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Alpha Hotel Eastern Creek

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Alpha Hotel Eastern Creek
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225 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Russell Vale
Reviewed 13 February 2017

Great service, always a pleasure when I stay and staff are always helpful and curtious. The new floor adds a great causal breakfast for a quick and easy departure. The conference rooms are fantastic and well maintained service and food quality are exceptional. I would highly recommend anyone needing a business or personal stay to book a room. Good work...

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Helpful?
Thank codyp553
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the glowing 5 star review. It was a pleasure to have you at the hotel. I will be sure to pass on the feedback to the team as its always nice for them to hear the hard work is paying off. Great to see you took advantage of our brand new club floor and express breakfast. Hope...

Wollongong
Reviewed 10 February 2017

Always great service and food however now with the new top floor club rooms makes this stay even more comfortable. Great express breakfast in thee morning and comfy beds in the rooms. Excellent conference facilities with great service and support from all the staff.

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Thank Paul M
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Paul for taking the time to review the hotel. Fantastic to see you are enjoying the newly opened rooms with Club Lounge access. Its a pleasure to welcome you to the hotel every time. Hope to see you again soon Regards Ainslee Portlock General Manager

Parkes, Australia
Reviewed 9 February 2017

Sofa bed was noisy and uncomfortably and the bathroom doors did not even shut let alone lock no privacy when sharing with extended family or friends not worth the price I'm afraid. But the people and the food were nice

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Thank staceyn134
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Disappointing to hear we did hit your expectations. I will be sure to pass on your feedback to Maintenance and ensure your room is looked at to have the door fixed. I do hope we can welcome you back again soon and improve your experience. Regards Ainslee Portlock General Manager

Melbourne, Australia
Reviewed 6 February 2017

the hotel is tired, there is multiple works going on at once, the staff were great, the rooms were ok, a little more signage in the lobby to tell you where to eat & where the bar, pool & gym are would be good

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Thank Simonsopinion
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for Simonsopinion for taking the time to review the hotel. We are always working on improving the services and offering at the hotel. I will be sure to take on this feedback and discuss at our next meeting. I would also like to recommend our brand new Club Level for your next stay. We are recently opened 60...

Adelaide, Australia
Reviewed 5 February 2017

the first night was unbearable. my room was so hot it was late before I could lay in bed without sweating. having only 1 key I couldn't leave the a/c on after I checked in while having dinner. some of the parts in the shower were broken.

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Thank L9903MJtonyr
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Appreciate the feedback. If you ever find anything not to your liking in the room like a/c not cooling your room down please contact reception and we can assist you. Reception is here 24 hours to ensure we can assist you at all times. I hope we can welcome you...

Lismore, Australia
Reviewed 3 February 2017

Stayed at the Alpha Hotel due to its proximity to Sydney Motorsport Park. Room was comfortable although a little bit of noise from the nearby M4 freeway could be heard. This was my second visit and would be more than happy to revisit.

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Thank H5739MDstepheng
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for your review we always appreciate feedback from our guests. If you ever find anything not to your liking in the room like noise from the M4 please contact reception and we can assist you. Hopefully we see you soon again Kind Regards, Sofia Ettridge Front Office Manager

Brisbane, Australia
Reviewed 2 February 2017

Thanks for a great stay. It was the perfect location close to the race circuit. the room had plenty of space to accommodate 3 people. The room was Clean and tidy with easy checkin and out. Definitely recommend for staying if you want quick access to the circuit.

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Thank samuell205
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Samuel for your top review, we are always happy to welcome everyone coming for the circuit. I hope we can welcome you and your friends soon again Kind Regards, Sofia Ettridge Front Office Manager

Melbourne, Australia
Reviewed 1 February 2017

Good location; motel facilities excellent (gym and pool), nice clean room, helpful and friendly staff, good value. Intend to stay here again next year as long as room rates do not increase significantly.

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Thank peterkL7737JQ
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the review Peter. Lovely to see the staff were able to assist and were fantastic as usual. Hope to welcome you back again soon. Kind Regards, Sofia Ettridge Front Office Manager

Glossodia
Reviewed 31 January 2017

Great air con , excellent reception staff, bring back the hot chocolate and complimentary biscuits with the free tea and coffee supplies!! Easy and quick check in and out. Value for money room service

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Helpful?
Thank Catherine B
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thanks for the review Catherine! Pleasure to welcome you to the hotel and great to see you had a great stay. It was a pleasure to welcome you and I hope we can again in the future. Kind Regards, Sofia Ettridge Front Office Manager

Dubbo
Reviewed 30 January 2017

Ideal Loaction for Eastern Creek motor sport is ideal, Parking is little bit of a pain - park at side & walk back around the front to access building. Even though Room faced M4, noise was not an issue. Room had funny odour.

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Helpful?
Thank 524kev
Sofia E, Front Office Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Appreciate the feedback. If you ever find anything not to your liking in the room please contact reception and we can assist you to correct the issues. We hope we can welcome you back to the hotel soon for your next visit at Sydney Motorsport Park. Kind Regards, Sofia Ettridge...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 

Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Region: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Price Range: $143 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
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Questions & Answers

Here's what travellers have asked, with answers from Alpha Hotel Eastern Creek staff and other travellers.
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9 months ago

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Questions? Get answers from Alpha Hotel Eastern Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if it is hot, ensure your room does not face the west !!!”
 of 5 bubbles Simonsopinion, 5 Feb 2017 | Read review
“Don't stay here unless you want to be having to sort our charges that are not yours, not to mention the poor customer service.”
 of 5 bubbles kirkyk2016, 30 Nov 2016 | Read review
“All rooms are excellent”
 of 5 bubbles 192robynb, 15 Nov 2016 | Read review
“Ask for one without a frosted glass bathroom door.”
 of 5 bubbles Anne-Marie1963, 25 Aug 2016 | Read review
“Go to another hotel!”
 of 5 bubbles paulmU1618XK, 15 Aug 2016 | Read review
5 of 5