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Quality Suites Banksia Gardens Albany

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#3 of 13 Hotels in Albany
Certificate of Excellence
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Quality Suites Banksia Gardens Albany
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Banksia Gardens Albany
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Showing 92: English reviews
Reviewed 4 September 2016

We recently stayed for a weekend in a 2 bedroom suite with friends who were visiting us from SA. All we can say is........WOW, thank you, what a great facility. Bathroom was great (even had a washing machine & dryer, but still had lots of room), Kitchen facilities were amazing, beds were very very comfortable. Staff were very welcoming and...

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Helpful?
Thank ChrisandDes I
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear ChrisandDes Thank you so much for the review and the great feedback. We are so pleased you enjoyed your two bedroom apartment. We have recently refurbished most of our apartments and included washer and dryers as they are so handy when travelling. Thanks again for your feedback and we hope to see you again when you are next in...

Wollongong, Australia
Reviewed 3 September 2016 via mobile

Fully self serviced apartments great kitchen facilities and lounge room. Situated close to Main Street and all tourist spots. Restaurant is first class with first two drinks on the house per couple. Menu and wine list excellent

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Helpful?
Thank James C
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear James, thankyou for your great feedback. We are pleased you had a good stay with us. We hope to see you again soon. Regards Martin

Reviewed 25 August 2016

Not sure how to review this place fairly - the staff are excellent, really helpful and friendly - location is pretty good for getting around, Albany Hwy reasonably close to town but still a taxi if you are enjoying a drink with dinner - it was nice and quiet when I was there..... but the rooms are depressing - very...

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2Thank Nick B
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Nick, Thank you for your feedback. I am glad you found the service excellent and had a good stay. I am sorry you felt the way you did about your room. We have received a lot of positive feedback about our rooms and apartments. The property was built in 2000, we are currently well into our refurbishment program. I...

Christchurch, New Zealand
Reviewed 25 August 2016

As above, these guys were superb and went above and beyond for us. The suites themselves while a little tired, were clean, well equipped, generous in size and very comfortable, they even came with undercover parking.

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Helpful?
Thank Daniel F
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Daniel, thank you for your feedback. I am glad you had a good stay. We certainly look forward to seeing you next time you are in Albany. Kind Regards Martin

Christchurch, Canterbury, New Zealand
Reviewed 25 August 2016

We pulled in at 6 pm without a booking. The ladies on the front desk where so lovely and helpful! We were lucky enough to get a spa room. The bed was lovely and comfortable, the rooms where nicely furnished.

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Helpful?
Thank Rachelle H
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Rachelle, thank you so much for your positive feedback. I have shared your comments with our team. I am glad you had a good stay. We hope to see you next time. Kind Regards Martin N

Dunedin, New Zealand
Reviewed 8 August 2016

We thoroughly enjoyed our stay at Banksia Gardens. The room was spacious, modern and very comforable. Very well equipped and spotlessly clean. The staff were friendly and helpful with excellent dinner recommendation. A bonus was having the TV channel with the super rugby final ! Would definitely stay again if back in Albany.

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Helpful?
Thank Woody6049
Banksia G, General Manager at Quality Suites Banksia Gardens Albany, responded to this review

Dear Woody6049 Thank you for your great feedback. We are pleased you enjoyed your apartment and had a good stay. Thank you again for staying and i hope your team had a win!! Best regards Martin N

Bunbury, Western Australia, Australia
Reviewed 21 July 2016

Accomadation was amazing, clean, fresh and neat. Apartment style living at single room pricing. Food fromt he resturant was not great though. Steak was salty and the vegetarian frittata had bacon in it. You can imagine the outcome of it when the devout vegetarian got a mouthful of bacon. not good..... They did give us a free vegie rice dish...

