We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
27/08/2017 28/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Ritz-Carlton, San Juan

    6961 Ave of the Governors, Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
    Save
    Best prices for your stay
    27/08/2017 28/08/2017
    US$302
    US$279
    SAVE US$23
    US$302
    US$279
    SAVE US$23
    US$302
    US$279
    SAVE US$23
    Traveller (1558)
    Pool & Beach (448)
    Room & Suite (340)
    Overview
    • Excellent50%
    • Very good27%
    • Average14%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “blt” (249 reviews)
    “il mulino” (235 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, San Juan
    Special Offer: Save up to 30%
    Hotel packages
    Deals (11)
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room (Free WiFi)
      US$302US$279
      View Deal
    • King Room with City View
      US$302US$279
      View Deal
    • Room, 1 King Bed with Sofa bed, City View (Guest) - City View room
      US$302US$279
      View Deal
    View all 11 deals from US$279
    Condado Vanderbilt Hotel
    1,931 reviews
    #1 of 47 hotels in San Juan
     
    Dorado Beach, a Ritz-Carlton Reserve
    873 reviews
    #1 of 3 hotels in Dorado
     
    La Concha Renaissance San Juan Resort
    7,519 reviews
    #5 of 47 hotels in San Juan
     
    El San Juan Hotel, Curio Collection by Hilton
    272 reviews
    #1 of 13 hotels in Isla Verde
     
    Write a Review
    Reviews (3,229)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 3,151 reviews

    A TripAdvisor Member
    1
    Reviewed yesterday via mobile

    We had the pleasure of staying at this upscale resort. Everything was unbelievable from the food to the first class service. Christina from Photography took amazing pictures. William from the Mares Restaurant was outstanding and very nice. All the receptionists were very knowledgeable and helpful!...More

    Thank A TripAdvisor Member
    Reviewed 2 days ago via mobile

    Nice hotel with a great staff. My room was nice and clean. There is a 24 hour gym. The BLT restsurant food was top noch. There souls be more than one jacuzzi on the facility. The beach was Well kept. The hotel is near the...More

    Thank ttec
    Reviewed 3 days ago via mobile

    We are the Melendez family proud Marriott Platinum Elite members (5780). The 2017 summer vacation has been an extraordinary destination, The Ritz Carlton San Juan. We were welcome by the most unprofessional, rude, lack of sensibility, and careless hotel manager, Ana, after we swallowed such...More

    Thank Lilescu007
    Reviewed 4 days ago via mobile

    The hotel was so wonderful and friendly. We highly recommend to take advantage of the photography session! The photos were absolutely breathtaking! We will be returning! The beaches and water were very welcoming after a long day of meetings. The food was exceptional. The staff...More

    Thank Jill N
    Reviewed 6 days ago via mobile

    I knew I was taking a risk booking the Ritz in San Juan after having read several mixed reviews. Thankfully, we were pleasantly surprised. Simply stated: Pros - warm and friendly service from Carlos at the entrance, to Amanda and Hector in the club lounge....More

    Thank Shannon J
    Condado Vanderbilt Hotel
    1,931 reviews
    #1 of 47 hotels in San Juan
     
    Dorado Beach, a Ritz-Carlton Reserve
    873 reviews
    #1 of 3 hotels in Dorado
     
    La Concha Renaissance San Juan Resort
    7,519 reviews
    #5 of 47 hotels in San Juan
     
    El San Juan Hotel, Curio Collection by Hilton
    272 reviews
    #1 of 13 hotels in Isla Verde
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$283 - US$946 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Isla Verde
    • #3 Business Hotel in Isla Verde
    • #3 Casino Hotel in Isla Verde
    • #4 Family Hotel in Isla Verde
    • #5 On the Beach Hotel in Isla Verde
    • #5 Romantic Hotel in Isla Verde
    • #5 Luxury Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 416
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Marriott, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Ritz-Carlton San Juan Hotel Isla Verde ,
    • Ritz-Carlton San Juan Hotel, Spa And Casino ,
    • Ritz Carlton Carolina ,
    • Carolina Ritz Carlton ,
    • Ritz Carlton Puerto Rico ,
    • Ritz Carolina
    Add Photo Photos
    Traveller (1558)
    Pool & Beach (448)
    Room & Suite (340)
    Dining (106)
    Hotel & Grounds (904)
    Bathroom (43)
    Family and Play Areas (5)
    Business Centre & Event Rooms (2)
    Nearby
    La Concha Renaissance San Juan Resort
    7,519 reviews
    6.60 km away
     
    El San Juan Hotel, Curio Collection by Hilton
    272 reviews
    .54 km away
     
    Condado Vanderbilt Hotel
    1,931 reviews
    6.86 km away
     
    Dorado Beach, a Ritz-Carlton Reserve
    873 reviews
    30.59 km away
     
    Nearby Restaurants
    Piu Bello
    564 reviews
    .33 km away
    Platos Restaurant & Bar
    1,157 reviews
    .33 km away
    BLT Steak
    468 reviews
    .01 km away
    Las Canarias
    221 reviews
    .23 km away
    Nearby Attractions
    15 Knots Kiteboarding School
    127 reviews
    1.37 km away
    Carolina Beach
    277 reviews
    .08 km away
    Oasis Casino at Embassy Suites San Juan
    117 reviews
    1.03 km away
    Isla Verde Tennis Club
    20 reviews
    .44 km away
    Ask a question
    Questions & Answers
    donna s
    28 July 2017|
    AnswerShow all 6 answers
    Response from LAMarrero | Reviewed this property |
    There is not a lifeguard that we saw. I hope there is in fact one. The beach is immaculate, and kid friendly, but no kids menu. I don't remember being offered a kids club, but as a recent reviewer had one the month after I... More
    0
    Votes
    cferrer14
    25 July 2017|
    AnswerShow all 6 answers
    Response from Nicole W | Reviewed this property |
    My absolute favorite thing we did was use VIP snorkeling (serenity sea tours) for a full day boat rental. Uber ride there and back was around $65 each way and the full day rental was $1000, but everything on the boat is... More
    1
    Vote
    TravvelBug
    22 July 2017|
    AnswerShow all 9 answers
    Response from Donna O | Reviewed this property |
    I recall the beds being very comfortable.
    1
    Vote
    Room Tips
    "Call the Hotel directly and ask for specials."
    Read review
    "You get what you pay for. It is a horseshoe looking into the pool & beach."
    Read review
    "The whole property was beautiful. The views were amazing!"
    Read review
    "Add a beachfront or pool view for an extra charge. It's worth it."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing