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Hotel HSM Europa

Traveller (29)
Room & Suite (12)
Dining (5)
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  • Excellent3%
  • Very good17%
  • Average22%
  • Poor20%
  • Terrible38%
  • 14 Aug 2016
    “old furniture”
  • 18 Jul 2014
    “poor but clean”
Calle Sant Bartomeu 16, 07600 El Arenal, Majorca Spain See on map
Free Wifi
Breakfast included
Multilingual Staff
2 Star accommodation
Reviews (64)
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1 - 5 of 7 reviews
Reviewed 14 August 2016

i stay in this hotel 2 years ago .this hotel has very gool location in balaman 1 el arenal but furniture was very old and no have air conditioner and refrigerator this hotel has very cool athmosfere and near a beach about 2 minutes by...More

Thank sina026
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 29 September 2016

Dear sina026, I can't understand why you write a review if you stayed in the hotel two years ago. Best wishes from Mallorca, HSM Customer Service

Reviewed 19 July 2014

We were moved to this hotel after paying to stay at a 'sister' hotel... The Reina Isabel, whom, upon arrival, announced they were full ??? Met other angry people who had also been affected by this scam and moved onto here. They are obviously fully...More

1  Thank wendy F
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 22 July 2014

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback...More

Reviewed 22 May 2014 via mobile

Staying there with a couple of friends, taking the chance for a sailing course in Club Nautico Arenal. Good beach, nice bar and restaurants. The hotel is good value for money, just booked today for another week this summer. We stayed last time in the...More

1  Thank 719CarlosC
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 26 May 2014

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our...More

Reviewed 10 November 2013

Staying there last august with my girlfriend. Nice area, I love el Arenal. It is very cosmopolitan and good for water sports. I love diving and very close there is a Diving Club where you can enjoy good experiences. Hotel is ok for bed and...More

1  Thank CarlosMendez1969
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 11 November 2013

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation. We have noticed your opinion and your suggestions and we passed this information...More

Reviewed 27 October 2013

Stay in el Arenal with a party of friends. Booked this hotel as we know the HSM neighbour to the HSM EUROPA but was full this time, then booked the EUROPA with full board. The hotel is good as a 2stars hotel. Really good price,...More

Thank Love beach B
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 28 October 2013

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you have spent a good vacation and that you liked our Service. Our employees will be happy about your positive remarks. We would be happy to see you...More

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IN GENERAL: The 2* hotel HSM Europa is situated in one of the most popular and visited resorts in Majorca, only 350 m distance from the beach. It offers a very warm, family-oriented atmosphere, and is a perfect ...More choice for holidays with friends or family counting on good service at very good price. The hotel opens in July and August. LOCATION: The hotel HSM Europa is situated in El Arenal, one of the most popular and visited resorts in Majorca. El Arenal, altogether with Playa de Palma, extends between the municipalities of Palma de Mallorca and Llucmajor and it is 4,5 km long. Its most important features are: its proximity to Palma de Mallorca (16 km) and the airport (9 km); being one of the longest and beautiful beaches in Majorca, its long sea promenade with countless bars, restaurants and shops, ideal to go by tourist train, by bike or simply walking. The famous area of "Bierstrasse" with its vibrant nightlife is only 1,5 km away from the hotel. The impressive marine park "Palma Aquarium", one of the biggest in Europe, is situated 4 km away from the hotel. The water park "Aquacity" is situated 700 m away. The golf course Golf Son Antem is 7 km away. At its east end there is sports port Club Nautico de S'Arenal (Llucmajor). It is worth mentioning that there is an efficient public bus service to Palma de Mallorca and El Arenal, the bus stop is located directly in front of the hotel. ROOMS: The hotel offers spacious double and single rooms. All of the rooms include a bathroom, telephone and balcony. GASTRONOMY: The hotel offers half board or full board food and beverage packages. The air conditioned restaurant offers a big selection of hot and cold dishes and a variety of fruits and desserts all served buffet style. Drinks in half board and full board are not included in the price (lunch and dinner). FACILITIES: There is an indoor swimming pool for adults, surrounded by sunbeds. Bar service at the pool. Inside of our facilities there is a bar and cozy, comfortable common areas. CHILDREN: Baby cots and high chairs are available in the restaurant at no extra cost. ADITIONAL SERVICES: 24/7 reception. Safety deposit box to rent (at the reception). WIFI in common areas (no extra charge), Internet corner (extra charge). Rent a car. We accept both Visa and MasterCard credit cards. SPORT AND ENTERTAINMENT: Possibility to practice sports in the area, golf courses close by. Live music various times a week. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Shuttle Bus Service
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Hotel class
Number of rooms
Also Known As
Europa Hotel El Arenal
Hotel HSM Europa El Arenal, Majorca
Spain > Balearic Islands > Majorca > El Arenal
Traveller (29)
Room & Suite (12)
Dining (5)
Pool & Beach (4)
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"Rooms with high floor have nice views and quiet room"
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"High floor has seaview"
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