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Hampton Inn & Suites San Juan

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Hampton Inn & Suites San Juan
Hampton Inn & Suites San Juan
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1,619 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites San Juan
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Showing 1,461: English reviews
Reviewed 15 February 2016

We stayed twice between Jan 27 and Feb 9, 2015. On both visits we were extremely pleased with our accommodations and the service we received from the front desk staff. In addition, we witnessed the staff at the grill on several occasions and were very impressed with their skill, speed and ability to operate in very windy conditions. They are...

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7Thank paulad358
A TripAdvisor Member
2 reviews
7 helpful votes
Reviewed 13 February 2016 via mobile

Stayed for an impromptu solo getaway. Choose my own room. It was clean, best, great decor and had some fun resort add-ons that you pay good with your resort fee. This includes the 2 hour happy hour, 2 hour evening snacks, live entertainment 3 times a week, free massages, and free breakfast. You have to pay for it, so make...

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7Thank A TripAdvisor Member
Flushing, New York
Reviewed 13 February 2016

This is a repeat stay, and would not be anywhere else, A perfect location, great staff and the employees go out of their way to make sure we are happy. Like I stated before do your math, for what you get here it is worth the stay. Every year our group get larger and leaving our hotel family is hard....

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7Thank MTFlushing
St Peters, United States
Reviewed 11 February 2016

We were extremely pleased with every aspect of our stay. The people were courteous and attentive. We couldn't have asked for more. We had an early flight back and the taxi was waiting for us as we arrived in the lobby that morning. Even the driver was very courteous and friendly.

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6Thank John S
Cleveland, Ohio
Reviewed 11 February 2016

Stayed here for a night post cruise. We arrived at 10am and had to wait till well after noon before our room was ready, check out time is 12 noon and almost everyone waited till then to check out. The room was clean, the double beds were a bit to bouncy for me. The bathroom was large and modern, however...

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2Thank swingdrummer
Saint-Raphaël, Quebec, Canada
Reviewed 9 February 2016

This hotel is a nice place to stay for a few days, it is a 5 min walk to the beach, a 20 min bus ride to Puerto Rico, many restaurants within walking distance, a few casinos around, there is happy hour every bite. The only inconvenient it is close to the airport, therefore when you are around the pool...

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5Thank Ronald R
Orlando, Florida
Reviewed 8 February 2016

Poor Service, dirty rooms, filthy bathrooms, smells like mildew and malfunctioning internet ..... I mean what else could you ask for. OH-and less then 1 mile from the airport with know shuttle so you can add $30 round tip to the already insanely high price ALL FOR $250 A NIGHT!!!!! what's there not to like????

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1Thank Thomas P
Hampton Inn S, Front Office Manager at Hampton Inn & Suites San Juan, responded to this review

Hola! I was sorry to read that we did not live up to your expectations during your stay. It is our goal to provide our guests with great service so they feel 100% satisfied. I do wish you would have advised of the condition of your room so we could have resolved this situation you while you were still here....

Greensboro, North Carolina
Reviewed 8 February 2016

Stayed here after a cruise. The room and all public areas were extremely clean. Room and bed were very comfortable. Loved the pool with swim-up bar and lunch at the poolside grill was great. Really enjoyed the evening happy hour poolside as well! Would certainly stay again.

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5Thank khamiltonrn
Helsingborg, Sweden
Reviewed 8 February 2016

We stayed for 3 nights at Hamption Inn after a very nice cruise with Celebrity Cruises and we think that the hotel was OK, but too expensive. First of all, the rooms are really old and in need of renovation and the maintenace of the pool and the pool area was not very good. Our room was on the 4th...

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2Thank Bass63
Florence, KY, United States
Reviewed 8 February 2016

It's a great place to stay for a night or two. Very close to the airport. You could feel the vibrations from the planes on the hotel room window. Nice pool and hot tub. Breakfast was good. Decent selection of different things to eat. Beds were great. Stayed here after a cruise and it was a great location for getting...

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5Thank Dore T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn & Suites San Juan hotel is five minutes from Luis Munoz Marin International Airport (SJU) and steps from Isla Verde beach. The hotel is located in the vibrant Isla Verde district, near Old San Juan and numerous historic sites, restaurants, nightlife, museums and shopping. Guests at this San Juan hotel can enjoy a variety of options for water recreation. Spend a day on the beach with free beach chairs, umbrellas, towels, toys and nearby sports vendors. Jet-ski in the surf or spoil yourself with a massage by the sparkling pool. Experience vibrant Puerto Rican nightlife, including live music in the resort or try your luck in the nearby casinos. Savor international cuisine, including classics, modern Caribbean dishes and delicious burgers - voted the best in San Juan - at the swim-up Cabana Pool Bar & Grill, or dance the night away in a nearby nightclub. Feel at home in a spacious and modern guest room or suite at this San Juan hotel, all with free WiFi. After a day of sightseeing or sunbathing, relax in the pool or amidst the tropical gardens and admire the San Juan skyline at sunset. Sip free Puerto Rican coffee at breakfast and unwind every weekday with a free cocktail at the hotel's evening reception. ... more   less 

Additional Information about Hampton Inn & Suites San Juan

Address: 6530 Isla Verde Ave, Isla Verde, Carolina 00979-7171, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $210 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites San Juan 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hampton Inn & Suites San Juan Hotel Isla Verde
Hampton Inn And Suites San Juan
Hampton Inn Carolina
Hampton Inn San Juan
Hampton Inn & Suites San Juan Puerto Rico
Carolina Hampton Inn
Hotel Style:
#1 Business Hotel in Isla Verde
#1 Family Hotel in Isla Verde
#1 Romantic Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites San Juan staff and other travellers.
52 questions
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Fairbanks, Alaska
over a year ago

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Questions? Get answers from Hampton Inn & Suites San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the happy hour, you get to meet some pretty interesting people.”
 of 5 bubbles LovePR60763, 26 Mar 2017 | Read review
“I would say toward the front of the hotel”
  • View from our room!
 of 5 bubbles RayNJanetViel, 19 Mar 2017 | Read review
“There aren't microwaves in the room, but there is one is the lobby, in addition to coffee and water available all day.”
 of 5 bubbles NortheastPAKittyKat, 9 Mar 2017 | Read review
“I don't know if one can really choose a room. Try what you get.”
 of 5 bubbles HurricaneSandyStorm, 8 Mar 2017 | Read review
“pool side view is nice”
 of 5 bubbles linderwh, 30 Jan 2017 | Read review
5 of 5