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Cannards Well

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162 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Reviewed 18 October 2016

Room was clean with a sitting room area. Wonderfully located for Wells and Bath where we wished to visit Food in the evening was varied and very yummy. Breakfast was fab kept us going all day! Staff freindly and helpful,nothing too much trouble, great value for money Great two night stay

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Helpful?
Thank Juliet C
Stowmarket
Reviewed 4 October 2016 via mobile

Super friendly hosts, nice big room equipped with FREE Sky Sports TV - a bonus to a guy on the road all week working away from home. Pet friendly, large car park but it is on a main road & noisy if you are at the front. Other than that, a great place to stay

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Helpful?
1Thank carpernick C
Cannards-Well, General Manager at Cannards Well, responded to this review

Thank you for your review, it was our pleasure to look after you, and we really apprecaite you taking the time to leave such a glowing review of The Cannards Well. We really hope to see you again soon in the future, Regards Ian Manager

Durham, United Kingdom
Reviewed 4 October 2016

Our room was huge with Tv, tea and coffee making facilities, mini fridge and comfy couch. It was clean and well presented with a good shower and separate bath. Breakfast was plentiful, freshly cooked and available until 11.00am so no morning rush to get up. Food was available all day and the Sunday carvery was fantastic - all great value....

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1Thank RanM-WD
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your kind review. It was our pleasure to meet you and your adorable dog. We really hope to see you again soon, and once again thank you Regards Ian

Reviewed 24 September 2016 via mobile

Stayed again for two nights on a business trip . Full credit to The staff , always a warm welcome .Good range of ciders , beers etc .good food , nice menu and good room . Room to park large van. Great value. Really Look forward to staying again.

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Helpful?
1Thank Mark E
Cannards-Well, General Manager at Cannards Well, responded to this review

Thank you Mark for yet another kind review. It is nice to see you returning again, and we look forward to seeing you in the future, where you will see many more improvements including a nice new garden area with ponds, seasonal flowers and a refurbished car park. Thank you again, Ian

Zutphen, The Netherlands
Reviewed 23 August 2016

Our room on the top floor was huge, with a fridge, a large TV and wonderful views from the large window. The down side was the traffic noise and having to climb up two flights of stairs. But did we really care? Not after being made welcome by all the staff, as well as by Muffin the pub dog. Our...

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Helpful?
Thank Blair C
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your very kind review. I am pleased you enjoyed your stay and were made to feel welcome. As you mention we are more than happy to allow guests to bring their pets with them. We are proud of the food we serve, and we're looking forward to improving our menu and food offers further to enhance our...

Trois Rivieres
Reviewed 14 August 2016

Pass through regularly, and stop off for a great veggie breakfast, full plate (two eggs (done as required), veg sausage, baked beans, mushrooms, tomatoes, with toast and butter) coffee good and filtered, staff very friendly and quick service.

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1Thank Phil M
Reviewed 14 August 2016 via mobile

It was cheap, and therefore I paid for what I got. A small room, with a small bed, a small TV and a small (outdated) bathroom with a shower cubicle that was falling apart. Stuck on a main road, it was also noisier than I was expecting. On the positive side, the staff in the pub below were all extremely...

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1Thank Tim F
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your review. With regards to the issues you have highlighted, we are aware that some rooms require upgrading, and this is being sorted as we speak. The noise unfortunately is something we are unable to do anything about. The hotel is located next to a busy road, and we are unable to do anything about the traffic....

Watford, United Kingdom
Reviewed 30 July 2016

stayed here for 6 nights. has to be said its a very friendly and comfortable place. the beds very comfy, really good towels and shower worked fab. lovely to sit in bar during evening and not feel we had to hurry up....very relaxed atmosphere. best of all was the breakfast ! plenty to eat, lots of choice and all the...

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Helpful?
Thank mary c
Cannards-Well, Manager at Cannards Well, responded to this review

Hello Mary. Thank you so much for your lovely review. It was especially pleasing to see such a glowing review given your previous encounters at the Cannards and how you tried us again despite a poor experience previously. I am so pleased you noticed how much the place is improving and how things are starting to come together to make...

Mijas, Spain
Reviewed 12 July 2016 via mobile

Lovley place with friendly staff! Nah the rooms are not perfect but its clean, has a shower and a bed were i sleep good in :) it was made perfect for us. Big nice breakfast and making sure everything its good. Also got to love the labrador muffin! I recomend this place for people that wants to have a nice...

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Helpful?
Thank Eveline G
Cannards-Well, Manager at Cannards Well, responded to this review

Thank you for your review, and we are happy that you enjoyed your stay. We really hope to see you again in the future, Regards Ian Hotel Manager

Essex, United Kingdom
Reviewed 10 July 2016 via mobile

Window had damp patches.Room had broken light fittings, and mould on bathroom walls.Dirty carpets and thick layers of dust on skirting. Wasn't keen to drink or eat there, poor hygiene. Although the manager was very friendly and welcoming

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Helpful?
Thank beaniebooboo
Cannards-Well, Manager at Cannards Well, responded to this review

Hello and thank you for your review. I am extremely disappointed to read of the things that were wrong, and I will make immediate efforts to address these problems. Things should not be as described, and I will ensure that we address those things straight away. Thank you for bringing them to my attention. Regards Ian Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Cannards Well Hotel is situated within close proximity of the beautiful Cathedral cities of Wells and Bath, the caves at Wookey Hole and Cheddar, as well as the cornucopia of a shopfest at Clarke’s Village and not least the magic of Glastonbury.We have spacious suites benefitting from the full package of Sky channels, an evening in after a leisurely meal may be a fitting close to the day.Alternatively, our bar is stocked with locally sourced Ciders on draught, as well as beers from the West Country,. We pride ourselves on our selection of malts and cognacs, in addition to the quality and value of our wines.With no rush as to the time you rise and have breakfast, our aim is to make your stay highly enjoyable. ... more   less 

Additional Information about Cannards Well

Address: Cannards Grave, Cannards Grave, Shepton Mallet BA4 4LY, England
Region: United Kingdom > England > Somerset > Shepton Mallet > Cannards Grave
Price Range: $118 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Cannards Well 2*
Number of rooms: 18
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Questions & Answers

Questions? Get answers from Cannards Well staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts and all the rooms are on the first or second floor.”
 of 5 bubbles RanM-WD, 3 Oct 2016 | Read review
“Rear facing rooms and top floors would be quieter, but the two flights of stairs were challenging to us.”
 of 5 bubbles 927blairc, 23 Aug 2016 | Read review
“seemingly its quieter on top floor...we got used to the traffic after first night !”
 of 5 bubbles marycD4550BD, 30 Jul 2016 | Read review
“Ask for one of the suites - Sky television and nice surroundings.”
 of 5 bubbles christimms2016, 8 May 2016 | Read review
“Have one of the suites.”
 of 5 bubbles T1484NNrobert, 24 Jan 2016 | Read review
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