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Atlantica Aeneas Hotel

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1,550 Reviews from our TripAdvisor Community

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Showing 1,327: English reviews
Reviewed 2 weeks ago via mobile

Visited this gorgeous hotel in October. 2 adults 30s and our 3 year old. Purchased a swim up room with terrace and partition £750 extra. The rooms are very clean and space is plentiful. The balcony or terrace you have with the swim up option is nice and pretty good for privacy but you do share the pool with the...

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Helpful?
Thank Leighton J
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Leighton J, Thank you for taking the time to share your experiences of your recent stay here and describing to us that your room was to your liking as you found it clean and spacious; in regards to the room type our hotel has many different room types such as the swim up rooms, which are quite popular amongst...

Essex UK
Reviewed 3 weeks ago

Stayed here for 11 nights in October with 9year old and a four year old. The check in was straight forward and quick we were in a room overlooking the main pool on first floor.The room was fine we had two sofa beds for the children to sleep on which didn't make the room small. It was one of the...

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Helpful?
Thank Baxter44
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear reviewer, Thank you for sharing your experience from your recent stay at the Family Life Aeneas on tripadvisor. We are glad you have thoroughly enjoyed your holiday and stay. We seriously consider your remarks and we would like to ensure you that there is a constant effort for improvement. Regarding the snacks service, the restaurant was open from morning...

Reviewed 3 weeks ago via mobile

Massive thank you to all the staff Anna our cleaner was fantastic always had a smile for us. Without doubt the best all inclusive holiday we have ever had, Staff Food Hotel and location all A1 we will be returning for sure.Only 2 issues Disappointed we could not get a table at the green grill. The pool heating had been...

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Helpful?
Thank Rob Tankie W
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Tankie W, We are delighted to hear that you have considered this the best all inclusive holiday you have ever had. Just to clarify for you, our outdoor pools are not heated; the only pool that is heated is the indoor pool and that is during the winter months. For the Green & Grill we have recognized the issue...

Reviewed 4 weeks ago via mobile

The hotel & the food was ok but the entertainment was 2☆ very childish and extremely annoying children will be happy with anything thank God we had one night of a proffesional act the rest is thomson reps enjoying there egos alot of unprofessional reps annoying rubbish thank God is was only one week . There doesn't seem to be...

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Helpful?
Thank sholadan21
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear sholaden21, Thank you for your review, in regards to the entertainment; being a family hotel our entertainment is quite varied in order to accommodate all ages, it does begin for our younger audience and later on the entertainment is wide-ranged; including several external acts. What I must clarify is that the hotel takes security seriously and it is covered...

Limassol, Cyprus
Reviewed 4 weeks ago via mobile

Stayed for 4 days with my husband and 2 boys. There was a wide variety of food on the all-inclusive basis and were all very tasty. I must admit the best all-inclusive meals compared to other hotels stayed. Clean and excellent service. A lot of pool areas. Would definately stay again.

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Helpful?
Thank boobie3
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear boobie3, Thank you for your short but sweet review, we are delighted to read that you and your family had such a great holiday. We would be more than happy to welcome you back! Best Regards, General Manager Family Life Aeneas

Reviewed 4 weeks ago via mobile

We arrived late Sunday night, travelling with our 3 year old daughter. We travelled October half term. Swift check in. Porter quick to deliver our luggage. Sandwiches and bottles of water available in the restaurant on arrival. Room 744 We had room 744, not in main block. Lots of problems with the room, certainly not 5 star. 3 sockets with...

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Helpful?
Thank Krystal22
Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

We were here in May and I said I would report back in October after our second visit last time I said TUI need to listen regarding quiet areas which they advertised I don't know if TUI listened but the management of the hotel did and they are trying their best to accommodate this. So to keep it short and...

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Helpful?
2Thank Garry S
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Garry S, Thank you for your short and sweet review, we do take our guests comments into careful consideration and make enhancements wherever is deemed relevant to exceed in our guests' expectations; and are very delighted that we were able to provide this for you on your return visit. Your impeccable loyalty is overwhelming, we are honoured that throughout...

Reviewed 2 November 2016 via mobile

We have just returned from a week at the Aeneas Hotel, after reading the mixed reviews I have to say I was s little worried about what we were going to get when we got there!!! I need not have worried at all, the room was fantastic and the food was probably one of the best all inclusive we have...

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Helpful?
2Thank Christine B
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear Christine B, Thank you for your feedback, we are happy to read that you did not let the negative reviews deter you from coming and having a lovely family holiday. I am very pleased to read that you found our all inclusive package to your satisfaction and complimented us on the service, food variety and standards Thank you once...

Reviewed 1 November 2016 via mobile

We had a brilliant family holiday here. Cannot fault the hotel what so ever. The food was absolutely lovely. Something for everyone there. We were literally spoilt for choice on what to eat every day. The staff work really hard throughout the day and our room was cleaned everyday and was spotless. Nothing was to much trouble for the staff....

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Helpful?
1Thank ZippyHughes
Aeneas-Team, General Manager at Atlantica Aeneas Hotel, responded to this review

Dear ZippyHughes, Thank you for your review of the hotel, we are very delighted to read that you had an enjoyable stay at the Family Life Aeneas Resort & Spa by Atlantica. I would like to thank you for recommending the hotel and for highlighting that you found our staff to be helpful, friendly and hard working; but also for...

Norwich, United Kingdom
Reviewed 1 November 2016

Hotel was good, but again, family orientated, actually a complex. Very clean, good food, again ideal for families, not older generation. no entertainment for adults. Ideal for anyone who likes a beach holiday, Nissi beach just across the road from hotel.

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1Thank 77wendy

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
At the Atlantica Aeneas Resort & Spa, you can experience one of the largest swimming pools on the island that comes complete with fountains and whirlpool baths; what's more is the white sands and crystal clear waters of Nissi Beach that are just a 90 meter walk away. Overall, this recently renovated resort has an impressive range of facilities in exclusive surroundings. ... more   less 

Additional Information about Atlantica Aeneas Hotel

Address: 100, Nissi Avenue, Ayia Napa 5330, Cyprus
Region: Cyprus > Famagusta District > Ayia Napa
Price Range: $103 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantica Aeneas Hotel 5*
Number of rooms: 414
Also Known As:
Hotel Atlantica Aeneas
Aeneas Hotel
Atlantica Aeneas Resort
Atlantica Aeneas Ayia Napa
Hotel Style:
#4 Best Value Hotel in Ayia Napa
#7 Spa Hotel in Ayia Napa
#7 Family Hotel in Ayia Napa
#11 Luxury Hotel in Ayia Napa
#11 Romantic Hotel in Ayia Napa
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Questions & Answers

Here's what travellers have asked, with answers from Atlantica Aeneas Hotel staff and other travellers.
239 questions
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Weymouth, United Kingdom

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Questions? Get answers from Atlantica Aeneas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The main building rooms will have great sea and sunset views, they've also been renovated”
 of 5 bubbles DavidN365, 28 Oct 2016 | Read review
“Good swim-up rooms by the pool bar, behind the kids pool”
 of 5 bubbles AndyB462, 26 Oct 2016 | Read review
“try and get a room (if in the main building) facing the pool”
 of 5 bubbles showeryday, 18 Oct 2016 | Read review
“Upgraded rooms were far nicer”
 of 5 bubbles snowboardinal, 16 Oct 2016 | Read review
“Room 500 - top floor and right at the end - nice and quiet!”
 of 5 bubbles gemmap52, 13 Oct 2016 | Read review
5 of 5