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Parklands Resort & Conference Centre

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Parklands Resort & Conference Centre
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274 Reviews from our TripAdvisor Community

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There are newer reviews for Parklands Resort & Conference Centre
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Showing 272: English reviews
Sydney, Australia
Reviewed 2 weeks ago

Our stay was a very disappointing, as I had booked the Honeymoon Suite to celebrate our wedding Anniversary. On approaching, the gardens looked very pretty so I was so excited and looked like the website. The resort should not be advertised as a resort as it is motel style accommodation due to being run down - no slippers or robes...

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Helpful?
Thank JohnandTrish_10
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Trish, I have already responded to your comments on Booking.com however if there is something I have not covered off please feel free to give me a call at the resort directly so I can address directly as mentioned we usually get exceptional feedback on our honeymoon suite so your experience is certainly not the norm and I would...

Calpe, Spain
Reviewed 3 weeks ago

Good position just outside town,the rooms were comfortable and clean ,but outside was very neglected ,broken chairs outside our room,the pool and toilets were filthy,which was a shame as the hotel could have been great,

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Helpful?
Thank davidwelpton
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi David, I was sorry to read of your experience and certainly disappointed to hear of the furniture been broken outside your room and the pool and toilets not been clean. I have followed up with housekeeping and maintenance to ensure our standards are always maintained. You will I hope be pleased to know that we are under new ownership...

Reviewed 4 weeks ago via mobile

What a nice resort just outside the town of Mudgee. Picturesque view of the mountains, lots of wineries to visit and lovely cafes and eating places to choose from. The resort is tranquil. Well worth the visit.

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Helpful?
Thank David B
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi, Thank you for your feedback very appreciated we are glad you enjoyed your stay.

Sydney, Australia
Reviewed 4 weeks ago

PROS : Web whinges abound everywhere; some are well deserved, but sometimes travel consumers need to make better informed decisions with their accommodation choices. The Parklands Resort & Conference Centre is a good example. Yes, it's like a Cinderella stay at the moment, but the current discounts reflect its tired appearance. Similar to Cindy's kindly fairy godmother, new owners have...

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Helpful?
1Thank wanderer20072016
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Wanderer, Thank you for your comprehensive review it is very fair and balanced. The good news is exactly what you have already described a major capital improvement program is underway with our new owners and we look forward to our improved product in 2017.

Reviewed 5 December 2016

I have had a few visits over the last 6 months for work & play. The rooms are comfortable, but bathrooms need updating, but clean all the same. The décor in the main areas needs updating - including the dining room. The service in the bar & restaurant has been great to average - inconsistent at most. The front desk...

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Helpful?
Thank Jane C
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Jane, Thank you for your feedback and we are pleased you have stayed with us on a regular basis. The good news is the items you point out are part of a capital upgrade program being implemented by our new owners so in the future you will see these improvements in the product. We look forward to welcoming you...

Bathurst, Australia
Reviewed 4 December 2016

We found that the resort was in need of maintenance and some upgrading for the carpets and paint, Grounds cleaning and preparation. The barmen was non eventful which matched the overall stay. I think you could get better accommodation and atmosphere at any other Motel in Mudgee for the price

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Helpful?
Thank Matthew B
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Matthew, Thank you for your feedback and we are aware of the need for some capital improvement in the property and our new owners have a plan for significant investment in the new year so it will come back as Mudgee's premier resort.

Sydney, Australia
Reviewed 2 December 2016 via mobile

This second rate motel sells itself as a 4 star resort. It isn't. Sad, run down rooms in a structure that reminded me of a 1980s conference centre that has never been updated. Checking in on a hot afternoon, the air conditioner was incapable of cooling the room at all. It also made a noise like a large airplane taking...

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Helpful?
Thank Peter J
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Peter, I was sorry to read of your experience while it does not help your past stay there is good news on the horizon as we are under new ownership and a major capital improvement program is planned for the property to bring it back as the premier resort in Mudgee.

NSW Central Coast
Reviewed 22 November 2016

We enjoyed our stay at Parklands Resort this week, which included a great cooked breakfast. We found the staff to be most obliging and they went out of their way tot help us. It is located only a short drive from the heart of town.

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Helpful?
Thank Bobeee
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Bobeee, Thank you for your feedback very appreciated we are glad you enjoyed your stay and look forward to welcoming you back soon.

Berry, Australia
Reviewed 20 November 2016

Spacious room, well furnished with table, dining chairs, comfortable chairs and lounge. Very comfortable bed without unnecessary quilt, extra cushions, etc. Well appointed bathroom, adequate crockery, good quality coffee, tea and fresh quality biscuits each day. Quiet Aircon, Pay TV. Back door opens to covered veranda with view over pool, large BBQ area, stream and open country. Comfortable lounge area...

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Helpful?
Thank Arch M
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Arch, Thank you for your feedback very appreciated we are glad you enjoyed your stay and look forward to welcoming you back.

Sydney, Australia
Reviewed 18 November 2016 via mobile

Omg. This could be a beautiful motel but no. When we nearly drove into our room, we stopped and walked in. The stench was out of control. We thought it was the toilet cleaner but no when further entering it smelt like a hospital deodoriser gone bad. We went to another room (after reception said we should have asked in...

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Helpful?
2Thank Jenka3
ParklandsMgr, General Manager at Parklands Resort & Conference Centre, responded to this review

Hi Jenka, I am so sorry to hear of your experience I am not certain what happened in your stay as part of our housekeeping cleaning process we open both the front door and sliding doors onto the veranda to air the rooms between guests so I apologize the room did not meet your standards. As for the cocktails also...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Parklands Resort & Conference Centre

Address: 121 Ulan Rd, Mudgee, New South Wales 2850, Australia
Region: Australia > New South Wales > Mudgee
Price Range: $128 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parklands Resort & Conference Centre 4*
Number of rooms: 68
Reservation Options:
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Questions & Answers

Questions? Get answers from Parklands Resort & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs has a lovely large balcony”
 of 5 bubbles patricea641, 17 Jan 2017 | Read review
“Good value”
 of 5 bubbles Condoraso, 9 Jan 2017 | Read review
“Stay somewhere else until they properly upgrade it and re-train their staff.”
 of 5 bubbles MPBEHOWARD, 8 Jan 2017 | Read review
“Don't stay in the honeymoon suite if you are looking for a romantic break Rm 111”
  • Tacky Austrian Blind
  • Corner near the bath
  • When you hide the tiredness - the bath looks amazing.
  • Crakced tiles and the bottle lid under the bath
  • Webs on the out door chairs
  • Tiles at the side of the bath
 of 5 bubbles JohnandTrish_10, 3 Jan 2017 | Read review
“Book only discounted rooms until renovations are completed.”
 of 5 bubbles wanderer20072016, 19 Dec 2016 | Read review
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