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Helpful?
Thank Remus P
Banksia G, Owner at Quality Suites Banksia Gardens Albany, responded to this review

Dear Remus, thank you very much for the positive feedback about the accommodation. I have passed your kind words onto our housekeeping team. We consistently receive very good comments about our food quality and standard, so I am sorry your meal did not meet your expectations. We use high quality black angus steak and fresh local vegetables. I have provided...

Greater Perth, Australia
Reviewed 21 July 2016 via mobile

I had a business trip to Albany and stayed at Banksia Gardens. These rooms are very spacious and really well presented. Bed was really comfortable. I slept like a baby, room was nice and dark. Free wifi which is a must these days. The personalised welcome sheet with all the info I needed was well received. The restaurant meals were...

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Helpful?
Thank Jabinterp
Banksia G, Owner at Quality Suites Banksia Gardens Albany, responded to this review

Dear Jabinterp Thank you for taking the time to review Quality Suites Banksia Gardens Albany. We are delighted that you enjoyed your stay and the meals from the restaurant. Your kind feedback has been passed on to Kris our waitress. We look forward to seeing you again next time you are in Albany and the Great Southern. Regards Martin N.

Perth, Australia
Reviewed 16 July 2016

Decent accommodation for a fair price. Nice amenities inside the apartment . Clean and spacious apartment .Staff was helpful and ensured that I had a comfortable stay . I went there for business and was away for work most of the time but my family enjoyed the place.

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Thank RAVI K
Banksia G, Owner at Quality Suites Banksia Gardens Albany, responded to this review

Dear Ravi Thank you for taking the time to review Quality Suites Banksia Gardens Albany. We are so happy that you and your family enjoyed staying with us. We hope to see you again soon when you are next in Albany for business. All the best, Martin N.

Reviewed 11 July 2016 via mobile

Had high expectations after reading reviews about this place. We had a room with a spa bath where the bath and bath room was old, dirty and outdated. Paint peeling off all around the bath and was only able to be filled less then a third of the bath with hot water before it went cold, staff knew of this...

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Helpful?
Thank Athaley-Amy P
Banksia G, Owner at Quality Suites Banksia Gardens Albany, responded to this review

Dear Athaley, thank you for your review of Quality Suites Banksia Gardens Albany. I am very sorry we did not meet your expectations. We have received a lot of very positive feedback about our apartments and customer service, so your review took me by surprise. I have investigated all of your specific issues as I said I would when I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Quality Suites Banksia Gardens Albany provides quality accommodation for corporate and leisure travellers; and people visiting family and friends who are looking for a home away from home. We offer more space, value and comfort than other room only accommodation. The property has 48 one, two and three bedroom apartments, situated amongst beautiful landscaped gardens, located within a 1 minute drive to the Albany city centre. Some apartments have full sized kitchens, internal laundries and large two person spas. The property offers cooked and continental buffet style breakfast and evening meal delivery to your apartment. ... more   less 

Additional Information about Quality Suites Banksia Gardens Albany

Address: 212 Albany Highway, Albany, Western Australia 6330, Australia (Formerly Banksia Gardens Serviced Apartments Albany)
Region: Australia > Western Australia > Albany
Price Range: $146 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Suites Banksia Gardens Albany 4*
Number of rooms: 48
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Hotel Style:
#2 Luxury Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Banksia Gardens Albany staff and other travellers.
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Questions? Get answers from Quality Suites Banksia Gardens Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, close to town & very comfy beds.”
 of 5 bubbles andyryley, 22 Jan 2017 | Read review
“There are many rooms to choose from so you can ask for what you want.”
 of 5 bubbles DeborahPr, 22 Jan 2017 | Read review
“Washing machine will be needed if you stay for more than 3 days so highly recommended rooms with washing machine.”
 of 5 bubbles Mickeblu, 11 Jan 2017 | Read review
“All rooms are fine and most have a covered car space.”
 of 5 bubbles 729russelll, 8 Dec 2016 | Read review
“Get a room back from the main road if possible as the traffic could get very noisy.”
 of 5 bubbles SIFan, 27 Oct 2016 | Read review
5 of 5