Turned up at 11 at night with my two young teenage daughters, only to be told it is double booked, and had to be sent to another hotel across The other side of the bay for 2 nights. when we got to the other hotel...More
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Had a lovely 4 night stay here in August. Rooms basic but clean and have all you need. Food was fantastic every meal, staff were friendly & location perfect. Couldn't fault anything at all about it. There are mostly German guests in EL ARenal but...More
Dear guest, We’d like to begin by thanking you for your positive review. It is our mission at the Caribbean Bay Hotel to completely satisfy our guests' requirements for a great stay. Therefore, your feedback is very much valued as it helps us to see...More
The hotel itself was really good and within the walking distance from the beach and shops. Beach area was very busy during the day so we stayed at the hotel majority of the time. The food was okay, I've been to 5* that had worse!...More
Dear Mariola, Firstly, we would like to thank you for choosing our Caribbean Bay Hotel for your holiday in this part of Mallorca. We appreciate the time you have taken in sharing your encouraging feedback and it is of terrific value too for other travellers...More
Room is small but functional. Balcony is connected with others so we have one night race over it, by group of German youngsters. Food was fantastic. Cleaning Service was good. Staff was polite and friendly. Deposit Box is expensive and with a key - unusable,...More
Dear Jelena, Thank you so much for your positive review. We are very happy to hear you had an enjoyable stay with us at our Caribbean Bay Hotel and that we have met your expectations for a great holiday. We really appreciate your words of...More
Nice but lots of young German, and Russian. At times we joked that we were in the German Magaluf. But in truth they were not that bad, just a lot of big groups. Food was ok had a lot worse. clean and friendly. I would...More
Dear Tony, Thank you very much for taking the time to review your long weekend stay at our Caribbean Bay Hotel on Tripadvisor. We value all of our guests’ feedback as it helps us to assess and continually improve upon our quality of services. We...More
"Rooms facing the beach are quieter, lots of sunlight. No noise on 3rd floor or above. Buses to Palma, lifts..."
"Room with sea view, BUT check first if parties of school children are there also."