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Mercure Hotel Frankfurt Eschborn Ost

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Mercure Hotel Frankfurt Eschborn Ost
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253 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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London, United Kingdom
Reviewed 1 week ago

Eschborn ost, three stops on the train from the main station, feels very distant from Frankfurt. There are a few large companies and buildings, presumably the driver for anyone wishing to stay in this area, but much is segregated by the autobahn / main roads, so walking anyway is difficult. On the eastern edge of this industrial area, some 12...

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Helpful?
Thank Gavin W
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Gavin, thank you so much for your comment regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. Your opinion will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. Thank you again for sharing your experience with us! We will be...

Hamburg, Germany
Reviewed 3 weeks ago

The Hotel is in the middle of nowhere, walk 10 minutes to the next metro station. In the morning, wait a minimum of 20 minutes for a taxi....The rooms are okay, the breakfast is of great variety but the cheese is cheap and it is heavily overpriced at Euro 17,- If you are unlucky one of the two elevators is...

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Helpful?
Thank babapapa2017
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Babapapa2017, Thank you for taking the time to tell us about your experience during your stay in our Mercure Hotel. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, United Kingdom
Reviewed 17 January 2017 via mobile

The hotel has good functional rooms, its not meant to be a five star but it is good for what it is. The facilities are really good especially for kids. Outside they have a pool and a sand area where kids can play. The hotel breakfast is varied with a big selection of european items. There is some paid parking...

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Helpful?
1Thank Omar I
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Omar, thank you very much for your comments regarding your stay in our Mercure Hotel. Your opinion is very important for us! It is always a pleasure to receive positive feedback. We will share your comments with our team. We will be very glad to welcome you again in our Hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost

Ringwood, United Kingdom
Reviewed 15 November 2016

Room on 6th floor was nice, complete with coffee machine, but WiFi was terrible. Two other colleagues were staying in hotel in different rooms, and we all had to use mobile tethering to work. Now about the ironing board ... When I asked if I could have an iron, I was told it was not allowed for guests to have...

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Helpful?
Thank Ben D
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Ben, Thank you for taking the time to tell us about your experience during your stay in our Mercure Hotel. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Berlin, Germany
Reviewed 31 October 2016

This hotel has everything you would expect at this price - and nothing more. It is in every sense of the word non spectacular. Check in was a bit slow. There is no iron in the room. The room was comparatively large. The yellowed plastic bath tub and shower is kind of a downer. In order to get to the...

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Helpful?
Thank kr0elle
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Kr0elle, Thank you for taking the time to tell us about your experience during your stay in our Mercure Hotel. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sibiu, Romania
Reviewed 23 October 2016

The hotel staff were friendly and nice, also the food was good. I had a short and enjoyable stay there.

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Helpful?
1Thank horatiucipariu
TheMGMT, General Manager at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Thank you very much for your review, horatiucipariu. Please return again soon to the Mercure Hotel Frankfurt Eschborn Ost. Sincerely

Timisoara, Romania
Reviewed 18 October 2016

Stuff from reception is very helpful. The most I liked was the door between room entrance - toilet and sleeping room. Like this it is really phonic isolated. It was a little bit cold in the room and you can heat just by common air conditioning. Breakfast costs 17 EUR. I had the same breakfast conditions in Regensburg with 7...

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Helpful?
1Thank piroskap80
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Piroskap80, thank you very much for your comments regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. Your opinion is very important for us and help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. Thank you again for sharing your experience...

Reviewed 9 October 2016 via mobile

Nice hotel, great staff, lovely food. Marked down because no double beds in any of the smoking rooms and not enough smoking rooms available. They also advertise an all-you-can-eat BBQ in the summer, but I've never seen it actually offered, even when the pool area is full of guests, so there would be enough people. I was told that the...

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Helpful?
Thank Owen H
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Owen, thank you very much for your comments regarding your stay in our Mercure Hotel. It is always a pleasure to receive positive feedback. Your opinion is very important for us and will help us to continue improving our service range and make your stay even more pleasant and comfortable in the future. In the past the demand for...

Reviewed 11 September 2016

Very nice hotel. Clean and spacious rooms, friendly staff. Breakfest was very good, but the same every day, which is quite boring during a week stay. I would also appreciate more desserts for breakfest. What was really great is a terrace and swimmingpool.

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Helpful?
Thank Hanka D
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Hanka, thank you so much for your great review. It is always a pleasure to receive positive feedback. We will share your comments with our team. We will be very glad to welcome you again in our Mercure hotel. Kind Regards Your Mercure Hotel Frankfurt Eschborn Ost

Rush, Ireland
Reviewed 27 August 2016 via mobile

Can not fault for business travel, clean spacious rooms bedrooms, Wi-Fi was sufficient for browsing and sipping home. Breakfast was busy though again sufficient choice cereal, hot & cold plus pastries. Bar staff very freindly.

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Helpful?
Thank Rushiejock
ESCH0491, Leiter Gästebetreuung at Mercure Hotel Frankfurt Eschborn Ost, responded to this review

Dear Rushiejock, thank you very much for your 4 star rating. It is always a pleasure to receive positive feedback. We will be very glad to welcome you again in our Hotel. Kind regards Your Mercure Hotel Frankfurt Eschborn Ost

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Frankfurt Eschborn Ost has 224 rooms with free WIFI and a view of the Frankfurt skyline. The spacious meeting area at our hotel comprises 11 rooms and is ideal for events for up to 220 people. If traveling by train, upon arrival at Frankfurt's main train station take the S-Bahn, and our shuttle will collect you from the S-Bahn station (Mon-Fri). The hotel is 8.1 miles (13 km) from Frankfurt Airport and 984 yards (900 m) from the exits of the A5 and A66 highways. ... more   less 

Additional Information about Mercure Hotel Frankfurt Eschborn Ost

Address: Helfmann-Park 6, 65760 Eschborn, Hesse, Germany
Region: Germany > Hesse > Eschborn
Price Range: $109 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Eschborn Ost 4*
Number of rooms: 224
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Questions & Answers

Questions? Get answers from Mercure Hotel Frankfurt Eschborn Ost staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is good.”
 of 5 bubbles bendS347QF, 14 Nov 2016 | Read review
“Rooms on the southern side (even numbers) provide a great view onto the skyline of Frankfurt, might however be a bit more noisy.”
 of 5 bubbles kr0elle, 31 Oct 2016 | Read review
“I prefer rooms from the last floor (6).”
 of 5 bubbles piroskap80, 18 Oct 2016 | Read review
“Take high, parkview”
 of 5 bubbles Expatriateview, 28 May 2016 | Read review
“The hotel includes both smoking and non-smoking rooms. The reservation may be made according to your choice.”
 of 5 bubbles BeyzaH, 23 Dec 2015 | Read review
5 of 5