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Traveller (11)
Room & Suite (19)
Dining (4)
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Overview
  • Excellent62%
  • Very good20%
  • Average10%
  • Poor7%
  • Terrible1%
Travellers talk about
“hot breakfast”(13 reviews)
“stayed here”(19 reviews)
“waffles”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (178)
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177 results
Traveller rating
106
36
18
14
3
Traveller type
Time of year
LanguageEnglish
106
36
18
14
3
Show reviews that mention
All reviewshot breakfaststayed herewafflesfront deskroom was nice and cleanelectric carslarge tvscontinental breakfast was better than mostexcellent staywould stay againsausagehighly recommend this hoteljust in casewi fiwaffle makerbig lakefitness center
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1 - 5 of 177 reviews
Reviewed 2 weeks ago via mobile

As far as economy lodging goes, this place is excellent. The two gentlemen who were at the front desk when I arrived were very friendly and welcoming. My room (213) was very clean and quiet. I stayed 4 nights and my room was cleaned to...More

Thank MCADAMA
Response from Guestrelations2017b, Guest Relations Manager at Quality InnResponded 2 weeks ago

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Reviewed 13 April 2018

We were greeted by a 12 inch rip in the carpet and chewed door casing due to pet damage. The rest of the room and bathroom were in general disrepair. The sofa looked like it was drug in from the street and was filthy. The...More

1  Thank Owight O
Response from Guestrelations2017b, Guest Relations Manager at Quality InnResponded 4 weeks ago

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 3 April 2018

The staff was helpful and friendly. Room was clean and large. Had all the right amenities. Breakfast was so - so, the typical hotel no fluff breakfast. But there were several room challenges. A light bulb not working, hair dryer didn't work [yes we tried...More

Thank DJ N
Response from Guestrelations2017b, Guest Relations Manager at Quality InnResponded 6 April 2018

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that a few things during your stay did not meet your expectations. Please note that your concerns have been passed on to our...More

Reviewed 13 March 2018

Nice clean comfortable room. Area is beautiful, very peaceful. Would like to return to do some fishing in the area. Plenty of items to choose from at the breakfast station. Area was clean and well maintained.

Review collected in partnership with this hotel
Thank Jane B
Response from Guestrelations2017b, Guest Relations Manager at Quality InnResponded 3 April 2018

Hi Jane - Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. :)

Reviewed 4 February 2018

Clean and peaceful, have stayed here about 8 times in the past 3 years. Friendly and helpful staff. Continental breakfast is exactly what it is, Continental! Not bad for a quick bite, nothing fancy. Will definitely stay many more nights here. Wish they had better...More

Review collected in partnership with this hotel
Thank Officerblondieandfam
Response from QualityInnPinetop, Director of Sales at Quality InnResponded 8 February 2018

Thank you for your review! We are so pleased that you enjoyed your stay with us and we do hope to see you again. You will also be pleased to know that Choicehotels is working on adding new breakfast items to their breakfast selection this...More

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Most Booked Properties in Pinetop-Lakeside, AZ
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$88 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Details
Price range
US$88 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
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Traveller (11)
Room & Suite (19)
Dining (4)
Business Centre & Event Rooms (1)
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Room Tips
"Just pick another hotel."
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"Ground floor king. Fabulous relaxing sofa lounger"
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