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Chena Hot Springs Resort

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Chena Hot Springs Resort
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672 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Tucson, Arizona
Reviewed 1 week ago NEW

I wish people would remember this is a 'wilderness' resort and not expect a 5 star resort in the wilderness of Alaska. My husband and I had a great time. Tony who checked us in and gave us a map of the compound and was very pleasant. We had a great experience in the restaurant with good service and some...

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1Thank Donna C
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

This hodgepodge "resort" is a collection of unconnected buildings. Check-in occurs in the building where the restaurant is located. The check-in line was long and slow. The desk clerk who checked us in did not make any attempt to welcome us or to readily answer our questions. The only thing she did want was for us to buy the wifi...

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2Thank Hughzell
Fairbanks, Alaska
Reviewed 3 weeks ago

We were given a gift certificate for a one-night stay at the Hot Springs valued at over $300.00. We had not been to Chena Hot Springs in over 10 years and was looking forward to a relaxing, overnight stay. Unfortunately, the check-in person was rude (unusual first name) and very short with us (and with the other party checking in...

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1Thank CharlotteWright_AK
Reviewed 3 weeks ago

The Hot Springs are amazing. Entry is $13 for adults all day pass. There are showers to rinse off after enjoying the springs. Afterwards we had dinner at the resort restaurant. They had fun drinks, aurora borealis and moose juice. Visited the gift shop which had the typical gifts and shirts for their resort. Definitely a place to see if...

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1Thank Brandy Y
Reviewed 28 October 2016 via mobile

We did a day time hot springs tour with Northern Alaskan tour company by Ben Boyd. We did not stay at the resort. Trust me, when it's below freezing with a snowy landscape, these natural hot springs are an awesome experience. We spent more than an hour. Good locker room facilities. Worth it!!

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2Thank Amir S
Anchorage, Alaska
Reviewed 26 October 2016

Back in 2008, my wife and I came here for the first time and actually stayed in one of the rooms. Since it's been over 8 years, I can't attest to the quality of the rooms today, but can talk about the pool since we have visited that about 5-6 times since. In 2008, the locker rooms were dirty, dark,...

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Thank Alex S
Reviewed 25 October 2016

We enjoyed the place a lot, with nice hot spring great relaxation, people were nice and perfect flowers also. Additional excursions into power-plant, ice museum, and vast opportunities for workshops with ice or to see animals. We heart various mixed feedback, about the place, but for us we were happy are definately visited this place

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2Thank Vladimir P
Kailua-Kona, Hawaii
Reviewed 24 October 2016 via mobile

Check in process was a nightmare: she told us where our room was and offered no help with luggage or advise if we could drive our car closer to the room. So we had to drag our luggage through wet gravel, then haul our luggage to the second floor!!! Then we went to the restaurant for dinner and walked by...

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1Thank lafatso
Little Rock, Arkansas
Reviewed 19 October 2016 via mobile

This was the biggest waste of time in Alaska. This is more like a church camp, rooms like a bunkhouse, and the springs enclosed in a cement pond. The staff there were all very rude or just complacent. The ice "museum" was ok, not great, but definitely not worth the drive. Very disappointing!

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Thank Elise B
Reviewed 19 October 2016

We took advantage of this deal and it was worth every penny. First of all the hot springs is AMAZING! I didn't want to get out. The sulfur smell is not all that bad. The only thing I didn't like was people leaving their trash all over the boulders. The Aurora Borealis came out around 1240 they have staff that...

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1Thank Nate D

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Chena Hot Springs Resort

Address: 56.5 mile Chena Hot Springs Rd., Pleasant Valley, AK 99711
Region: United States > Alaska > Pleasant Valley
Price Range: $298 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chena Hot Springs Resort 2.5*
Number of rooms: 80
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Also Known As:
Chena Hot Springs Hotel Pleasant Valley
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Questions & Answers

Here's what travellers have asked, with answers from Chena Hot Springs Resort staff and other travellers.
17 questions
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Questions? Get answers from Chena Hot Springs Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Skip the shuttle and rent a car - save hundreds$$$”
 of 5 bubbles Hughzell, 27 Nov 2016 | Read review
“The main lodge behind the restaurant has more amenities, and is newer.”
 of 5 bubbles 165alexs, 26 Oct 2016 | Read review
“We stayed in the Fox 102. Not bad. Right across from the pool”
 of 5 bubbles 174nated, 18 Oct 2016 | Read review
“Really google what the lodge / room should look like to avoid disappointment.”
 of 5 bubbles Charleygirl76, 25 Sep 2016 | Read review
“Rooms near the lounge may be noisy.”
 of 5 bubbles rosemariek79, 29 Aug 2016 | Read review
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