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Best Western Albany Motel & Apartments

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Traveller (69)
Room & Suite (29)
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Overview
  • Excellent24%
  • Very good51%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“balcony room”(11 reviews)
“great location”(40 reviews)
“close walk”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Suites
Wheelchair Access
3 Star Hotel
All hotel details
Offers from Best Western Albany Motel & Apartments
Announcement: FREE WIFI
Offers from Best Western Albany Motel & Apartments
Announcement: FREE WIFI
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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Show reviews that mention
All reviewsbalcony roomgreat locationclose walkthe main streetwithin walking distancelocal eateriesstaff at receptionmini baryork streetserviced dailyground floorwould stay againanzac centrecentral locationbusiness tripfree wifian upgrade
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21 - 25 of 346 reviews
Reviewed 27 December 2017 via mobile

Good room with everything we needed, clean, good friendly service. Reasonable price. Comfortable bed, nice room. Close to the Terrace area which is convenient. Oh, so I need to say more for the review; I don't know, it's a good motel, what else should I...More

Thank PeterfromAus
Response from BWAlbanyMotel, Manager at Best Western Albany Motel & ApartmentsResponded 24 January 2018

Hi PeterfromAus, Thank you for taking some time out to write a review and share your experience. We are thrilled to read that you had such an incredible stay with us. Thanks for mentioning the service received from the team. We are lucky to have...More

Reviewed 25 December 2017

Great location in town and we stayed in a 2 bedroom for 3 nights. It was fine but not exceptional. Relatively bland clean but fully functional. Parking is a bit of a tight squeeze and just walk downhill for 2 blocks and you are hitting...More

Thank Bross24
Response from BWAlbanyMotel, Manager at Best Western Albany Motel & ApartmentsResponded 24 January 2018

Het Bross24, Thanks so much for taking the time out to share your experience. We're pleased to hear that you loved our convenient location, just a short walk into town and other popular attractions in Albany. Thanks once again for the feedback, we hope to...More

Reviewed 19 December 2017

On check-in, the receptionist said she wished she could move me out of room 8. I found out why - room 8 is hidden under the stairs and basically has no natural light (no windows at the back either because the back is underground). It...More

Thank mrdom
Response from BWAlbanyMotel, Manager at Best Western Albany Motel & ApartmentsResponded 24 January 2018

Dear mrdom, Thank you for taking the time to provide your feedback, please be assured that we take all of our customer's feedback into consideration to ensure we correct any areas of concern as identified.  We are so sorry to hear about your experience and...More

Reviewed 19 December 2017

The Best Western in Frederick St, Albany is neatly presented and perfectly located if you're without transport. It was an easy walk to the arts centre, various eateries and the main street. The staff member at reception was very helpful and efficient.

Review collected in partnership with this hotel
Thank 197anneh
Response from BWAlbanyMotel, Manager at Best Western Albany Motel & ApartmentsResponded 24 January 2018

Hey 197anneh, We're delighted to read that you loved our location, we are centrally located being just a short stroll into town. Thank you for the kind feedback, we look forward to welcoming you back again soon.

Reviewed 13 December 2017

Made an online reservation with Tripadvisor. Got to the hotel and reception was closed for the night! Contacted central help desk with posted contact number, after 7 calls and 90 minutes a security company came to open reception to collect keys for our room. At...More

Review collected in partnership with this hotel
Thank Pieter G
Response from BWAlbanyMotel, Manager at Best Western Albany Motel & ApartmentsResponded 19 December 2017

Dear Pieter G, We would like to take this opportunity to apologise about your experience and we can completely understand your frustration. Unfortunately as your booking was made after the reception had closed at 19:00 we were unaware of any bookings that had come through....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$101 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$101 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (69)
Room & Suite (29)
Pool & Beach (1)
Questions & Answers
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Sarah T
19 May 2017|
AnswerShow all 3 answers
Response from K_8Perth | Reviewed this property |
Bathroom and toilet are shared. The two bedrooms are separated.
1
Vote
chiyosan
15 May 2015|
Answer
Response from BWAlbanyMotel | Property representative |
Good Afternoon Thank you for considering Albany Best Western Apartments. The two bedroom apartments have their own designated laundry which includes washer and dryer. The laundry is located in the back carpark of the 3... More
0
Votes
uyiznil
29 January 2015|
AnswerShow all 3 answers
Response from BWAlbanyMotel | Property representative |
Thank you for your enquiry regarding your travels with your one year old son. We are pleased to advise and confirm, we do provide a cot for babies with appropriate bedding. We also have a high chair we can place in the... More
0
Votes
Room Tips
"The junior suite for 2 couples was perfect"
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"Get an upstairs room with harbour views."
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"If no balcony choose another motel"
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"Units 2 or 3 have better parking"
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