We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental San Juan

Save
Traveller (1355)
Room & Suite (480)
Pool & Beach (371)
Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“nestor colon”(46 reviews)
“san juan”(341 reviews)
“pool area”(197 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from InterContinental San Juan
Special Offer: Book Direct and Save
Hotel deals
Offers from InterContinental San Juan
Special Offer: Book Direct and Save
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,857)
Filter reviews
2,702 results
Traveller rating
1,425
794
268
123
92
Traveller type
Time of year
LanguageEnglish
More languages
1,425
794
268
123
92
Show reviews that mention
All reviewsnestor colonsan juanpool arearuth chrisswim up barmini barocean viewclub roomfood and drinksan umbrellagreat poolclose to the airportbeautiful propertybeach accessthe entire staffmi casitalocal restaurants
FilterEnglish
Updating list...
1 - 5 of 2,702 reviews
Reviewed 2 days ago via mobile

I was on business here and decided to spent a day on the pool. Beach is great but service at the pool was amazing. I love the different kind of local drinks that they offer. I had Alejandra Afanador as my waitress. She was very...More

Thank JC S
Hotel's Favourite
Reviewed 28 December 2017 via mobile

My boyfriend and I were on our second day of vacation when he had an allergy attack. This woke us up from the dead of sleep around midnight. When we called the desk they sent security guard Jorge Velazquez up to help us. Not only...More

14  Thank leslielucas67
Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 30 December 2017

Thank you for taking the time to review our property and for recognizing Jorge. We are humbled to have received such thoughtful comments, as there is no greater satisfaction, as customer service professionals, than receiving kind words from a valued guest. We all look forward...More

Reviewed 3 days ago via mobile

Our first time back to the intercontinental in San Juan since Maria. They are fully up and running and their excellent staff greeted us warmly. They go out of their way to accommodate all our needs. This our go to vacation spot for R and...More

Thank Catherine111CT
Reviewed 4 days ago via mobile

Only a father knows what it is to find a good place to spend quality time and tranquility with his children, and I could enjoy that a wonderful Sunday in this place, really that all the staff of the pool area made me feel in...More

3  Thank BonucosTrips
Reviewed 5 days ago

We recently went on a short family vacation here and absolutely loved it. Our kids are 11 and 15. We had one of the best vacations we've ever had - and it was largely due to the wonderful people of Puerto Rico and the fantastic...More

2  Thank tkquar
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Spa
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Spa
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$192 - US$548 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$192 - US$548 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Isla Verde
#2 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#2 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1355)
Room & Suite (480)
Pool & Beach (371)
Dining (101)
Amenities (56)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Richard M
19 April 2018|
AnswerShow all 3 answers
Response from ramonos87 | Reviewed this property |
I would check there via Telephone if I were you, just to be Sure. Safe Travels
0
Votes
Amy P
28 March 2018|
AnswerShow all 4 answers
Response from DetricksWifey | Reviewed this property |
Hello. There are no organized activities for just for kids. But there are pools for kids.
1
Vote
jackiepsicily
28 March 2018|
Answer
Response from Irene P | Property representative |
There are laundromats but none nearby Regretfully to say.
0
Votes
Room Tips
"beach view room!"
Read review
"Superlative and caring staff who greet you"
Read review
"ocean view"
Read review
"Go for an Ocean View room."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing