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Mercure Hotel Frankfurt Eschborn Ost

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Traveller (64)
Dining (39)
Room & Suite (19)
Ratings and reviews
GreenLeaders Bronze level
  • Excellent14%
  • Very good56%
  • Average24%
  • Poor5%
  • Terrible1%
Travellers talk about
“nice room”(5 reviews)
“industrial area”(4 reviews)
“nice hotel”(7 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
4 Star Hotel
The Mercure Hotel Frankfurt Eschborn Ost has 224 rooms with free WIFI and a view of the Frankfurt skyline. The spacious meeting area at our hotel comprises 11 rooms and is ideal for events for up to 220 people. If traveling by train, upon arrival at Frankfurt's main train station take...
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Location and contact
Helfmann-Park 6, 65760 Eschborn, Hesse, Germany
11.4 km to Frankfurt Intl Airport
52 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (310)
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126 results
Traveller rating
13
68
37
6
2
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LanguageEnglish
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13
68
37
6
2
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All reviewsnice roomindustrial areanice hoteloutdoor poolmain stationtrain stationten minutesclosed windowsevening buffetshopping centrehot foodfew minutes walkquality of foodfree wificlean roomscomfortable bedfrankfurt
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1 - 5 of 126 reviews
A TripAdvisor Member
CLAMART
2
Reviewed 3 weeks ago

The hotel itself is OK though it could benefit from a slight rejuvenation. It's on the service side that it would benefit from a drastic change. At check in I did not feel welcome though I had checked in online. The Restaurant experience on the...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from ESCH0491, Leiter Öffentlichkeitsarbeit at Mercure Hotel Frankfurt Eschborn OstResponded 3 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 30 March 2018

If you have a car and don't mind being a bit outside the city, the Mercure Hotel in Eschborn Ost is a solid choice. Friendly and helpful staff at reception, fairly large rooms (if traveling as 1 or 2 persons), very clean, and a nice...More

Review collected in partnership with Accorhotels.com
Thank Gatson C
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 6 April 2018

Dear Gatson C, thank you very much for your great review. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Mercure Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

A TripAdvisor Member
1
Reviewed 15 February 2018

The only good things were the staff and the food (breakfast and ala carte). The room was horrible! Smelling not fresh and dusty. The bathroom was even worse, smelling like pee and the bathub was not properly clean. The cushions are all flat and smelly....More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 26 February 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 13 December 2017 via mobile

Stayed in this hotel for a week on business conference. Rooms are nice and new. Bathrooms are very outdated and unusable. From the first view someone would think its a high class place, but for example the food is terrible. Every breakfast was the same,...More

Thank Mato M
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 21 December 2017

Dear Mato M, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive...More

Reviewed 1 December 2017

Free wifi was not working properly. During business trips good wifi is key for me otherwise I am unable to work. In general the free wifi option should be sufficient when working on mails. this was unfortunately not the case. Otherwise ok hotel. Rooms seemed...More

Review collected in partnership with Accorhotels.com
Thank dominikk568
Response from ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn OstResponded 4 December 2017

Dear Dominikk568, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion is very important to us and will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Shuttle Bus Service
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$66 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$66 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (64)
Dining (39)
Room & Suite (19)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"ask for a room with tea and coffee making equipment"
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"great room. lifts are very slow, but beats walking up ."
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"As high as possible, view is either on the green fields or on the offices (concrete) area"
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"6th floor is good."
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