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Embassy Suites by Hilton San Juan Hotel & Casino

Orbitz.comUS$169*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$183*
US$169*
US$183*
US$169*
US$183*
US$169*
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Embassy Suites by Hilton San Juan Hotel & Casino
Embassy Suites by Hilton San Juan Hotel & Casino
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2,461 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
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Showing 2,281: English reviews
Rochester, United States
Reviewed 1 week ago

It is a huge restaurant, great location, extremely friendly staff. Bus stop nearby, beach nearby, close to airport. The pool is beautiful. The suite was great. I would definitely recommend this to my friends and family.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Syeda H
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear Syeda H: Thank you so much for your review, we appreciate your feedback. It is great to hear you enjoyed our convenient location and our restaurant. We hope we'll see you again soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Albany, New York
Reviewed 1 week ago

Great staff Clean hotel Perfect locstion Breakfast was fresh and hot Pool area was huge and with a pool bar. Great drinks. Evening managers reception was a great welcome back from the beach or a day out. Casino was a bonus.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Patrick P
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear Patrick P: Thank you for the great review. I appreciate your kind words and am so happy you enjoyed our delicious breakfast and evening reception. We hope to welcome you back soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Reviewed 1 week ago via mobile

When you arrive the place looks like it's fit for royalty. Great lobby. Great restaurants. A casino even! Very family friendly. Pool is amazing. Arcade is small but something for kids to do. Free breakfast is nothing like I have ever seen. Great choices, buffet like. The kicker?!?!?!? Complimentary happy hour 😀 My favorite. The rooms could be much cleaner....

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Helpful?
Thank Tu B
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear Tu B: What an amazing review, we appreciate your positive feedback. I will share it with our Team, I'm sure they will be delighted to hear how pleased you are with their service. We hope to welcome you back soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Houston, Texas, United States
Reviewed 1 week ago

Room very clean we were on the 5th floor close to the elevator. We had 5 ppl in room 2bds and a sleeper sofa. Nice pool they also gave us 2 complementary drinks from the pool bar. Hotel was 2 blocks from beach. Had to take taxi to dan juan which was about 25min away.

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Helpful?
Thank Yvette C
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Hello Yvette C: Thank you for staying with us and for sharing your feedback. I am so glad to hear you enjoyed your experience with us. We hope to see you next time you're in the area! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Lancaster County, Pennsylvania
Reviewed 1 week ago via mobile

My husband and I walked to Embassy for the casino option. The hotel looked beautiful, but we did not see anything beyond the play area and Outback Steakhouse. There were a decent amount of slot machine options: 1 cent, 5 cents, $1, $5. There were only a few tables with dealers. It's not a very big casino, but it was...

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Helpful?
Thank FrancescaMcAn
New Haven, Connecticut
Reviewed 1 week ago

We stay there 6 days ,breackfast was include,continental style, a lot of food to choose,,happy hours, with free drinks everyday ,great time at the casino,no need to go anywhere else at night they have live bands some night,we dance ,we play at the slots,,all the staff super friendly,, I'll comeback anytime

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Helpful?
Thank carmencristi2017
Glen Burnie, Maryland
Reviewed 2 weeks ago

First time in San Juan and staying at Embassy Suites, but it won't be the last! I enjoyed the complementary breakfast bar and happy hour! Looking forward to staying at another Embassy Hotel soon!!!!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lakitab2017
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear lakitab2017: Thank you for taking the time to review our hotel. We appreciate your positive comments and hope to welcome you back soon! Sincerely, Aixa Berrios aixa.berrios@Hilton.com

Miami, Florida
Reviewed 2 weeks ago

It was a delightful experience. ..but the parking rate are way too high .it should be free for guest ..not to be charge for the guest during the stay at the hotel it should be In and out with the room key...ridiculous the the parking rate per night $20.00 for diamond members

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Luis A
New York City, New York
Reviewed 2 weeks ago

This had to be my 5th time at this hotel and I just say it gets better each time. With the exception of the internet not working great, no water one morning, and having our TV set changed(still could not get a clear picture) I would still go back! The room size is perfect and the check in was a...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank cynthiao715
Reviewed 2 weeks ago

This hotel is a good distance from the Isla Verde beach, but about a 15 min cab/Uber ride into Old San Juan. Generally speaking our stay was average with no major problems, but the concierge and front desk staff didn't go out of their way to explain anything or welcome us. We had to ask out the evening happy hour,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kpflumm
embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & Casino, responded to this review

Dear kpflumm: Thank you for staying with us and for taking the time to share your feedback. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I already shared your comments with our Team. We appreciate your business and sincerely apologize that we did not provide you with the level of quality...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception. ... more   less 

Additional Information about Embassy Suites by Hilton San Juan Hotel & Casino

Address: 8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $243 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton San Juan Hotel & Casino 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Embassy Suites San Juan Hotel Isla Verde
Embassy Suites San Juan Hotel And Casino
Embassy Suite San Juan Puerto Rico
Embassy Suites Carolina
Carolina Embassy Suites
Embassy San Juan
Hotel Style:
#3 Casino Hotel in Isla Verde
#3 Spa Hotel in Isla Verde
#5 On the Beach Hotel in Isla Verde
#6 Romantic Hotel in Isla Verde
#6 Business Hotel in Isla Verde
#7 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and other travellers.
98 questions
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Questions? Get answers from Embassy Suites by Hilton San Juan Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was close to the elevator , no problem you close your door no noise”
carmencristi2017, 16 May 2017 | Read review
“The Higher the room the better”
TheConcierge001, 10 May 2017 | Read review
“If you don't mind the music 2nd Fl is fine, but If you want quiet then go up higher”
265carmenr, 4 May 2017 | Read review
“Do not patronize this hotel, do not prepay.”
dmzac, 22 Apr 2017 | Read review
“Look at a different hotel.”
VAMembergs, 21 Apr 2017 | Read review
5 of 5
Orbitz.com
US$169* /night
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Hotwire.comUS$169
Expedia.comUS$169
HotelQuicklyUS$183
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Prices are for 1 room, 2 adults
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