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Hampton Inn & Suites San Juan

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Hampton Inn & Suites San Juan
Hampton Inn & Suites San Juan
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1,565 Reviews from our TripAdvisor Community

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Showing 1,408: English reviews
Aguadilla, Puerto Rico
Reviewed 5 days ago NEWvia mobile

The personnel overall make you feel comfortable. Super Close to the airport, many restaurants, markets, drugstores in case of emergencies. I feel very comfortable and relax. You have breakfast, 2 hrs of Happy Hour Monday to Saturday and you don't need to go out to eat because they also have the Guacamayos Bar and Grill by the pool. You can...

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Helpful?
2Thank Ricardo H
Boca Raton, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

This hotel is located in a prime spot of San Juan. The staff is very pleasant and nice. The respond quickly and are willing to help. The complimentary breakfast is really good, where most hotels have the same breakfast, this one has different items every day. We were there three days, from Omlettes, to Kielbasa and eggs.

Review collected in partnership with Hampton
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10Thank Dennis F
About Hotel's Favourite Review
Eastport, New York
Reviewed 5 days ago NEW

This Hampton Suite is very much like every other Hampton Suite in which you may have stayed in the past. Same lay-out, same breakfast,same amenities. The experience is very familiar and if you like these hotels you will not be disappointed. The locaion is excellent for access to local restaurants in Isla Verde itself, relative closeness to the Condado and...

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1Thank Pura_Vida_duo
Southport, North Carolina
Reviewed 1 week ago NEW

The nice thing about Hampton Inns is that they are standardized world wide and have quality as a watch word. We walked in to the foyer and all was as it should be -- welcoming staff, pleasant surroundings, and attentive front desk. Rooms were, in the same manner, clean, well appointed, and up to all levels of satisfaction. Restaurants and...

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2Thank EndlessSummerCaptain
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Thank you for recently staying with us. I was happy to read that you received quality service and attention from our staff during your stay. We look forward to welcoming you back in the near future. Always at your service, Bo Bramsen Front Office Manager bo.bramsen@hilton.com 787-791-8777

New York, United States
Reviewed 1 week ago

It was a debacle from beginning to end and the staff is little to no help. Cancelled reservations, misinformation, keeping holds on your credit card after you've paid. I'm never going back when there are plenty of better hotels all around that area. I'm done!

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Thank pamelabK7642OV
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! Please accept my apologies for the inconveniences you experienced while staying with us. I am sorry that the misunderstanding between your reservation and the reservation made by your group created this confusion. I ask that you please contact me directly at 787-791-8777 or bo.bramsen@hilton.com to assist you with these issues. Always at your service, Bo Bramsen Front Office Manager...

New York City, New York
Reviewed 1 week ago via mobile

There is a reason why this hotel is the #1 rated hotel in Isla Verde! The staff are wonderful; so helpful and friendly! I received hand-written notes from the housekeepers in my room! Free hot/cold breakfast is offered each day. Nice pool area, with towels available throughout the day, even if the pool itself is a little too small for...

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3Thank eps2015
Reviewed 1 week ago via mobile

The hotel room was nice and happy hour was good. The pool area was unusable due to the birds. There must have been 200 birds flying around the pool area leaving droppings on every chair and table. The pool bar staff was feeding them bread which unfortunately only encouraged the birds to stay around the area. Bottom line if your...

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1Thank Chris D
LaGrangeville, New York
Reviewed 1 week ago via mobile

A conveniently located, clean, comfortable hotel. This is the second time we stayed here, before going on a cruise. We enjoyed the complimentary drinks from 5 to 7 PM, along with the free message. Fast wifi was also included, as was a free breakfast. The resort fees are annoying, but if you take advantage of the included amenities it's tolerable.

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3Thank John W
chicago
Reviewed 1 week ago via mobile

Stayed here before taking off on the following day. A nice hotel close to the airport. Free cocktail hour and the hot tub. They would like me to add more words to this review. But I'm not sure how much more you can say about a Hampton Inn and suites in Puerto Rico

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3Thank jefflef
Washington DC, United States
Reviewed 1 week ago

Expected typical major city, but found laid back friendliness, warmth and respect. The food was great, local & hotel, the Hampton Hotel was more than adequate. It was clean, had great amenities and whether you chose to relax at the hotel or the beach (8 min walk), both were convenient. Hotel location was great w/ amenities w/in walking distance &...

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5Thank lavernc2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn & Suites San Juan hotel is five minutes from Luis Munoz Marin International Airport (SJU) and steps from Isla Verde beach. The hotel is located in the vibrant Isla Verde district, near Old San Juan and numerous historic sites, restaurants, nightlife, museums and shopping. Guests at this San Juan hotel can enjoy a variety of options for water recreation. Spend a day on the beach with free beach chairs, umbrellas, towels, toys and nearby sports vendors. Jet-ski in the surf or spoil yourself with a massage by the sparkling pool. Experience vibrant Puerto Rican nightlife, including live music in the resort or try your luck in the nearby casinos. Savor international cuisine, including classics, modern Caribbean dishes and delicious burgers - voted the best in San Juan - at the swim-up Cabana Pool Bar & Grill, or dance the night away in a nearby nightclub. Feel at home in a spacious and modern guest room or suite at this San Juan hotel, all with free WiFi. After a day of sightseeing or sunbathing, relax in the pool or amidst the tropical gardens and admire the San Juan skyline at sunset. Sip free Puerto Rican coffee at breakfast and unwind every weekday with a free cocktail at the hotel's evening reception. ... more   less 

Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $277 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Agoda so you can book your Hampton Inn & Suites San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn San Juan
Hampton Inn & Suites San Juan Puerto Rico
Carolina Hampton Inn
Hotel Style:
#1 Business Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
#1 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Juan staff and other travellers.
51 questions
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Fairbanks, Alaska
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High and away from the pool for peace and quiet.”
 of 5 bubbles EndlessSummerCaptain, 15 Jan 2017 | Read review
“Overlook the pool.”
 of 5 bubbles Foody2008, 9 Jan 2017 | Read review
“Pool view, away from the elevator.”
 of 5 bubbles 41shashia, 8 Jan 2017 | Read review
“I believe a pool side room are probably the best.”
 of 5 bubbles CamAndPhoebsDad, 31 Dec 2016 | Read review
“Better than the hotel inside the airport and it is a very short taxi ride away”
 of 5 bubbles MatthewDD_13, 18 Dec 2016 | Read review
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