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at Waterfront Whitsunday Retreat

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438 Shute Harbour Rd, Airlie Beach, Queensland 4802 Australia
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Traveller (74)
Room & Suite (38)
Pool & Beach (2)

About

#9 of 11 hotels in Airlie Beach
Location
Cleanliness
Service
Value
at Waterfront Whitsunday Retreat sets new standards of luxury award winning couples only boutique accommodation in the Whitsundays. Adjoining Airlie Beach and nestled on Pioneer bay which features pristine turquoise waters surrounded by breathtaking rainforest, guests can expect a high level of privacy coupled with exceptional unobtrusive personalised service. The luxury retreat comprises an exclusive collection of just five, one bedroom balcony spa suites and an incredible top floor Jacuzzi penthouse, with views over Port of Airlie and the Coral Sea. The luxury spa suites feature contemporary inspired interior furnishings that exude style and tropical ambience, natural timber louvers, spacious balcony with corner spa, Brand new king size beds, gourmet galley kitchen and pebbled ensuite bathrooms. The penthouse features a unique four posted king bed, the master bathroom featuring a double person rain shower, generous powder room complete with private balcony overlooking lush rain forest, a gourmet kitchen, black marble bar complete with wine fridge and stainless steel fixtures. Externally the penthouse enjoys an expansive balcony complete with six person Jacuzzi. Redefining intimate levels of service suites are serviced daily whilst the retreat boasts a private sun deck, deep water horizon pool, guest BBQ, lush tropical gardens, a-la-carte in room massage, facial and beauty treatments, unlimited FREE wireless internet, tour booking desk, great barrier reef touring, concierge and personalised limousine transfers. Exuding luxury, romance and tropical ambiance, at Waterfront Whitsunday Retreat offers the travel connoisseur a perfect blend of relaxation, intimacy and personalised service for an unparalleled couples only retreat experience. PLEASE NOTE : For the enjoyment of all guests, Waterfront Whitsunday Retreat 18+ enforces a strict NO NOISE NO PARTY POLICY.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Complimentary instant cofffee
Boating
Diving
Airport transportation
Spa
Parking
Infinity pool
Pool / beach towels
Pool with view
Adult pool
Fence around pool
Complimentary tea
Outdoor dining area
Hiking
Snorkelling
Aerobics offsite
Canoeing offsite
Fishing
Patio
Squash offsite
Tennis court offsite
Walking tours
Taxi service
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Adults only
BBQ facilities
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
Express check-in / check-out
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Housekeeping
Private balcony
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English
177Reviews3Q+A31Room tips
Traveller rating
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Popular mentions
Sandra wrote a review Apr 2021
1 contribution
This property is so falsely advertised. There's nothing 'LUXURY' about it. Where do I start.... ok, no ice trays in the freezer Mouldy and smelly shower Mouldy bathroom floor Toilet looked like it's never been cleaned, black water ring around the bowl. Vanity glass bowl had toothpaste all over it and the mirror was filthy. The rooms aren't made up, came back to find that they'd only folded the towels. One of the bedside lights kept randomly turning on through the night, very annoying. The balcony only had one sun lounge and keep in mind this a a couples retreat. Dust on window coverings and on furniture.... all in all, its the worst place I think I've stayed in. I should have read the reviews but the website looked so good. SO SO BAD p.s wish I'd taken photos.
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Date of stay: April 2021Trip type: Travelled as a couple
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Deltasmelta wrote a review Mar 2021
Sydney, Australia674 contributions191 helpful votes
We choose this hotel as it was the only Childfree option. The pool is lovely but has no shade (and a strange closed off room downstairs which looks a forgotten area and not appealing. There are no cushions on the chairs or lounges so not very comfortable. The outdoor furniture on the balcony had no cushions and so wasn't comfortable. I would probably sway out for two really comfortable lounging chairs and a small table. The room definitely needs an upgrade (we were a bit forgiving of this given the current situation). The rooms are laid out strangely (sofa faces a wall instead of either the TV or the view. I am sure things could be moved around to make more sense. New kitchen with a drawer dishwasher would be great and the bathroom needs an update to include a vanity with space on the top and drawers. A huge plus is the location, which is a very short walk to all the shops and restaurants. I would definitely stay again but hopefully after they update the rooms and common areas.
