogether excellent place to stay if you're looking for a hotel close to Cairns, with a beach-front view. The area of Palm Cove is removed enough from Cairns that you don't feel you're just another part of the tourism horde, but sufficiently close that you can drive there in 20 minutes. Great place to stay.

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Helpful?
Thank Jeffrey W
Cecile4879, Public Relations Manager at Sarayi Boutique Hotel, responded to this review

Thank you so much for your kind review Jeffrey. You are right, Palm Cove is a little hidden gem! We hope to welcome you again next time you are in the area! Cecile

Reviewed 4 weeks ago

Paid $99 a night. Spacious room. Doors, corners and ledges really dirty. Windows have no screens and don't lock and the doors squeaked badly. Towels and service every three days. Free Wifi NOT available more than a few minutes consecutively in our three days. No front desk staff after 5 pm to help. Although the view is lovely and The...

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Helpful?
1Thank Jill M
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Dear Jill M. Thank you for your feedback and we apologize for not meeting your expectations. I have taken the cleaning issues to the housekeepers and made sure this was corrected immediately. As per signs in your room, fresh towels and services are also available daily, at no cost, upon request. With the new management team, we are going through...

Cairns Region, Australia
Reviewed 18 April 2017 via mobile

Celebrated our 1 year anniversary after last year having our amazing wedding on the rooftop terrace. Beautiful beachfront room with beautiful balcony looking over the esplanade. Cécile at reception was extremely bubbly and helpful.Truly paradise!!

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1Thank chrisw0987
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Thank you very much for your review Chris! It was lovely welcoming you and your wife. We hope to see you again for your second anniversary and many more to come !

Reviewed 18 April 2017

Great get away, always feel welcome the staff go out of there way to help in anyway they can !!! highly recomened !! Price and location is fantastic close to shops . Rooms are spacious and clean. Parking available

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2Thank Judy C
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Thank you so much for your kind review Judy! Looking forward to welcoming you back soon. Cecile and Team

Reviewed 12 April 2017 via mobile

Great hotel, very clean and comfortable. Location is fantastic, everything you need for a great holiday. Palm cove has many excellent restaurants especially Nu Nu, I recommend the lamb with potato and pork hock side.

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1Thank Chris S
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Hi Chris S. Thank you very much for your lovely review! we hope to welcome you again next time you are in Palm Cove! Cecile

Cairns Region, Australia
Reviewed 27 March 2017

My partner and I needed to stay at Palm Cove for 1 night due to a wedding we were attending at Nu Nu Restaurant. My partner always wanted to see what Sarayi was like for accommodation as it appears quite "swish" from the outside. So we stayed on a Saturday night and were slightly disappointed with the condition of our...

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Helpful?
Thank Stefan B
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Dear Stefan B. We are sorry to hear we have not met your expectations on this occasion but thank you however for your constructive feedback. We are currently refurbishing our main pool area as well as operating a soft refurbishment (mattresses toppers, carpets, pillows etc) in our rooms. We hope to see you again on your next trip to sunny...

Cairns
Reviewed 27 February 2017

Stayed 2 nights here and it was wonderful! Right in the middle of the esplanade and the view from our balcony was great! When we arrived the man in reception was checking in other people but acknowledged us immediately. We requested an upgrade and this was no problem. Smiling, friendly staff and lovely, clean room made this a very enjoyable...

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Helpful?
Thank Robert D
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Thank you so much for your kind review Robert D. The team at Sarayi is looking forward to welcoming you back

Reviewed 18 February 2017 via mobile

Great location just meters from the water with amazing views of the mountains and the pool is just perfect. Got a free room upgrade due to the weather by John who was just outstanding, friendly and knowledgeable. The rising star restaurants staff, services and food was great too. Overall a perfect package what i was looking for in palm cove.

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1Thank Jay M
Cecile4879, Guest Relations Manager at Sarayi Boutique Hotel, responded to this review

Thank you very much for your review Jay M. We are glad to hear that you had a good time and we are looking forward to welcoming you back.

Reviewed 8 February 2017

What puts this hotel part from the others is the staff - they couldn't do enough to make us happy. The rooms aren't the best I've stayed in but are very comfortable and clean and the rates are extremely reasonable. I would defiantly stay there again.

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Helpful?
Thank Belinda H
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Belinda, Thank you for your kind words. We always aim to make our guests' experience as enjoyable as possible. Look forward to you staying with us in the future. Cheers, John

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 

Additional Information about Sarayi Boutique Hotel

Address: 95 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $108 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
Reservation Options:
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from Sarayi Boutique Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sarayi Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose one of the rooms that has a balcony overlooking the beach.”
C3992GFjeffreyw, 1 May 2017 | Read review
“Ask for room upgrade and you should get it.”
580StefanB, 26 Mar 2017 | Read review
“There isn't a lift and the pool in on the roof so if you have trouble climbing stairs ask for a ground floor room”
390belindah, 7 Feb 2017 | Read review
“Studio room is a great size with a seperate kitchen,microwave and lounge for kids”
drab273, 15 Nov 2016 | Read review
“Choose a room with an ocean view”
heatherC233, 7 Oct 2016 | Read review
5 of 5
Expedia.com
US$98* /night
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Ctrip.comUS$102
Orbitz.comUS$98
HotelQuicklyUS$153
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Prices are for 1 room, 2 adults
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