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Hotel HSM Europa

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Traveller (29)
Room & Suite (12)
Dining (5)
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Overview
  • Excellent3%
  • Very good17%
  • Average21%
  • Poor20%
  • Terrible39%
14 Aug 2016
“old furniture”
18 Jul 2014
“poor but clean”
AMENITIES
Free Wifi
Breakfast included
Beachfront
Pool
Restaurant
Bar/Lounge
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (64)
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1 - 5 of 7 reviews
Reviewed 14 August 2016

i stay in this hotel 2 years ago .this hotel has very gool location in balaman 1 el arenal but furniture was very old and no have air conditioner and refrigerator this hotel has very cool athmosfere and near a beach about 2 minutes by...More

Thank sina026
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 29 September 2016

Dear sina026, I can't understand why you write a review if you stayed in the hotel two years ago. Best wishes from Mallorca, HSM Customer Service

Reviewed 19 July 2014

We were moved to this hotel after paying to stay at a 'sister' hotel... The Reina Isabel, whom, upon arrival, announced they were full ??? Met other angry people who had also been affected by this scam and moved onto here. They are obviously fully...More

1  Thank wendy F
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 22 July 2014

Dear guest, Thank you for your evaluation and remarks. We are sorry to read that your stay in our hotel did not meet your expectations. We much appreciate the remarks and suggestions of our guests. The weekly evaluation of the quality and the client’s feedback...More

Reviewed 22 May 2014 via mobile

Staying there with a couple of friends, taking the chance for a sailing course in Club Nautico Arenal. Good beach, nice bar and restaurants. The hotel is good value for money, just booked today for another week this summer. We stayed last time in the...More

1  Thank 719CarlosC
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 26 May 2014

Dear guest, We are grateful for your evaluation and your commentary. We are glad to know that you liked our hotel and its location. Our employees will be happy to learn of your positive remarks. We would be happy to welcome you again in our...More

Reviewed 10 November 2013

Staying there last august with my girlfriend. Nice area, I love el Arenal. It is very cosmopolitan and good for water sports. I love diving and very close there is a Diving Club where you can enjoy good experiences. Hotel is ok for bed and...More

1  Thank CarlosMendez1969
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 11 November 2013

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you liked our hotel and its location and that you have spent a good vacation. We have noticed your opinion and your suggestions and we passed this information...More

Reviewed 27 October 2013

Stay in el Arenal with a party of friends. Booked this hotel as we know the HSM neighbour to the HSM EUROPA but was full this time, then booked the EUROPA with full board. The hotel is good as a 2stars hotel. Really good price,...More

Thank Love beach B
Response from 4409, Director de Relaciones con Clientes at Hotel HSM EuropaResponded 28 October 2013

Dear guest, we are grateful for your evaluation and your commentary. We are glad to know, that you have spent a good vacation and that you liked our Service. Our employees will be happy about your positive remarks. We would be happy to see you...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Shuttle Bus Service
Breakfast included
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$100 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$100 - US$332 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (29)
Room & Suite (12)
Dining (5)
Pool & Beach (4)
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Room Tips
"Rooms with high floor have nice views and quiet room"
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"High floor has seaview"
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