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The Sebel Residence Chatswood

273 reviews
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Traveller (65)
Room & Suite (46)
Pool & Beach (5)
Overview
  • Excellent28%
  • Very good48%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“across the road”(30 reviews)
“train station”(31 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
Suites
4.5 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)Write a Review
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All reviewsbedroom apartmentacross the roadtrain stationwestfield shopping centregood sizelarge balconystayed here for a weekinternet accessa king size bedcar parkextra costhotel is situatedfull kitchenshopping optionswashing machinedvd playereasy access
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1 - 5 of 267 reviews
Reviewed 1 week ago via mobile

Worst customer service I've ever received! The manager was rude and aggressive...and not very accomodating with a mix up made by the hotel. The room was below average and so basic. I would never ever come back here again for neither a work stay or...More

Thank Rhoda B
Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 1 week ago

Dear Rhoda B, Thank you for providing us with feedback from your recent stay. It was concerning to note you experienced issues and I sincerely apologise that one of our managers was not practical in assisting you in a helpful manner. I would like to...More

Reviewed 2 weeks ago via mobile

This apartment would be fantastic if you were staying for a few weeks. Laundry, full kitchen and spacious. Easy walk to transport and supermarkets and large shopping malls. Pedestrian strip and restaurants near by. Great Asian food court next door. I was there for an...More

Thank travellinglady73
Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 1 week ago

Dear travellinglady73, We appreciate you taking the time to complete our survey regarding your recent stay. It was lovely to receive your positive ratings. Thank you for your feedback in regards to room service, your feedback allows us to identify areas where we can improve...More

Reviewed 3 weeks ago via mobile

Great location next to train station as I had work at st Leonard's. Rooms was clean and great view of city. It's serviced everyday ! Only issue is - there is not a huge variety of types of food. 99% Asian but there is a...More

Thank Jo M
Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 3 weeks ago

Dear Jo M, Greetings from The Sebel Sydney Chatswood and thank you for submitting your review. We appreciate the positive comments that you have shared regarding our convenient central location as well as beautiful view from our apartments. Regarding your comments of the food choices,...More

Reviewed 4 weeks ago via mobile

We were impressed on arrival of your reception area and elevator, very nice and shiny. Although management was somewhat rude and continued to forget to tell me the little things, eg, to scan your card in the elevator, after I found myself stuck for a...More

Thank Caity B
Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 3 weeks ago

Dear Caity B, Thank you for choosing to stay at The Sebel Sydney Chatswood on your recent stay in Sydney and for taking the time to submit your constructive review. Please accept my sincere apologies for your frustration and disappointment you experienced. I am truly...More

Reviewed 5 November 2017

As an Accor Plus member I typically stay at Accor properties for both business and personal travel when I can. My previous experiences with Sebel properties (mainly Brisbane) have been excellent. My expectations were obviously high. My two room apartment was spacious and clean. It...More

Review collected in partnership with Accorhotels.com
Thank R171LPmichaelf
Response from SebelChatswood, General Manager at The Sebel Residence ChatswoodResponded 3 weeks ago

Dear R171LPmichaelf, Thank you very much for being our loyal Accor member and providing a review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It was pleasing to know...More

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Traveller (65)
Room & Suite (46)
Pool & Beach (5)
Dining (4)
Hotel & Grounds (65)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Bathroom (1)
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Indoor pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$157 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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