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This is again one of those resorts where each unit is investor owned so it is very important you can see the actual room before you actually book. I stayed one night in one room where the furnishings were very dated and used. The fridge...More
Thank Finian M
Response from Whitsundayterraces, Manager at Whitsunday Terraces ResortResponded 24 December 2017
Thank you for your review and we will pass you feed back onto the owner of the apartment you stayed in.
We travelled from Cairns to Sydney, stopping for 8 nights, and this was the only accommodation that disappointed.
It was the most unwelcoming “welcome letter” I have ever read. Don’t do this. Don’t do that. There was signage everywhere saying the same things.
Response from Whitsundayterraces, Manager at Whitsunday Terraces ResortResponded 22 December 2017
Thank you for your feed back. I am sorry that you found the letter unwelcoming. I will have a look and see what we can do to change it. We hoped the letter would be informative. All the apartments are individually owned and furnished. If...More
I stayed one night at whitsundays terraces resort. The receptionist was ok but nothing overwhelming.
The best of the room is the view, however it is quite noisy when you are on the balcony as you are close to the main road. The location is...More
Response from Whitsundayterraces, Manager at Whitsunday Terraces ResortResponded 12 December 2017
Thank you for your review. The unit you stayed in is a modern bright tiled apartment that is on a car park level which has easy access to your room. Your cleaning issues have been noted and I will pass on your comments...More
This hotel is rundown and dirty. The bathroom was very bad with disintegrating fittings, mould and a large ball of hair (not mine!) on the floor. Underneath the vanity hasn't been cleaned for a long time. There was hair stuck on the tiles in the...More
The balconies and views were just as pictured on the web site except the apartment was massive! Lots of space, really clean and great location (except if you don't like walking up a steep hill, but worth it for the views!) Lovely pool side bar...More
Response from Whitsundayterraces, Reception at Whitsunday Terraces ResortResponded 16 November 2017
Thankyou for your review NandMOB, we really appreciate it. We hope to welcome you back again someday.