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Mercure Hotel Frankfurt Eschborn Ost

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Traveller (64)
Dining (32)
Room & Suite (19)
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Overview
  • Excellent14%
  • Very good57%
  • Average23%
  • Poor5%
  • Terrible1%
Travellers talk about
“nice room”(5 reviews)
“industrial area”(4 reviews)
“nice hotel”(7 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (306)
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Traveller rating
13
68
36
6
2
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LanguageEnglish
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13
68
36
6
2
Show reviews that mention
All reviewsnice roomindustrial areanice hoteloutdoor poolmain stationtrain stationten minutesclosed windowsevening buffetshopping centrehot foodshuttle servicefew minutes walkquality of foodlittle bitfree wifireception desk
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1 - 5 of 125 reviews
Reviewed 3 weeks ago

If you have a car and don't mind being a bit outside the city, the Mercure Hotel in Eschborn Ost is a solid choice. Friendly and helpful staff at reception, fairly large rooms (if traveling as 1 or 2 persons), very clean, and a nice...More

Review collected in partnership with Accorhotels.com
Thank Gatson C
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 2 weeks ago

Dear Gatson C, thank you very much for your great review. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Mercure Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

A TripAdvisor Member
1
Reviewed 15 February 2018

The only good things were the staff and the food (breakfast and ala carte). The room was horrible! Smelling not fresh and dusty. The bathroom was even worse, smelling like pee and the bathub was not properly clean. The cushions are all flat and smelly....More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 26 February 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 13 December 2017 via mobile

Stayed in this hotel for a week on business conference. Rooms are nice and new. Bathrooms are very outdated and unusable. From the first view someone would think its a high class place, but for example the food is terrible. Every breakfast was the same,...More

Thank Mato M
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 21 December 2017

Dear Mato M, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive...More

Reviewed 1 December 2017

Free wifi was not working properly. During business trips good wifi is key for me otherwise I am unable to work. In general the free wifi option should be sufficient when working on mails. this was unfortunately not the case. Otherwise ok hotel. Rooms seemed...More

Review collected in partnership with Accorhotels.com
Thank dominikk568
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 4 December 2017

Dear Dominikk568, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion is very important to us and will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future....More

Reviewed 27 November 2017

From summer till now I sporadically stayed in this hotel. The hotel is located close to some heavily frequented streets and it is hard to relax from a stressful day there. This gets even worse because the air con doesn't work properly. During my last...More

Review collected in partnership with Accorhotels.com
Thank 53,000,987,654
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 29 November 2017

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$91 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$91 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (64)
Dining (32)
Room & Suite (19)
Pool & Beach (2)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"ask for a room with tea and coffee making equipment"
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"great room. lifts are very slow, but beats walking up ."
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"As high as possible, view is either on the green fields or on the offices (concrete) area"
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"6th floor is good."
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