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Date of stay: March 2021
Rooms
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Sleep Quality
Room Tip: I would not go for a ground floor room as they weren't as private. I would go for one of two...
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Michael R wrote a review Mar 2021
12 contributions11 helpful votes
We looked for a luxury hotel to stay in and after reading the description of this place it seemed to fit what we were looking for. However I might have a different perspective on what “luxury” is but this certainly wasn’t it. Perhaps it was considered luxury in the early 90s. It was a air conditioned room that had a big bed which was what we wanted most so it’s hard to complain but we do feel the images and description are misleading. Few little gripes Empty shampoo bottle left in the shower when we arrived. No a deal breaker but raises questions about how diligent the cleaning process was The outdoor tub was a bit grimy and had hairs left in the base. Again not a major deal breaker just a little gross. The balcony had a lot of dead bugs and clearly jade to been swept in a while. The decor is a bit dated but otherwise fine. The reception is just an office type room on the ground floor. Less of a reception more a admin office. Certainly doesn’t scream “Luxury” as their website would describe. Honestly it was fine it’s was just a bit underwhelming as we were expecting something else. At worst misleading advertising. At best they just have different views on what luxury is.
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Date of stay: March 2021Trip type: Travelled as a couple
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Brett N wrote a review Mar 2021
Greater Melbourne, Australia12 contributions2 helpful votes
+1
Moldy ceiling,air con didn't work,very dated needs a renovation if it is going to charge that amount,balcony was not cleaned,had to ask tea coffee and sugar. would not stay here ever again, bathroom was old, kitchen very old style, curtains were dirty and did not close properly.
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Date of stay: March 2021
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SimoneMooney wrote a review Nov 2020
Mackay, Australia9 contributions1 helpful vote
My husband and i booked for our anniversary weekend and were very disappointed. The room itself is outdated and incredibly small. It smelt of cigarette smoke and was not clean. The was sticky residue all over the kitchen bench and dead insects on the floor. We were not happy and refused to stay. The manager of the resort next door who was looking after the place was very hospitable though and allowed us to cancel and have a room in the resort next door, so thank you very much. But do yourself a favour and book elsewhere
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Date of stay: November 2020Trip type: Travelled as a couple
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PRICE RANGE
US$80 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
waterfront whitsunday retreat airlie beach, waterfront whitsunday retreat hotel
LOCATION
AustraliaQueenslandAirlie Beach
NUMBER OF ROOMS
6
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Frequently Asked Questions about at Waterfront Whitsunday Retreat
Which popular attractions are close to at Waterfront Whitsunday Retreat?
Nearby attractions include Heart Reef (0.2 km), Escape CQ (0.4 km), and Above & Below Photography Gallery (0.2 km).
What are some of the property amenities at at Waterfront Whitsunday Retreat?
Some of the more popular amenities offered include free wifi, a spa, and free parking.
Which room amenities are available at at Waterfront Whitsunday Retreat?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at at Waterfront Whitsunday Retreat?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at at Waterfront Whitsunday Retreat?
Yes, free parking is available to guests.
What are some restaurants close to at Waterfront Whitsunday Retreat?
Conveniently located restaurants include Anchor Bar, La Marina, and The Colonial Palms Restaurant.
Are there opportunities to exercise at at Waterfront Whitsunday Retreat?
Yes, guests have access to an infinity pool during their stay.
Does at Waterfront Whitsunday Retreat have airport transportation?
Yes, at Waterfront Whitsunday Retreat offers airport transportation for guests. We recommend calling ahead to confirm details.
Is at Waterfront Whitsunday Retreat located near the city centre?
Yes, it is 0.5 km away from the centre of Airlie Beach.
Are any cleaning services offered at at Waterfront Whitsunday Retreat?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does at Waterfront Whitsunday Retreat have any great views?
Yes, guests often enjoy the ocean view available here.