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Pelican Waters Golf Resort & Spa

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Pelican Waters Golf Resort & Spa
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434 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Reviewed 14 October 2015

Stayed here using a groupon in Sept '15. Very nice hotel. Room was very spacious with a nice balcony and good kitchenette. Clean and fresh. Block out blinds worked a treat for a sleep in! The pool (both) has sun the whole day, although the 'heated' pool was a little chilly still in Sept. Breakfast was very nice. Happy hour...

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Helpful?
1Thank TARY19
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review of The Sebel Pelican Waters. All of our hotel guests enjoy complimentary access to our onsite gym which is open 24/7. I am sorry that you were not made aware of that by our guest services team. I do hope we shall have the opportunity of welcoming you back to the hotel in the near...

Gold Coast, Australia
Reviewed 11 October 2015 via mobile

Would highly recommend not to stay here we checked out 2 nights early , was very dirty stains on couches mould in bath room the whole room was gritty and dirty disgusting . Fridge did not work, couldn't be any more minimal cutlery and plates etc miss leading information on vouchers given the list goes on totally recommend to stay...

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Helpful?
Thank hornet360
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

I am very sorry that your stay with us at The Sebel Pelical Waters was not as expected. It is always disappointing for us to receive negative feedback as we do strive to maintain very high standards at the property. Your comments have been noted and I thank you for your valuable feedback.

Adelaide
Reviewed 9 October 2015

Stayed for one night here while in the area for work. Really enjoyed every minute of it. The room (we had a spa room) was beautifully appointed and all the staff were amazing. Dinner in the restaurant was really nice and the hot breakfast (cooked to order) was HUGE!!!! ...and I encountered the very best poached eggs I have ever...

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Helpful?
Thank ozvpm_andy
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your review. We look forward to welcoming you back to The Sebel at Pelican Waters again soon!

Brisbane, Australia
Reviewed 5 October 2015

We stayed in this resort for 2 nights for a wedding at the adjacent Golf Club. The room was lovely. A large 2 bedroom apartment overlooking the lake and golf course. The living area was massive and the kitchen was also large. The service at the resort was fine. Unfortunately the room was not really that well maintained and the...

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Helpful?
Thank TonyandGillian
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Hi - I have addressed the issue with the carpets in your apartment with our housekeeping department. We would be delighted to welcome you back to The Sebel at Pelican Waters if you are ever back in Queensland! Thank you for your review.

Brisbane, Australia
Reviewed 30 September 2015

We stayed in a one bedroom apartment and were reasonably happy with the room except overlooking the car park and over the underground car park entrance was a real negative. But the real problem was a wifi service that had a slower speed than dialup. A single web page would take anything up to 10 minutes, or mostly never as...

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Helpful?
2Thank AWBrisbane
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

We are sorry that you had a disappointing experience with the hotel WIFI. Unfortunately our free WIFI can occasionally be affected by stormy weather or high demand within the property. I have passed your kind comments regarding Carla on to her. Thank you for your review.

Brisbane, Australia
Reviewed 30 September 2015

We recently stayed here for a week for our honeymoon and it was lovely. All the staff were great, the facilities were great and lovely views. I would highly recommend. There is a shopping centre and tavern about 5 mins drive, if you need a few things. Close by to attractions such as the Australia Zoo, Underwater World and some...

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Helpful?
Thank Tenielle J
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

We would love to welcome you back to the Sebel Pelican Waters for your anniversary!

Bellbowrie
Reviewed 29 September 2015

My wife and I spent three nights in a one-bedroom apartment overlooking the pool, and with a view of the golf course (first hole anyway). It was spacious and comfortable, with a small kitchen, spa in the bathroom, and a large balcony - ideal for enjoying the view while sharing a bottle of bubbly! There's a shopping centre a few...

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Thank pressdee
-PWGRS_Management01-, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

We hope to see you back at The Sebel Pelican Waters again very soon!

Gold Coast
Reviewed 20 September 2015 via mobile

We really enjoyed our dinner at Cienna Restaurant. We have an Accor card so this makes it excellent value. The food is great especially the scallops. One night we had the barramundi and the 2nd night a steak. All meals were beautiful.

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Helpful?
Thank Sandra W
megan D, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Hi Sandra, Thank you for your lovely review! We are so lucky to have access to amazing fresh produce on the Sunshine Coast and our talented team of Chef's can turn it into something truly spectacular. I'll be sure to pass your kind words on to our entire kitchen team. Look forward to seeing you next time. - PWGR

Brisbane, Australia
Reviewed 19 September 2015

Our room was lovely with two comfy double beds and a balcony overlooking the lake and golf course. We were even able to witness a beautiful wedding from our room! The staff at reception were friendly and willing to assist. We were unfortunate to have a room below another room where the guests decided to party all night but we...

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Helpful?
Thank Jan K
megan D, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Hi Jan, Thank you for your review. We love when guests are able to enjoy looking on at the Beautiful Weddings that take place at the Resort however I am sorry you encountered some noise from the nearby rooms and I trust this was tendered to in a quick manor for you to avoid you further disruption. See you next...

Gold Coast, Australia
Reviewed 14 September 2015

The room overlooked the pool lake and golf course and grounds - the room was clean and tidy with ample of glasses and crockery available. Really enjoyed our stay and would return again for a weekend away. The sound of the many birds in the mornings was fabulous - it was great to sit on the balcony and have a...

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Helpful?
Thank Trish S
megan D, Guest Relations Manager at Pelican Waters Golf Resort & Spa, responded to this review

Thank you for your lovely review Trish! We are thrilled you enjoyed your stay and you were able to relax on your holiday. Look forward to seeing you next time! - PWGR

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pelican Waters Golf Resort & Spa is situated just 90 minutes drive from Brisbane International & Domestic Airports, 40 minutes from Sunshine Coast Airport and only minutes from Sunshine Coast beaches.This 4 star resort provides the perfect getaway retreat with breathtaking views of the heritage listed Glasshouse Mountains, the Greg Norman designed championship Golf Course, Pelican Waters Golf Club and the seaside city of Caloundra and the Pacific Ocean.The hotel boasts excellent facilities for both Business and Leisure travellers with stylish guest rooms and apartments suitable for individuals right through to families staying one night or longer. There are plenty of opportunities to relax by our resort pool & heated lap pool, take a leisurely stroll or just relax with a good book and watch the world roll by. For the more energetic, you can dust off the golf clubs and play a round of 18 holes of golf. For those who want to be pampered, spoil yourself with a treatment at Pelican Waters Resort Day Spa.The Sunshine Coast enjoys a pleasant year round climate with average temperatures of 17 - 28 degrees in summer and 10 - 23 degrees in winter. Our region boasts many diverse, exciting and natural attractions from the popular Australia Zoo, UnderWater World, Big Kart Track and Aussie World to the famous Eumundi Markets, or a simple day of lazing on one of our many beautiful beaches. ... more   less 

Additional Information about Pelican Waters Golf Resort & Spa

Address: 38 Mahogany Dr | Pelican Waters, Caloundra, Queensland 4551, Australia (Formerly Crowne Plaza)
Region: Australia > Queensland > Sunshine Coast > Caloundra
Price Range: $131 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pelican Waters Golf Resort & Spa 4.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Crowne Plaza Pelican Waters Hotel Caloundra
Crowne Plaza Caloundra
Crowne Plaza Hotel Caloundra
Ramada Caloundra
Hotel Style:
#3 Spa Hotel in Caloundra
#5 Luxury Hotel in Caloundra
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Questions & Answers

Here's what travellers have asked, with answers from Pelican Waters Golf Resort & Spa staff and other travellers.
3 questions
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Perth
over a year ago
over a year ago

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Questions? Get answers from Pelican Waters Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spa Suite for couples with fantastic pool view”
 of 5 bubbles AnnVince, 16 Jan 2017 | Read review
“I did not see any good rooms the entire hotel is subrate”
 of 5 bubbles 876kimk, 3 Jan 2017 | Read review
“Rooms on the corners have both bedroom and living room verandas from 4th level up.”
  • dirty lounge arm
  • dirty lounge back
 of 5 bubbles Daveborport, 30 Dec 2016 | Read review
“ask for a room facing the back”
 of 5 bubbles 754leannew, 20 Dec 2016 | Read review
“Get a room facing the lake and golf course.”
 of 5 bubbles rstanden, 6 Dec 2016 | Read review
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