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Where do I start. Carpets were filthy, marks on walls, luckily batteries on tv and air con interchanged so I had one remote at a time. Bed was comfortable to sleep in. Stupidly checked under stained couch cushion. Foodstuffs, wrappers etc. Not cleaned for months...More
1 Thank Paul V
Response from Naveen W, Manager at Quality Inn & Suites KnoxResponded 29 March 2017
Dear Paul V, Thank you for your feedback.
We are very extremely disappointed to hear that your stay was not up to the standard. Please accept my apology on this behalf. We have investigated your complaint and liaise with relevant department supervisors in relation to...More
We stayed in a spa room near the back. There wasn't any road noise at night. This place has plenty of parking even for a trailer. Easy to find on the main road near the bypass. Close to a lot of places.
The room was big, the bed comfortable, large bathroom that appeared clean till I looked up & saw mold above the shower. Also hot water took for ages to come thru. Staff very friendly in reception & the restaurant. Breakfast was nice. Ok for a...More
Expecting an ordinary room, we were greeted with a spa in the bathroom, washing machine, dryer, ironing board and iron in a larger suite.
A comfortable couch was also part of the furniture.
Definitely stay here again. Excellent
This place was filthy. The room smelt like some had been smoking in there, the bathroom ceiling and bath surrounds were moldy, the floor in the kitchen was dirty and sticky, there was a picture covering a massive whole in the wall, the quilt was...More
Response from Naveen W, Manager at Quality Inn & Suites KnoxResponded 14 February 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More
US$93 - US$121 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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